I'm running Sainsbury's
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Discussion

Garlick

Original Poster:

40,601 posts

256 months

Tuesday 23rd June 2009
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I don't really watch a programme religiously, but I'm hooked on this series.

The vocal sales lady was a bit dodgy, but I've been impressed so far (sort of). Addictive viewing.

T89 Callan

8,422 posts

209 months

Tuesday 23rd June 2009
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Half watching and it's relatively interesting.

That Derby Sainsburys the guy worked at was my local store when I lived there.

Twit

2,908 posts

280 months

Tuesday 23rd June 2009
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Its painful, that store manager is like a real David Brent... 'the standards you set are the standards you set...' haha! We are back in in 1995!!!

The programme is painfully compulsive!

Jem0911

4,415 posts

217 months

Tuesday 23rd June 2009
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Twit said:
Its painful, that store manager is like a real David Brent... 'the standards you set are the standards you set...' haha! We are back in in 1995!!!

The programme is painfully compulsive!
I had to turn him off sorry.

Gun

13,432 posts

234 months

Tuesday 23rd June 2009
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That Sainbury's store he's been sent to is massive! Where is it?

evosticks

248 posts

235 months

Tuesday 23rd June 2009
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I'm pretty sure they've said it's Sydenham (sp?).... and that store manager is a complete bell end wink

Garlick

Original Poster:

40,601 posts

256 months

Tuesday 23rd June 2009
quotequote all
I shop in a London Sainsbury's, and I have to say there is always more than two people waiting in line.

Anyway, the manager is a bit harsh considering the lads experience.

T89 Callan

8,422 posts

209 months

Tuesday 23rd June 2009
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Garlick said:
I shop in a London Sainsbury's
Jesus Titty fking Christ... Pistonheads must pay you a fortune!

Berger 3rd

396 posts

195 months

Tuesday 23rd June 2009
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Jem0911 said:
Twit said:
Its painful, that store manager is like a real David Brent... 'the standards you set are the standards you set...' haha! We are back in in 1995!!!

The programme is painfully compulsive!
I had to turn him off sorry.
haha, I actualy popped in this section to post exactly that!

"the detail is in the retail, and as we know retail is detail"

"Im a bus driver, and my passengers are my colleagues, and you want to get as many peolpe on your bus as possible, if your bus isnt full, your staff dont like you"

That could have been lifted straight from the office, that guy has well and truely been brain washed over the years by about 5 million training courses.

Garlick

Original Poster:

40,601 posts

256 months

Tuesday 23rd June 2009
quotequote all
T89 Callan said:
Garlick said:
I shop in a London Sainsbury's
Jesus Titty fking Christ... Pistonheads must pay you a fortune!
I think their prices are OK to be fair and anyway, where I live it's a choice between Sainsbury's or Waitrose smile

anonymous-user

70 months

Tuesday 23rd June 2009
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"Checkout operators are expected to scan 21 items a minute"

Oh, so THAT'S why I always have to take part in the ridiculous fking "packing race" everytime I go through a checkout, like some bizarre spinoff from the Generation Game rolleyes

In fact, that's probably about as infuriating as queuing in the first place.

ian_uk1975

1,191 posts

218 months

Tuesday 23rd June 2009
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Symbolica said:
"Checkout operators are expected to scan 21 items a minute"

Oh, so THAT'S why I always have to take part in the ridiculous fking "packing race" everytime I go through a checkout, like some bizarre spinoff from the Generation Game rolleyes

In fact, that's probably about as infuriating as queuing in the first place.
That's NOTHING compared to the king of them all... ALDI! Don't even bother trying to keep-up with the checkout girl... you may as well just watch your shopping pile-up on the little platform at the end of the checkout and spill onto the floor around your feet. Just wait till she's finished, then mop-up the mess.

Edited by ian_uk1975 on Tuesday 23 June 23:32

prand

6,216 posts

212 months

Wednesday 24th June 2009
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Felt sorry for the guy from Derby. He was a bit of a tool, but then who wasn't at 25?

He won a chance to present to some marketing folk, thinks he's made it by being invited to an all expenses paid for visit the big London office and put up in the travellodge.

But he gets let down in pretty harsh circumstances by the retail director ("We loved your idea but we'll never use it, never. Cheers"). For his trouble gets sent off to work with little visible help and assistance to Sydenham with the biggest prick of a manager I've ever seen, with all the catchphrases - "the standards you set are the standards you get" being one that I noted.

He then gets sent over to the Paddington branch where to be the manager, and basically lets the highly talented deputy do all the work while he panics and sweats a bit, especially when the CEO rolls in.

So the end is they send him back to his poxy hole in Derby, completely demotivated, saying things like "I'm not sure a career in management is for me".

Compared to the ambitious, keen young man who seemed to have a vision at the start, the process seemed to reduce him back to a parochial local shopkeeper - "did you know in London, I paid £20 for a steak, and that didn't even come with chips".

I felt a little bit sad for him, and didn't really make Sainsbury's look that good.

Podie

46,646 posts

291 months

Wednesday 24th June 2009
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I have to agree with you prand yes

He clearly wanted to do well and had the enthusiasm, but I fail to see what anyone got out of this (aside from advertising for Sainos).

They wanted to roll up a 9-12 month process into 3 weeks - yet gave him no real advice or knowledge transfer. I honestly didn't feel there was any coaching whatsoever being done.

Admittedly he made a stupid mistake not turning up shaved, and then doing it again was just banghead

As for "Helicopter view" - well... bad enough to use it in the first place, but horrific to actually explain it... FFS.

Given the complete lack of encouragement and lack of training, I thought he did OK, but left me thinking very little about Sainos processes.

Podie

46,646 posts

291 months

Wednesday 24th June 2009
quotequote all
Symbolica said:
"Checkout operators are expected to scan 21 items a minute"
rofl

fk me... never seen any checkout operator get close to that. Hell, as for the "two people queuing is unacceptible" - rofl

Jonny671

29,674 posts

205 months

Wednesday 24th June 2009
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I didn't like the bloke, but did like the manager personally!

I think he thought he was it, some big idea that went no where and still thought he was it.

So they let him be, "it".

He failed.

End of!

FourWheelDrift

91,066 posts

300 months

Wednesday 24th June 2009
quotequote all
ian_uk1975 said:
Symbolica said:
"Checkout operators are expected to scan 21 items a minute"

Oh, so THAT'S why I always have to take part in the ridiculous fking "packing race" everytime I go through a checkout, like some bizarre spinoff from the Generation Game rolleyes

In fact, that's probably about as infuriating as queuing in the first place.
That's NOTHING compared to the king of them all... ALDI! Don't even bother trying to keep-up with the checkout girl... you may as well just watch your shopping pile-up on the little platform at the end of the checkout and spill onto the floor around your feet. Just wait till she's finished, then mop-up the mess.
Do they start throwing your things down the chute whilst the person in front is still finishing their bag stuffing?


I shop in Waitrose, they smile, fill the bags and don't rush. If it's just a few things I go to a Morrisons near by, but that is just in a basket queue and they don't rush either.

prand

6,216 posts

212 months

Wednesday 24th June 2009
quotequote all
Jonny671 said:
I didn't like the bloke, but did like the manager personally!

I think he thought he was it, some big idea that went no where and still thought he was it.

So they let him be, "it".

He failed.

End of!
I don't disagree about lardy boy thinking he'd made it (the way he was strolling about head office, hands in ill-fitting suit pockets and smug grin got me).

But why would a company invest the effort in identifying talent, putting a passionate and articulate youngster on a scheme that would stretch anyone (given the amount of knowledge he had to assimilate in the time), and then have it filmed as an extended TV promo.

To then send him back to whence he came with little more than a "nice try" on his performance appraisal seemed completely pointless.

Perhaps he was really, truly hopeless (like you shouldn't need to be told twice to sort something out like being clean shaven), but he obviously had something or else he wouldn't have been picked from all the good idea submissions, and presentations in the first place.

Given that the Sydenham manager had little more visible talent apart from having an delightful collection of ties and was able to repeat the company management manual verbatim, I would have thought that lardy boy would have made a great manager given a bit more time and support.

TIGA84

5,418 posts

247 months

Wednesday 24th June 2009
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The manager had 23 years experience, all with Sainsbury's IIRC.

Jesus fking H Christ on a bike. I'm sorry, but that doesnt show talent, that shows that if you keep your head down and do as we say, we'll brainwash you into thinking thats how life should be. The management bullst was just cringe inducing. How anyone outside of the business could listen to that with a straight face was beyond me.

I'm sorry, calling everyone colleagues and having "listening sessions" wtf? Its a shop for christ sake, you're "staff" and you'll be asked "to have a quick word" if needed. Why call it something different.

Made Sainsbury's look a bit pathetic actually.

Jonny671

29,674 posts

205 months

Wednesday 24th June 2009
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Thats what really annoyed me about lardy, the swagger and the badly fitting suits.. The, "i'm it" attitude. "I'm a supervisor, but when the boss goes out i'm the manager, so call me deputy manager" Err No.

Only downfall about him becoming a manager is his immature, maybe carry on being a supervisor and gain more experience etc.. Especially in customer relations and respect too.

The bananas thing annoyed me alot, a manager is talking to you.. Stop what your doing, they'll appreciate you showing respect more than you being half interested.. And the attidude about the meeting, "I'm not leaving until this is cleared", goes to the meeting, "I'll just not go".

No, i'm afraid not, chap.

Thats imo, i'm only 19 so don't have any management experience, but thats the way I looked at it.