HSBC online systems failure
Author
Discussion

essayer

Original Poster:

10,410 posts

225 months

Friday 4th November 2011
quotequote all
http://www.bbc.co.uk/news/business-15593670

Apparently all of HSBCs systems are having issues - card payments are not being accepted, and cashpoints aren't giving out money

That's OK, I have my cheque book and guarantee card ... ah.


mosc7pc2

111 posts

210 months

Friday 4th November 2011
quotequote all
Thanks for the post! Was wondering why my card wasn't working!

elster

17,517 posts

241 months

Friday 4th November 2011
quotequote all
I thought it was me.

Card payments refused, can't access online banking. What a pain.

essayer

Original Poster:

10,410 posts

225 months

Friday 4th November 2011
quotequote all
I'm assuming they haven't gone bust wink



they have all my money

Wheelrepairit

3,050 posts

235 months

Friday 4th November 2011
quotequote all
Ive been trying to get onto internet banking all afternoon.

Few yrs ago we didnt have stuff like this, yet a few hrs of not being able to access it and im close to losing the plot.

IrrElephant

35,090 posts

191 months

Friday 4th November 2011
quotequote all
Phone banking also down. Ho-hum.

scenario8

8,002 posts

210 months

Friday 4th November 2011
quotequote all
Have they tried turning it off and then turning it on again? It's what our IT "Help"desk always suggest.

essayer

Original Poster:

10,410 posts

225 months

Friday 4th November 2011
quotequote all
According to the twitterage, cash machines should now be working.

onyx39

11,349 posts

181 months

Friday 4th November 2011
quotequote all
I had this issue a couple of years ago with HSBC, (I am no longer with them) got IIRC about £100 compo.. .would urge anyone affected to push for the same.... make THEM pay for a change!

biggrin

andy-xr

13,204 posts

235 months

Friday 4th November 2011
quotequote all
Too many Greeks taking money out int'it