Co-op Shop Workers Abused Enforcing Covid Rules
Discussion
Co-op supermarket workers report high levels of abuse from customers while enforcing rules intended to safeguard both staff and customers.
https://inews.co.uk/news/consumer/co-op-supermarke...
Is this the same in all supermarkets?
https://inews.co.uk/news/consumer/co-op-supermarke...
Is this the same in all supermarkets?
I run a timber merchants with around a 100 - 200 people per day visiting. We have polite notices up and my staff and I are politely requesting people to use a face covering.
The phrasing has been "Good morning, have you a face covering you could pop on while in the shop?"
I've been told to F*** off. Called a Tw@t, Jobsworth, W@nker. People have stormed out taking photos of our staff who are not required to wear a face coverings. Wheel spinning up the yard etc.
We've had a general down turn of behaviour in recent weeks with people being extremely rude. I worry somewhat that it was the way in which we were asking but changing the phrasing and greeting hasn't had any effect.
Been a sh*t time for all staff of late.
The phrasing has been "Good morning, have you a face covering you could pop on while in the shop?"
I've been told to F*** off. Called a Tw@t, Jobsworth, W@nker. People have stormed out taking photos of our staff who are not required to wear a face coverings. Wheel spinning up the yard etc.
We've had a general down turn of behaviour in recent weeks with people being extremely rude. I worry somewhat that it was the way in which we were asking but changing the phrasing and greeting hasn't had any effect.
Been a sh*t time for all staff of late.
The Mad Monk said:
Co-op supermarket workers report high levels of abuse from customers while enforcing rules intended to safeguard both staff and customers.
https://inews.co.uk/news/consumer/co-op-supermarke...
Is this the same in all supermarkets?
I'm avoiding shops where possible as I CBA with all this face covering nonsense however today I fancied a coffee and the coffee shop is inside a supermarket. I'd say most people had a covering of some sort albeit not all and no one was enforcing the non mask wearers.https://inews.co.uk/news/consumer/co-op-supermarke...
Is this the same in all supermarkets?
TX.
The Mad Monk said:
Co-op supermarket workers report high levels of abuse from customers while enforcing rules intended to safeguard both staff and customers.
https://inews.co.uk/news/consumer/co-op-supermarke...
Is this the same in all supermarkets?
No excuse, but life is difficult for many at the moment and all the government appear to want to do is make it worse. The poor shop workers are receiving the short end of the fuse.https://inews.co.uk/news/consumer/co-op-supermarke...
Is this the same in all supermarkets?
Joe5y said:
I run a timber merchants with around a 100 - 200 people per day visiting. We have polite notices up and my staff and I are politely requesting people to use a face covering.
The phrasing has been "Good morning, have you a face covering you could pop on while in the shop?"
I've been told to F*** off. Called a Tw@t, Jobsworth, W@nker. People have stormed out taking photos of our staff who are not required to wear a face coverings. Wheel spinning up the yard etc.
We've had a general down turn of behaviour in recent weeks with people being extremely rude. I worry somewhat that it was the way in which we were asking but changing the phrasing and greeting hasn't had any effect.
Been a sh*t time for all staff of late.
Are you surprised that people get annoyed when they can see staff not wearing a mask but being told they must? The phrasing has been "Good morning, have you a face covering you could pop on while in the shop?"
I've been told to F*** off. Called a Tw@t, Jobsworth, W@nker. People have stormed out taking photos of our staff who are not required to wear a face coverings. Wheel spinning up the yard etc.
We've had a general down turn of behaviour in recent weeks with people being extremely rude. I worry somewhat that it was the way in which we were asking but changing the phrasing and greeting hasn't had any effect.
Been a sh*t time for all staff of late.
Forget the government/rules as they are clowns. If you think that it's important to wear masks then make everyone wear them unless they have a medical condition stopping them. You are protecting the customers and they are protecting you etc.
You shouldn't have to put up with abuse. It's not right. And I'm not justifying that. But rather than changing the way you ask someone to do something - have a look from an outside perspective and see how it comes across.
If you are like me off the opinion that the whole face mask thing is a bit OTT. So basically if you as the manager don't think its needed to tell staff to put one on - don't tell the customers. You are not the police and it's not your job to enforce the law.
milkround said:
Joe5y said:
I run a timber merchants with around a 100 - 200 people per day visiting. We have polite notices up and my staff and I are politely requesting people to use a face covering.
The phrasing has been "Good morning, have you a face covering you could pop on while in the shop?"
I've been told to F*** off. Called a Tw@t, Jobsworth, W@nker. People have stormed out taking photos of our staff who are not required to wear a face coverings. Wheel spinning up the yard etc.
We've had a general down turn of behaviour in recent weeks with people being extremely rude. I worry somewhat that it was the way in which we were asking but changing the phrasing and greeting hasn't had any effect.
Been a sh*t time for all staff of late.
Are you surprised that people get annoyed when they can see staff not wearing a mask but being told they must? The phrasing has been "Good morning, have you a face covering you could pop on while in the shop?"
I've been told to F*** off. Called a Tw@t, Jobsworth, W@nker. People have stormed out taking photos of our staff who are not required to wear a face coverings. Wheel spinning up the yard etc.
We've had a general down turn of behaviour in recent weeks with people being extremely rude. I worry somewhat that it was the way in which we were asking but changing the phrasing and greeting hasn't had any effect.
Been a sh*t time for all staff of late.
Forget the government/rules as they are clowns. If you think that it's important to wear masks then make everyone wear them unless they have a medical condition stopping them. You are protecting the customers and they are protecting you etc.
You shouldn't have to put up with abuse. It's not right. And I'm not justifying that. But rather than changing the way you ask someone to do something - have a look from an outside perspective and see how it comes across.
If you are like me off the opinion that the whole face mask thing is a bit OTT. So basically if you as the manager don't think its needed to tell staff to put one on - don't tell the customers. You are not the police and it's not your job to enforce the law.
milkround said:
Are you surprised that people get annoyed when they can see staff not wearing a mask but being told they must?
Forget the government/rules as they are clowns. If you think that it's important to wear masks then make everyone wear them unless they have a medical condition stopping them. You are protecting the customers and they are protecting you etc.
You shouldn't have to put up with abuse. It's not right. And I'm not justifying that. But rather than changing the way you ask someone to do something - have a look from an outside perspective and see how it comes across.
If you are like me off the opinion that the whole face mask thing is a bit OTT. So basically if you as the manager don't think its needed to tell staff to put one on - don't tell the customers. You are not the police and it's not your job to enforce the law.
8+ hour shift continuously wearing a face mask vs putting one on whilst nipping into a shop. It's a very minor inconvenience to put one on but that's where we're at right now. Forget the government/rules as they are clowns. If you think that it's important to wear masks then make everyone wear them unless they have a medical condition stopping them. You are protecting the customers and they are protecting you etc.
You shouldn't have to put up with abuse. It's not right. And I'm not justifying that. But rather than changing the way you ask someone to do something - have a look from an outside perspective and see how it comes across.
If you are like me off the opinion that the whole face mask thing is a bit OTT. So basically if you as the manager don't think its needed to tell staff to put one on - don't tell the customers. You are not the police and it's not your job to enforce the law.
The abuse workers are getting is the exact reason shops such as Sainsbury's aren't enforcing it.
bobbo89 said:
8+ hour shift continuously wearing a face mask vs putting one on whilst nipping into a shop. It's a very minor inconvenience to put one on but that's where we're at right now.
The abuse workers are getting is the exact reason shops such as Sainsbury's aren't enforcing it.
He presented a problem and said he was trying to find a solution. I suggested a solution. The abuse workers are getting is the exact reason shops such as Sainsbury's aren't enforcing it.
My partner is a pharmacist and has been locumming in a pharmacy where there isn't the room to do any separating for the last few months. She has worn one her whole shift and manages. She has had one or two technicians try and say they didn't want to so said okay I'll close the pharmacy until the company getting another responsible pharmacist - they soon put it on. If they can manage it for 8 plus hours I am sure it's possible. Similarly, the blokes who operate the saws will have a far more onerous mask than the type which is being asked to be worn here... So I'm sure they could manage. The people working in Amazon DC's manage a whole shift doing fairly physical work with one on (and I put one on if I go to their site).
This stuff is neither here nor there for me. I am living in Wales now and don't need to wear one. If they change the rules I will do so. If I ran a business I wouldn't want to antagonize my customers.
Edited by milkround on Tuesday 28th July 15:06
milkround said:
Joe5y said:
I run a timber merchants with around a 100 - 200 people per day visiting. We have polite notices up and my staff and I are politely requesting people to use a face covering.
The phrasing has been "Good morning, have you a face covering you could pop on while in the shop?"
I've been told to F*** off. Called a Tw@t, Jobsworth, W@nker. People have stormed out taking photos of our staff who are not required to wear a face coverings. Wheel spinning up the yard etc.
We've had a general down turn of behaviour in recent weeks with people being extremely rude. I worry somewhat that it was the way in which we were asking but changing the phrasing and greeting hasn't had any effect.
Been a sh*t time for all staff of late.
Are you surprised that people get annoyed when they can see staff not wearing a mask but being told they must? The phrasing has been "Good morning, have you a face covering you could pop on while in the shop?"
I've been told to F*** off. Called a Tw@t, Jobsworth, W@nker. People have stormed out taking photos of our staff who are not required to wear a face coverings. Wheel spinning up the yard etc.
We've had a general down turn of behaviour in recent weeks with people being extremely rude. I worry somewhat that it was the way in which we were asking but changing the phrasing and greeting hasn't had any effect.
Been a sh*t time for all staff of late.
Forget the government/rules as they are clowns. If you think that it's important to wear masks then make everyone wear them unless they have a medical condition stopping them. You are protecting the customers and they are protecting you etc.
You shouldn't have to put up with abuse. It's not right. And I'm not justifying that. But rather than changing the way you ask someone to do something - have a look from an outside perspective and see how it comes across.
If you are like me off the opinion that the whole face mask thing is a bit OTT. So basically if you as the manager don't think its needed to tell staff to put one on - don't tell the customers. You are not the police and it's not your job to enforce the law.
Nonetheless, there are two things that are sure. This is about more 'DIVISION' and it's working. And more and more and more business for muzzle makers. It's like a business that has boomed overnight. Yet three months ago you didn't need one and couldn't get one. It's all f crackers.
Now, where was I? Ah, getting on with my life. f
k masks, if this is going to be the future, gawd help the young. This is my son today, only reason I know it's him is because I recognise his dog (and the Defender he's in)! Doggie just been sedated (he's at vets).
Whoever thought we'd see the day where it wasn't dogs with a muzzle on but their human counterparts. Sad.
Joe5y said:
I run a timber merchants with around a 100 - 200 people per day visiting. We have polite notices up and my staff and I are politely requesting people to use a face covering.
The phrasing has been "Good morning, have you a face covering you could pop on while in the shop?"
I've been told to F*** off. Called a Tw@t, Jobsworth, W@nker. People have stormed out taking photos of our staff who are not required to wear a face coverings. Wheel spinning up the yard etc.
We've had a general down turn of behaviour in recent weeks with people being extremely rude. I worry somewhat that it was the way in which we were asking but changing the phrasing and greeting hasn't had any effect.
Been a sh*t time for all staff of late.
Unfortunately some people are just scum.The phrasing has been "Good morning, have you a face covering you could pop on while in the shop?"
I've been told to F*** off. Called a Tw@t, Jobsworth, W@nker. People have stormed out taking photos of our staff who are not required to wear a face coverings. Wheel spinning up the yard etc.
We've had a general down turn of behaviour in recent weeks with people being extremely rude. I worry somewhat that it was the way in which we were asking but changing the phrasing and greeting hasn't had any effect.
Been a sh*t time for all staff of late.
I would say don't worry about it but that's human nature.
But it's unlikely to be the way you're approaching it.
Some people are just rotten sadly.
milkround said:
Joe5y said:
I run a timber merchants with around a 100 - 200 people per day visiting. We have polite notices up and my staff and I are politely requesting people to use a face covering.
The phrasing has been "Good morning, have you a face covering you could pop on while in the shop?"
I've been told to F*** off. Called a Tw@t, Jobsworth, W@nker. People have stormed out taking photos of our staff who are not required to wear a face coverings. Wheel spinning up the yard etc.
We've had a general down turn of behaviour in recent weeks with people being extremely rude. I worry somewhat that it was the way in which we were asking but changing the phrasing and greeting hasn't had any effect.
Been a sh*t time for all staff of late.
Are you surprised that people get annoyed when they can see staff not wearing a mask but being told they must? The phrasing has been "Good morning, have you a face covering you could pop on while in the shop?"
I've been told to F*** off. Called a Tw@t, Jobsworth, W@nker. People have stormed out taking photos of our staff who are not required to wear a face coverings. Wheel spinning up the yard etc.
We've had a general down turn of behaviour in recent weeks with people being extremely rude. I worry somewhat that it was the way in which we were asking but changing the phrasing and greeting hasn't had any effect.
Been a sh*t time for all staff of late.
Forget the government/rules as they are clowns. If you think that it's important to wear masks then make everyone wear them unless they have a medical condition stopping them. You are protecting the customers and they are protecting you etc.
You shouldn't have to put up with abuse. It's not right. And I'm not justifying that. But rather than changing the way you ask someone to do something - have a look from an outside perspective and see how it comes across.
If you are like me off the opinion that the whole face mask thing is a bit OTT. So basically if you as the manager don't think its needed to tell staff to put one on - don't tell the customers. You are not the police and it's not your job to enforce the law.
All staff inside are behind counter to ceiling screens with a separate entrance. Effectively a separate room - think Bank. Any staff serving customers or in the shop wear a mask. The only staff not to wear masks are the ones behind screens that sit some 4m from the counter and at least 3m from each other. Yard staff remove them when driving forklifts or not serving.
I also think you have misunderstood. Not once have I attempted to enforce the law, as is my duty of care for staff and other customers alike I have asked if they have one that can use, if not I have ones available to keep. If they refuse then unfortunately there is little I can do.
The abuse I and staff have received has been an abrasive retort to being challenged and they have quickly flown off the handle without comeback.
dandarez said:
milkround said:
Joe5y said:
I run a timber merchants with around a 100 - 200 people per day visiting. We have polite notices up and my staff and I are politely requesting people to use a face covering.
The phrasing has been "Good morning, have you a face covering you could pop on while in the shop?"
I've been told to F*** off. Called a Tw@t, Jobsworth, W@nker. People have stormed out taking photos of our staff who are not required to wear a face coverings. Wheel spinning up the yard etc.
We've had a general down turn of behaviour in recent weeks with people being extremely rude. I worry somewhat that it was the way in which we were asking but changing the phrasing and greeting hasn't had any effect.
Been a sh*t time for all staff of late.
Are you surprised that people get annoyed when they can see staff not wearing a mask but being told they must? The phrasing has been "Good morning, have you a face covering you could pop on while in the shop?"
I've been told to F*** off. Called a Tw@t, Jobsworth, W@nker. People have stormed out taking photos of our staff who are not required to wear a face coverings. Wheel spinning up the yard etc.
We've had a general down turn of behaviour in recent weeks with people being extremely rude. I worry somewhat that it was the way in which we were asking but changing the phrasing and greeting hasn't had any effect.
Been a sh*t time for all staff of late.
Forget the government/rules as they are clowns. If you think that it's important to wear masks then make everyone wear them unless they have a medical condition stopping them. You are protecting the customers and they are protecting you etc.
You shouldn't have to put up with abuse. It's not right. And I'm not justifying that. But rather than changing the way you ask someone to do something - have a look from an outside perspective and see how it comes across.
If you are like me off the opinion that the whole face mask thing is a bit OTT. So basically if you as the manager don't think its needed to tell staff to put one on - don't tell the customers. You are not the police and it's not your job to enforce the law.
Nonetheless, there are two things that are sure. This is about more 'DIVISION' and it's working. And more and more and more business for muzzle makers. It's like a business that has boomed overnight. Yet three months ago you didn't need one and couldn't get one. It's all f crackers.
Now, where was I? Ah, getting on with my life. f
k masks, if this is going to be the future, gawd help the young. This is my son today, only reason I know it's him is because I recognise his dog (and the Defender he's in)! Doggie just been sedated (he's at vets).
Whoever thought we'd see the day where it wasn't dogs with a muzzle on but their human counterparts. Sad.
Joe5y said:
milkround said:
Joe5y said:
I run a timber merchants with around a 100 - 200 people per day visiting. We have polite notices up and my staff and I are politely requesting people to use a face covering.
The phrasing has been "Good morning, have you a face covering you could pop on while in the shop?"
I've been told to F*** off. Called a Tw@t, Jobsworth, W@nker. People have stormed out taking photos of our staff who are not required to wear a face coverings. Wheel spinning up the yard etc.
We've had a general down turn of behaviour in recent weeks with people being extremely rude. I worry somewhat that it was the way in which we were asking but changing the phrasing and greeting hasn't had any effect.
Been a sh*t time for all staff of late.
Are you surprised that people get annoyed when they can see staff not wearing a mask but being told they must? The phrasing has been "Good morning, have you a face covering you could pop on while in the shop?"
I've been told to F*** off. Called a Tw@t, Jobsworth, W@nker. People have stormed out taking photos of our staff who are not required to wear a face coverings. Wheel spinning up the yard etc.
We've had a general down turn of behaviour in recent weeks with people being extremely rude. I worry somewhat that it was the way in which we were asking but changing the phrasing and greeting hasn't had any effect.
Been a sh*t time for all staff of late.
Forget the government/rules as they are clowns. If you think that it's important to wear masks then make everyone wear them unless they have a medical condition stopping them. You are protecting the customers and they are protecting you etc.
You shouldn't have to put up with abuse. It's not right. And I'm not justifying that. But rather than changing the way you ask someone to do something - have a look from an outside perspective and see how it comes across.
If you are like me off the opinion that the whole face mask thing is a bit OTT. So basically if you as the manager don't think its needed to tell staff to put one on - don't tell the customers. You are not the police and it's not your job to enforce the law.
All staff inside are behind counter to ceiling screens with a separate entrance. Effectively a separate room - think Bank. Any staff serving customers or in the shop wear a mask. The only staff not to wear masks are the ones behind screens that sit some 4m from the counter and at least 3m from each other. Yard staff remove them when driving forklifts or not serving.
I also think you have misunderstood. Not once have I attempted to enforce the law, as is my duty of care for staff and other customers alike I have asked if they have one that can use, if not I have ones available to keep. If they refuse then unfortunately there is little I can do.
The abuse I and staff have received has been an abrasive retort to being challenged and they have quickly flown off the handle without comeback.
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