Virgin Media about to end..

[nealeh1875]

So my Virgin Media is ending end of this month

We have the full package with internet & my mobile sim. Think it was £99 a month for first year then goes up..

Mrs phones them yesterday and they're basically not doing us any deal lol said this is the new price and that's it!

So we have cancelled it from the start of next month. This is where it gets a bit tricky..

We are moving, well hoping too within the next few months and i don't really want to be paying more, its just not worth it. I don't want to get into another contract then have to pay to re set up in new house. I have been looking at maybe NowTV month by month internet as we are both WFH now but they want a £60 set up fee to not be in a contract !

Is there a way to get virgin to haggle down more? will they offer us something closer to the time or do we just bite the bullet until we get into the house and set up fresh then?

[itsnotarace]

Assuming you are ok with your internet being cut off between the end of the Virgin contract and your imminent house move, i would be inclined to go ahead with the cancellation - unless they will allow you to cancel it on a 30 day notice period after the current contract lapses

Then take out new contract at your new house and get the new customer deal again

[nealeh1875]

It usually would be OK but we are both WFH so we need something which is why i was just going to get a temporary internet contract and a new rolling unlimited data sim. i can live without the sport, have done for 3 months lol

I don't want to hotspot all day and then breach some fare use policy ?

Just seems odd they won't even keep our current deal the same or offer us something close

[Hoofy]

If you've cancelled then they will probably call you with a week to go and then you can negotiate.

[anonymous-user]

You're now in a 30 day game of chicken, hopefully they blink first, what do you need for work? Huge data? Or just to be online? Would a 4g Hotspot see you through?

[nealeh1875]

anonymous said:

[redacted]

Just literally to be online, i could hotspot 4g but is there any 'fair useage' policies in the sim only contracts?

[JagLover]

Before you cancel I would check what sort of speed you are getting locally from the BT line, particularly with both of you working from home.

We only have the option of BT where we are and I have encountered significant issues with WFH. Like it taking 3 minutes or so to save large excel files I have been working on.

Temporary localisation has solved some of those problems but not all.

[itsnotarace]

nealeh1875 said:

Just literally to be online, i could hotspot 4g but is there any 'fair useage' policies in the sim only contracts?

Mobile SIM data is sold per GB, however you choose to use it is up to you and yes providing you have a 4G hotspot there's no reason you can't use it for WFH - but if you have any kind of remote desktop like Citrix, HorizonView or Microsoft RDS then these will rack up a lot of data usage per day

https://www.virginmedia.com/mobile/sim-only/pay-mo...

[nealeh1875]

JagLover said:

Before you cancel I would check what sort of speed you are getting locally from the BT line,

Hi Jag, how would i be able to do that sorry?


A unlimited sim at the moment i have found is SMARTY, just trying to see what their fair useage policy is

[JagLover]

nealeh1875 said:

Hi Jag, how would i be able to do that sorry?

If you have any neighbours you are friendly with you could ask them to go on a site like

https://fast.com/en/gb/

and tell you what they come back with. I would imagine most Neighbours sharing the same lines would get similar speeds unless anyone knows any different?

Mine shows 7.6 MPS which I thought was fairly decent until our IT support told me that probably meant I had an upload speed of 1 MPS, which I was then sharing with my wife when she was also using the home wifi.

Just bear in mind that home internet speed suitable for casual web browsing and watching Netflix may not be adequate if you are using memory heavy files or applications.

[Durzel]

How many other comparable options have you got where you are?

Virgin Media, like a lot of companies, have CRM systems that will tell them what services you can get in your area, and their prices.

If VM are the only game in town for the services you're getting they probably know you don't have any other palatable options, so they've got no incentive to bend over backwards for you. On the other hand if there are plenty of choices then there's plenty of competition, and they will be more incentivised.

As has been said above you're basically in a game of chicken now.

Hotspotting off a unlimited data SIM is a totally viable way of WFH. Three offer it, for example

[journeymanpro]

Iptv and a mobile data sim short term?

[TonyTony]

You can just swap to a 30 day rolling contract, it costs more but you can cancel it in 30 days notice so no problems.

[Robotron-2084]

I moved recently, BT wanted £25 a month for 8Mb ADSL Max, no fast internet at this place.

I tried a few 4g data sims instead, found an all you can eat Virgin sim for £25, truly unlimited and I was getting huge speeds up and down.

I paired it up with a Huawei 4g wireless router, job done, no need for landlines or BT.

For work, on my iPhone I've got a Voda 4g sim, totally unlimited and unthrottled for £35 a month.

I cane both sims hard, tether lots of other devices and have had no issues at all.

[cml24]

nealeh1875 said:

Hi Jag, how would i be able to do that sorry?


A unlimited sim at the moment i have found is SMARTY, just trying to see what their fair useage policy is

I have used SMARTY for 9 months now. There fair usage policy is use what you want.

I average 500Gb per month.

[journeymanpro]

Normally 1000gb fair usage on 4g Sims.

[P-Jay]

I'd be wary of playing the cancellation chicken game with VM at the moment. At least as of 2 weeks ago they'd closed all their contact centres, they've got people WFH but at much lower capacity. They might just let you go which will make your own WFH tricky...

It's much easier to move house with VM than set up a new connection, I'd be tempted to take a fibre only deal from them for ease of move.

[elanfan]

cml24 said:

I have used SMARTY for 9 months now. There fair usage policy is use what you want.

I average 500Gb per month.

Blimey! That’s a lot of porn. Aren’t you sore?

[nealeh1875]

journeymanpro said:

Normally 1000gb fair usage on 4g Sims.

Yeah i have just checked and they have said ''1,000GB in order to identify commercial use of our service for example, which is not permitted under our terms.'' so thats good

P-Jay said:

It's much easier to move house with VM than set up a new connection, I'd be tempted to take a fibre only deal from them for ease of move.

Cheers Jay, how is it easier to move it than just re set up with VM ?

Durzel said:

How many other comparable options have you got where you are? [/url]

The property has had them all , we have had BT and Virgin set up. Went for Virgin as got all the sport BT & SKY and the mobile sim

journeymanpro said:

Iptv and a mobile data sim short term?

This is what i am thinking or as above get just broadband with them, but have never had IPTV and wouldn't know where to start with it.. ?

TonyTony said:

You can just swap to a 30 day rolling contract, it costs more but you can cancel it in 30 days notice so no problems.

i am propably goin to do this with the sim, SMARTY is £20 for full unlimited

[silobass]

To check, did they confirm the cancellation is the end of the month? Last time I spoke to VM about cancelling, they said it was a 14 day period with them rather than 30 days. Just don't want you to get caught out.