No sound from sound base with
No sound from sound base with
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Ebo100

Original Poster:

506 posts

228 months

Friday 17th August 2018
quotequote all
Can anyone help with setting up my TV with soundbase?

I've just bought a new Samsung TV and trying to connect to my Cambridge Audio TV5 sound base. I have an optical cable from the optical out socket into the sound base and on the TV sound menu have it set to "audio out/optical" and it works fine while watching Sky.

However there is no sound when I switch to any of the online settings; Netflix/Prime/BBCi. I can unmute the TV sound and there is sound, just nothing through the sound base.

A look on the Samsung website gives the following list to try but I can't see anything obvious because it works with Sky. Any ideas?

External device is off and not outputting audio
TV is set to the wrong source
Soundbar is set to the wrong source
Connection cable is not connected properly
TV speakers are on and not set to external speakers
Connection cable is defective
External device port is defective
Soundbar port is defective