sky account hard to cancel

[apotek]

I cancelled sky tv and my direct payment and now cannot pay the balance as their phone system will not let me speak to a human.
My sky box has gone so I have no on screen contact and do not know my account and not a clue how to get through.
any clues guys

[Astacus]

One of my absolute pet hates.

It should be illegal to operate any paid for service in the UK with no telephone contact number to speak to an in-country human with the authority to sort out issues

[apotek]

have now managed to get through on 03442411653 at a price but now paid up and out of sky by feb 9/

[Astacus]

Yay!

[Fore Left]

Just for future reference if you click No to the "have you managed to make a payment" question on the Sky help page it displays the 0330 number

[DS240]

Same with taking off packages.

If you want to add it’s a few clicks and away you go.

You want to remove.... oh no, got to phone for that.

I hate it. Which reminds me, I need to phone and sort out my packages.