New TV - dialogue "detached" from person speaking
Discussion
Have gone from a 37" plasma to a 49" LCD TV and am finding the sound from the TV's own speakers weird.
Watching, say, a news program, it's like the person speaking is miming. I thought it was lip sync at first, but I found a test clip and it's as spot on as I can tell.
I know 49" in not big in PH terms, but it could be the size that's throwing me - do people with properly big TVs see the same issue?
Watching, say, a news program, it's like the person speaking is miming. I thought it was lip sync at first, but I found a test clip and it's as spot on as I can tell.
I know 49" in not big in PH terms, but it could be the size that's throwing me - do people with properly big TVs see the same issue?
Yes, I have had this issue on a few tv's. Look through the sound options and look for one called "audio sync".
Also, if you find a setting called "high dynamic range" in the sound options, turn that off.
And finally, with all new tv's, turn down the sharpness in the picture options to around 25%.
Also, if you find a setting called "high dynamic range" in the sound options, turn that off.
And finally, with all new tv's, turn down the sharpness in the picture options to around 25%.
There's no "audio sync" that I can find - there's one in general setting called "Sound Mode Sync – sound fleld of specified audio system will switch automatically when TVs sound made changes" - I think that's a HDMI ARC thing,
It's a Sony Bravia and has "ClearAudio" in its sound settings - turning that on or off doesn't do anything (at least on speech). There are various sound mode settings - again, switching between Standard and Dialogue doesn't make any difference.
I wondered if it was related to the MotionFlow picture enhancement - but turning that off doesn't change things. I think I've got all the picture and sound 'enhancements' turned off.
One thing which did make a noticeable difference to the sound was switching from table top mounted (which it is) to wall mounted. It sounds more 'direct' on wall mounted - table top was throwing the sound backwards and it was sounding muddled.
I'm watching it from about 12ft away, so it's not like I'm right on top of the thing.
It's a Sony Bravia and has "ClearAudio" in its sound settings - turning that on or off doesn't do anything (at least on speech). There are various sound mode settings - again, switching between Standard and Dialogue doesn't make any difference.
I wondered if it was related to the MotionFlow picture enhancement - but turning that off doesn't change things. I think I've got all the picture and sound 'enhancements' turned off.
One thing which did make a noticeable difference to the sound was switching from table top mounted (which it is) to wall mounted. It sounds more 'direct' on wall mounted - table top was throwing the sound backwards and it was sounding muddled.
I'm watching it from about 12ft away, so it's not like I'm right on top of the thing.
No! 
Funnily enough searching the Sony forums I found a thread from 3yrs ago with word-for-word the same issue as I have - so maybe it's a Sony thing.
I remember on our old TV that switching from speech to music, or turning surround on and off, made a big difference - but this TV doesn't react to those changes at all.
Funnily enough searching the Sony forums I found a thread from 3yrs ago with word-for-word the same issue as I have - so maybe it's a Sony thing.
I remember on our old TV that switching from speech to music, or turning surround on and off, made a big difference - but this TV doesn't react to those changes at all.
I'd consider exchanging it.
Sound coming from the TV's own speaker should be the most "in sync" way of watching TV possible.
You say sync tests worked, but, I've found they can be misleading. Watching a ball bounce (what one of my boxes does) looks godo enough, but speech iteslf has to be accurate within a few ms for it not to be distracting / unnatural.
Sounds like a TV problem. It's certainly not normal, and I'd not expect ANY of the TV's built in enhancements to effect the lip sync. External audio amp yes, internal audio speakers - no.
Sound coming from the TV's own speaker should be the most "in sync" way of watching TV possible.
You say sync tests worked, but, I've found they can be misleading. Watching a ball bounce (what one of my boxes does) looks godo enough, but speech iteslf has to be accurate within a few ms for it not to be distracting / unnatural.
Sounds like a TV problem. It's certainly not normal, and I'd not expect ANY of the TV's built in enhancements to effect the lip sync. External audio amp yes, internal audio speakers - no.
Is it just a different sound that is throwing you and you will get tin the end (see below)? Trying to grasp what you are saying.
I assume the audio from the TV speakers. They could be differently spaced and aimed a different way to your old one. Mine will have a difference between stand or wall mount option.
I assume the audio from the TV speakers. They could be differently spaced and aimed a different way to your old one. Mine will have a difference between stand or wall mount option.
I think it's just that I'm noticing very slight lip sync errors, and it's the same from any source. It’s like the person on the screen is having speech dubbed in and I’m finding it quite painful to watch.
The set has two speakers, with ports at the bottom, angled forwards. Switching from table top to wall makes quite a difference – in table top the sound appears to come from behind the TV and in wall mount it comes from underneath. With all the sound settings turned off, it now sounds better in table top mode.
I hooked it up to an old surround system and with sound just coming from the centre, and that speaker right underneath the TV, it was just the same.
As mentioned earlier, I think it’s interesting there’s a thread on the Sony forum from 3yrs ago https://community.sony.co.uk/t5/other-tvs/lip-sync... with people mentioning the same issue on a bunch of Sony models, so I wondered if this was a known Sony thing.
The set has two speakers, with ports at the bottom, angled forwards. Switching from table top to wall makes quite a difference – in table top the sound appears to come from behind the TV and in wall mount it comes from underneath. With all the sound settings turned off, it now sounds better in table top mode.
I hooked it up to an old surround system and with sound just coming from the centre, and that speaker right underneath the TV, it was just the same.
As mentioned earlier, I think it’s interesting there’s a thread on the Sony forum from 3yrs ago https://community.sony.co.uk/t5/other-tvs/lip-sync... with people mentioning the same issue on a bunch of Sony models, so I wondered if this was a known Sony thing.
My wife and I find this with some programs. the News is by far the worst. That said the gap is very tiny , I think my wife noticed first as her hearing is not as good and she lip reads. Once pointed out it was not hard to spot. Now I look for and find on most Tvs. Even noticed at the cinema !
P700DEE said:
My wife and I find this with some programs. the News is by far the worst. That said the gap is very tiny , I think my wife noticed first as her hearing is not as good and she lip reads. Once pointed out it was not hard to spot. Now I look for and find on most Tvs. Even noticed at the cinema !
That's interesting - I've been using the BBC News for 'testing'! Although I find it's the same on anything where the main focus is on the person speaking. I've seen it clearly wrong on the odd occasion, but never been aware of it in general watching of anything before. Watching Parliament live last night I had to keep looking away. I just looked at it on iPlayer from my laptop and it looks spot-on.
Zirconia said:
Just an idea, any other sources to try to rule out the broadcast tuner? Perhaps an external tuner on a recording box?
I've got an unused BT YouView box so I could try that.I did wonder whether, as I alluded in my first post, the size of the sceen was throwing me as the sound source is some way from the image of the persons mouth.
But if this was true people with properly big screens would notice the effect much more. I had a look at the 1 o'clock BBC news through live iPlayer on my laptop, with the sound from my laptop and the video on a monitor to my left. I had no problem watching it, it didn't feel 'wrong' at all.
I know if I watch the TV with the surround on, it can get weird on non Dolby stuff.
With the surround sound in circuit it is very noticeable that the centre speaker (not ideally placed) is the source and not the person doing the words. Until you feed it dolby. Next suggestion, is there something that you have in settings trying to surround sound it?
With the surround sound in circuit it is very noticeable that the centre speaker (not ideally placed) is the source and not the person doing the words. Until you feed it dolby. Next suggestion, is there something that you have in settings trying to surround sound it?
Zirconia said:
Next suggestion, is there something that you have in settings trying to surround sound it?
I've got the surround, and, I think every other sound 'enhancement', turned off.The TV obviously still does stuff to the sound though, as the switch from table top to wall mount is noticeable (although not as dramatic as it was with all the sound enhancements turn on).
I've no idea why TV makers mess around with the sound - if people are bothered about it then surely they'll buy a soundbar or something more fancy. The TV itself just needs to output basic clear sound.
Zirconia said:
Thanks - I've posted in there now!Gassing Station | Home Cinema & Hi-Fi | Top of Page | What's New | My Stuff