Nordic take on where we are going... with humour

[HiAsAKite]

Looks like the Norwiegen Consumer council are hitting back the trend for everything to get customer service, product quality, everything is rented, nothing really owned, and the trend for enfaecalisation (they used a different term that would fail the ph swear filter).


And I for one agree with them

Tongue in check statement on consumer service, products and the internet...

https://www.youtube.com/watch?v=T4Upf_B9RLQ

Edited by HiAsAKite on Tuesday 17th March 12:08

[wolfracesonic]

‘Make it stty’, the private equity mantra.

[Mr Whippy]

It’s only because moron consumers accept it that they get this kind of thing.

Apathy begets rubbish piss taking businesses.

[RDMcG]

Good one and on the mark.

[MikeM6]

It feels so apt for out time! It's a trend we have all experienced, alongside the general replacement of customer service with request for feedback.

[Bodo]

A huge part of ensttification comes from hardware that is marketed like software:

• car comes with heated seats as standard, but you have to subscribe or pay by use
• EV motorcycle comes with "100%"-battery, but you have to pay to unlock "120%" or carry the weight of battery you can't use
• vehicle contains data interface for remote connecting, but it's locked to manufacturer's cloud which you have to pay a subscription for

• motorcycle airbag vest has different usage profiles in controller, but you have to subscribe to each on top of the one-time cost. ie. no subscription = no product function
• you can alternatively buy each usage profile for a higher sum, but you have to buy it again when you need to replace that worn-out physical airbag detection module

Let that sink again: the software is marketed as a service and can be subscribed (£12/month) as long as the vendor wants or is able to. You need to have a cloud connection for this to work. When you did a one-time purchase (£400 - which comes on top of controller&airbag vest cost), and your hardware needs replacing you need to buy the one-time purchase again.

Don't engage in such business models to make them go away.