Sky TV and Broadband
Discussion
Is anyone else with Sky on here who's just renewed or cancelled for whatever reason?
My contract was due to expire and the offer that came with it which as everyone knows means it jumps straight up in price, for reference here's what we had
Sky signature package TV (Netflix included)
Sky HD
Sky Ultra HD
Sky cinema
Sky superfast broadband (supposed to get around 66mb)
This was around £75 a month initially which i already thought was expensive but as most of the family apart from me (who watches YouTube for the most part) watch a lot of TV and films and all using phones and tablets in the house we simply kept with it, to be told the very same thing was going to be the best part of £120 a month from now on, now the first person i spoke to couldn't get it to any less than pretty much what we are paying now and the person after could only get it down to £70 but with all the HD and movies etc knocked off which meant whilst i was paying a fiver less i was also getting much less too, he even said on the phone that they simply can't compete with Virgin media in particular as they don't rely on openreach and apparently are better at retaining customers because Sky employees don't get commission so presumably feel there is no incentive to go out of their way to keep hold of someone?
Bit of a long winded post i accept but wondered if anyone else has had better success than me as i have almost got rid of everything now aside from broadband just to keep the costs down and wondered what everyone else does for TV whether that's a firestick or some other method seen as loyalty means absolutely nothing.
My contract was due to expire and the offer that came with it which as everyone knows means it jumps straight up in price, for reference here's what we had
Sky signature package TV (Netflix included)
Sky HD
Sky Ultra HD
Sky cinema
Sky superfast broadband (supposed to get around 66mb)
This was around £75 a month initially which i already thought was expensive but as most of the family apart from me (who watches YouTube for the most part) watch a lot of TV and films and all using phones and tablets in the house we simply kept with it, to be told the very same thing was going to be the best part of £120 a month from now on, now the first person i spoke to couldn't get it to any less than pretty much what we are paying now and the person after could only get it down to £70 but with all the HD and movies etc knocked off which meant whilst i was paying a fiver less i was also getting much less too, he even said on the phone that they simply can't compete with Virgin media in particular as they don't rely on openreach and apparently are better at retaining customers because Sky employees don't get commission so presumably feel there is no incentive to go out of their way to keep hold of someone?
Bit of a long winded post i accept but wondered if anyone else has had better success than me as i have almost got rid of everything now aside from broadband just to keep the costs down and wondered what everyone else does for TV whether that's a firestick or some other method seen as loyalty means absolutely nothing.
QuartzDad said:
Ah didn't see this, Thanks 
I'm with them for both. Last year they tried hiking the price to, as you say, around £120
A firm telephone conversation with their renewals people got my overall cost down to £92.50 per month, which I can just about live with.
Broadband
Sky Q multiroom HD (No ultra HD)
Movies and some other stuff. (No sport; no kids)
Phone
A firm telephone conversation with their renewals people got my overall cost down to £92.50 per month, which I can just about live with.
Broadband
Sky Q multiroom HD (No ultra HD)
Movies and some other stuff. (No sport; no kids)
Phone
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