Ban out of hours emails?
Author
Discussion

DanL

Original Poster:

6,585 posts

289 months

Thursday 3rd June 2021
quotequote all
From the BBC.

https://www.bbc.co.uk/news/uk-politics-57314814

Surely it’s not that hard to ignore emails if they come in out of hours, and to decline out of hours meeting requests? However, clearly it’ll vary from company to company with their culture.

What do you do? I do read and respond to emails out of hours, but only because I have a spare moment and go to check on my phone. If it’ll take more than a few seconds to reply, I wait until the next working day when I’m at a proper keyboard.

It’s not necessary expected. I don’t attend or schedule calls out of hours where at all possible, and I take attendees time zones into account.

The company I work for is pushing for “digital balance” to try and ensure we have down time.

Is this the norm, or unusual?

ikarl

3,934 posts

223 months

Thursday 3rd June 2021
quotequote all
I reply to emails if they take a few seconds or are ones I enjoy spending some of my time answering.. otherwise it can wait till the following day, if it's that urgent, everyone has my phone number.

I never email my team out of hours, but if they email me I generally respond to them quite quickly regardless of the topic

How u doing

28,646 posts

207 months

Thursday 3rd June 2021
quotequote all
DanL said:
From the BBC.

https://www.bbc.co.uk/news/uk-politics-57314814

Surely it’s not that hard to ignore emails if they come in out of hours, and to decline out of hours meeting requests? However, clearly it’ll vary from company to company with their culture.

What do you do? I do read and respond to emails out of hours, but only because I have a spare moment and go to check on my phone. If it’ll take more than a few seconds to reply, I wait until the next working day when I’m at a proper keyboard.

It’s not necessary expected. I don’t attend or schedule calls out of hours where at all possible, and I take attendees time zones into account.

The company I work for is pushing for “digital balance” to try and ensure we have down time.

Is this the norm, or unusual?
I never mind, read, ignore, respond as convenient. I'd rather this than spend an hour sorting the following day.

fiatpower

3,582 posts

195 months

Thursday 3rd June 2021
quotequote all
I have a desktop at work so don’t take that home and I turn my phone off when I leave work. I don’t get paid to be on call so why should I reply to work emails whilst I’m not in.

Richard-390a0

3,288 posts

115 months

Thursday 3rd June 2021
quotequote all
Exercise some self control just because it's in your inbox doesn't mean it requires your immediate attention especially outside of work hours. The only exception to that would be if it were an emergency which would demand a call rather than email anyway.

GT03ROB

13,990 posts

245 months

Thursday 3rd June 2021
quotequote all
It’s nonsense......

  • Anybody can leave an email until the next day...
  • many of us work in multiple time zones such that it’s always “out of hours” somewhere
  • the article refers to people working from home......I’dnwager many that WFH have a more flexible approach to working hours
It’s frequently less stressful to deal with something quickly at 11pm, than leave it to the morning to add to the rest of the work.

devnull

3,847 posts

181 months

Thursday 3rd June 2021
quotequote all
I've been bad at this over the years. When I was given a blackberry many years ago, it felt cool to be connected and see that red light flash.

Fast forward to today, and it's a piss taking culture. I've complained about it on here previously about being too connected to both email and company messaging systems. Even though I knew I could ignore an email request until the next working day, I found that occasionally innocently looking at emails could "trigger" me and spoil an evening if something at work had started to escalate or go sideways.

I also often find that the situation depends on the person emailing you - single, career driven types who have no concept of family often have less empathy to realise that you don't care about a renewal or process item at 9pm at night.

I now make a point of turning off email notifications altogether and my home office I now regard as my workplace so when the day is over, I close the door on it.

Radec

5,417 posts

71 months

Thursday 3rd June 2021
quotequote all
As soon as 5 hits switch off work laptop and phone.
Anything that comes in can be left until the next day.
Like someone above said if you aren't being paid to be on call then it's fairly easy to disconnect.

sociopath

3,433 posts

90 months

Thursday 3rd June 2021
quotequote all
It's not about an individual responding to an email, it's about the expectations it generates, where a more senior person criticises a junior because they didn't respond.

If there's no down time that can also cause stress and anxiety.

Companies can't be trusted to do it themselves, hence the push for legislation

zbc

997 posts

175 months

Thursday 3rd June 2021
quotequote all
My boss and half my team are on the West coast of America, 9 hours behind me (I'm based in Europe). I regularly work until 7pm or 8pm through choice and on the other hand I'm sitting here in my dressing gown now having just stepped out of the shower about to start work at 1030. My boss knows and doesn't care. About once a month I'll go on a call after 9pm but if there's 20 people over there and just me it seems crazy to do otherwise. On the other hand my boss is scrupulous about regular calls, typically they happen about 7am or 8am his time. It suits me down to the ground as I'm not an early bird and rarely have dinner until 8pm anyway - so first of all perhaps define what "out of hours" means. Ultimately I do it but I don't let it take over my life

Type R Tom

4,257 posts

173 months

Thursday 3rd June 2021
quotequote all
My director has a line on his sig that says that he works at odd times and there is no pressure to reply out of hours.

The issue for me more is that an email at night is inevitably a problem which can then sometimes play on my mind affecting sleep etc. till the next day.

Not helped with my place having a bit of a "guilty till proven innocent" attitude at times.

Challo

12,287 posts

179 months

Thursday 3rd June 2021
quotequote all
My role requires me to sometimes work odd hours with West Coast US, and Japan / Australia but as we are a global company everyone understands the time zones and standard working hours in those countries.

If I'm setting a meeting everyone tries to be sympathetic and set calls when it works for both parties. If its a late / early meeting I only accept it if its absolutely necessary. We are under no pressure to work out of hours.

Antony Moxey

10,332 posts

243 months

Thursday 3rd June 2021
quotequote all
Don’t see the problem myself. My boss always end his emails with something like I may send emails out of hours but I don’t expect you to respond out of hours. Similarly I’ve said to him if I email him on his day off I’m not expecting him to respond, I’m just sending it then because it’s fresh in my mind and I might forget later on.

It works well.

talksthetorque

10,821 posts

159 months

Thursday 3rd June 2021
quotequote all
Irony of lots of posts on pistonheads during working hours (including this one) about not answering emails out of hours.....

GT03ROB

13,990 posts

245 months

Thursday 3rd June 2021
quotequote all
talksthetorque said:
Irony of lots of posts on pistonheads during working hours (including this one) about not answering emails out of hours.....
biglaugh

WindyMills

293 posts

177 months

Thursday 3rd June 2021
quotequote all
The time of day isn't an issue for me; it's the sheer quantity and quality.

I've received 50 since 5pm yesterday.

Some require a considered response. Min 5 minutes each.

Some are part of the god awful cc chains. Some might require my response. A colleague may have part replied. There's no logical order as people reply to wrong email, "add in red below", etc. It's like reading those quiz books where you make a choice and go to page 27, then page 85. Only difference is that stakeholders call expecting me to have deciphered it by 9am.

My actual job is to produce certain docs, so by the time I deal with this, (and cast my eye over what's come in the meantime) I do about 2hrs fee earning work before clearing out the inbox.

I'm too young to know what this job would have been relying on post. Easier and less stressful I imagine.

MrBarry123

6,091 posts

145 months

Thursday 3rd June 2021
quotequote all
GT03ROB said:
talksthetorque said:
Irony of lots of posts on pistonheads during working hours (including this one) about not answering emails out of hours.....
biglaugh
hehe

I’m conducting vital research to assist HR in their decision on this.

blueST

4,792 posts

240 months

Thursday 3rd June 2021
quotequote all
I’d rather people stopped treating emails like an urgent phone call, and chasing up a reply if they haven’t had a response within 2 hours. If you need something quick, phone me. If my phone’s off, I’m not working.

anonymous-user

78 months

Thursday 3rd June 2021
quotequote all
DanL said:
“digital balance”
vomit

InitialDave

14,368 posts

143 months

Thursday 3rd June 2021
quotequote all
WindyMills said:
Some require a considered response. Min 5 minutes each.
I suffer a fair bit from people not realising that a 1 line, 30 second email on a specific technical issue requires quite a bit of digging around to confirm and reference requirements etc in order to answer properly.