Sky sports subscribers.
Author
Discussion

Siggy61

Original Poster:

80 posts

84 months

Friday 13th March 2020
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Now that those of us who subscribe to the sports channels are not going to be seeing any live sport for the foreseeable future, would it not be a gesture from sky to suspend their monthly charge until such a time live sport resumes? I'm not holding my breath.

LosingGrip

8,654 posts

182 months

Friday 13th March 2020
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I was thinking this earlier.

2172cc

1,703 posts

120 months

Saturday 14th March 2020
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Just about to start a thread on exactly the same query as I've just renegotiated my contract with them. Seeing that the bulk of what I watch is either F1 or football ,I'm now paying for something they can't deliver. Sure there will be some small print that gives them the ability to declare MBOC but at least a reduction in the subscription would be nice.

moffspeed

3,402 posts

230 months

Saturday 14th March 2020
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2172cc said:
Just about to start a thread on exactly the same query as I've just renegotiated my contract with them. Seeing that the bulk of what I watch is either F1 or football ,I'm now paying for something they can't deliver. Sure there will be some small print that gives them the ability to declare MBOC but at least a reduction in the subscription would be nice.
SKY always seem open to negotiation. I had a notification last week of a £6 hike in my monthly subscription. 20 mins to get through them but worthwhile as after 15 mins of bartering and threatening to cancel etc I ended up with a £13 discount.

So it's worth a phone call . Wouldn't hope for too much on a spontaneous "moral" basis - Murdoch and Morals may both start with the same letter but have little else in common.....

Sammo123

2,176 posts

204 months

Saturday 14th March 2020
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moffspeed said:
Murdoch and Morals may both start with the same letter but have little else in common.....
The Murdochs haven’t owned Sky for a couple of years!

Deesee

8,509 posts

106 months

Saturday 14th March 2020
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Well F1 tv have done the decent thing..


johnnyreggae

3,130 posts

183 months

Sunday 15th March 2020
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Quote from Skysports site: Sky Sports is working closely with all our partners to better understand the impact on the annual sporting calendar. We recognise that it is a fast-moving situation and we are working at speed to ensure we continue to deliver for all of our customers.

My contract is loaded so they can claim I'm only paying a couple of quid a month for sports but any gesture whilst they can't 'deliver' such as suspension would be good (and would free up their phone lines)

tim0409

5,723 posts

182 months

Sunday 15th March 2020
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I’ve just tried to cancel my modest subscription as a result of their last price increase and the realisation that I would easily get by with netflix etc. (I’m out of contract) but it is understandably impossible to get through. The only option I have is to write to them but I suspect that might a fruitless task....!

ukaskew

10,642 posts

244 months

Sunday 15th March 2020
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If you have a job that makes it practical just log into live chat bang on 9am tomorrow, it'll probably take a few hours to sort but you can just leave it running in the background.

I've done it a few times, they can do everything via live chat, cancel, adjust contracts, upgrade, downgrade etc.

Silverage

2,352 posts

153 months

Sunday 15th March 2020
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I usually time my Sports sub to go off just as the Prem finishes. I can see this pushing it back at least a couple of months while I am paying £££ for endless Premier League Years and Gary Neville meets repeats.

LosingGrip

8,654 posts

182 months

Wednesday 18th March 2020
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paulw123

4,507 posts

213 months

Friday 20th March 2020
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Can now pause online

The Mad Monk

11,106 posts

140 months

Friday 20th March 2020
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tim0409 said:
I’ve just tried to cancel my modest subscription as a result of their last price increase and the realisation that I would easily get by with netflix etc. (I’m out of contract) but it is understandably impossible to get through. The only option I have is to write to them but I suspect that might a fruitless task....!
Why can't you log into your bank online and cancel direct debits and standing orders at the bank?

Big Nanas

3,659 posts

107 months

Friday 20th March 2020
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paulw123 said:
Can now pause online
'Sorry this page is temporarily unavailable'.

Typical.

PSB1

4,126 posts

127 months

Friday 20th March 2020
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If you have, or can get, the ‘My Sky’ app, you can pause it there. Just took me 30 seconds.

RicksAlfas

14,313 posts

267 months

Friday 20th March 2020
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Thanks for the link. Worked fine for me.

Paul_M3

2,518 posts

208 months

Friday 20th March 2020
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PSB1 said:
If you have, or can get, the ‘My Sky’ app, you can pause it there. Just took me 30 seconds.
Thanks for posting this. I couldn’t bring myself to sit on the phone for ages to pause it.

SS2.

14,686 posts

261 months

Friday 20th March 2020
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RicksAlfas said:
Thanks for the link. Worked fine for me.
Same here - had to run through the PAUSE button > 'Page Unavailable' > 'Go Back' cycle a few times but it did accept the request in the end.



SmudgerByName

65 posts

123 months

Friday 20th March 2020
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PSB1 said:
If you have, or can get, the ‘My Sky’ app, you can pause it there. Just took me 30 seconds.
I couldn't find it within the app. Where about is it?

Big Nanas

3,659 posts

107 months

Friday 20th March 2020
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I found it eventually. Go to the Help page within the app, then My Account, then Account and subscription, Changing my subscription, Changing my Sky package, then its at the bottom.
It just appears to open a browser window to the same link anyway!

Shame Sky aren't doing this automatically (but I suspect I know the answer).