IGIndex "Call to Trade"
IGIndex "Call to Trade"
Author
Discussion

Monty Zoomer

Original Poster:

1,459 posts

180 months

Tuesday 31st January 2012
quotequote all
Does anyone know why IGIndex would change one of my open positions to "Call to Trade"? I only want to move the stop to lock a little bit of profit in, but I can't open the ticket at all.

Luckily, I'm new to IGIndex and so I'm still in my beginners' Min 10p bet phase so there's not much at stake.

Is it normal for them to do this sort of thing?

I'm not the sort of person who can devote all day every day to this and I need to be able to easily automate a few simple tasks, especially the tasks that they advertise as being automatable in their seminars.

If this is a regular occurrence I would like to find out as soon as possible so that I can try a few more companies.

Edited by Monty Zoomer on Tuesday 31st January 12:23

Hyper10

432 posts

192 months

Tuesday 31st January 2012
quotequote all
what market are you trading in?, if equity is the stock a low volume/high margin stock

I have never seen this except where a stock is illiquid

Monty Zoomer

Original Poster:

1,459 posts

180 months

Tuesday 31st January 2012
quotequote all
It's a really good low volume one.

I did call and move the stop just in time. so I caught it when it peaked (so far) but I'll keep an eye on this one.

The bloke who answered the phone took ages asking me about my details, so I think if I'd had a lot of money at stake I would've been getting quite annoyed about the delay.

He said that they had to watch it because it had moved 36 percent today. He didn't seem to know much more...

Does that mean they do this for any market that moves more than a certain percentage, or maybe for the biggest few movers every day?

Another problem I'm having with them is that most of the companies I'm looking to trade aren't even available in IG but they seem to have absolutely billions that I'm not interested in because I don't know anything about them.

Hyper10

432 posts

192 months

Tuesday 31st January 2012
quotequote all
Monty Zoomer said:
It's a really good low volume one.

I did call and move the stop just in time. so I caught it when it peaked (so far) but I'll keep an eye on this one.

The bloke who answered the phone took ages asking me about my details, so I think if I'd had a lot of money at stake I would've been getting quite annoyed about the delay.

He said that they had to watch it because it had moved 36 percent today. He didn't seem to know much more...

Does that mean they do this for any market that moves more than a certain percentage, or maybe for the biggest few movers every day?

Another problem I'm having with them is that most of the companies I'm looking to trade aren't even available in IG but they seem to have absolutely billions that I'm not interested in because I don't know anything about them.
IG really aren't too interested is stock specifics other than how it might affect their risk. If it goes up 36%, the risk for them is it might go down also, hence the call as if they offer a stop loss, they need to hedge that risk.
If you're interested in micro-cap stocks or low volume, IG is probably not really suitable for you.

chris7676

2,685 posts

243 months

Tuesday 31st January 2012
quotequote all
Interesting. Not had that situation before.
And as far as I know they have the biggest selection of companies, including the smaller ones, out of all spreadbetters - but I would be happy to be corrected.

Monty Zoomer

Original Poster:

1,459 posts

180 months

Tuesday 31st January 2012
quotequote all
Hyper10 said:
IG really aren't too interested is stock specifics other than how it might affect their risk. If it goes up 36%, the risk for them is it might go down also, hence the call as if they offer a stop loss, they need to hedge that risk.
If you're interested in micro-cap stocks or low volume, IG is probably not really suitable for you.
Thanks, that makes sense. It could well go down, in fact I think it almost certainly will, but not as quickly as it went up.

It is mainly the micro-cap and low volume stuff I like and I'm just discovering that maybe IG isn't the best for me, but I'm not really sure what is.

chris7676 said:
Interesting. Not had that situation before.
And as far as I know they have the biggest selection of companies, including the smaller ones, out of all spreadbetters - but I would be happy to be corrected.
That's what I thought as well. They have actually got loads of companies from loads of countries, and they've got plenty of other stuff as well, but it seems as if whenever I do some research and find there's a quick buck to be made, I go to IG and it's not there.

There's plenty of choice, and I know I should make the effort to learn about some of it, which I will, but in the meantime I need to do some really interesting penny shares.

I might have to start actually buying them again, I used to but I stopped when I thought the market was going to crash. I was a year early but I did well smile


zac510

5,546 posts

229 months

Tuesday 31st January 2012
quotequote all
Hyper10 said:
IG really aren't too interested is stock specifics other than how it might affect their risk. If it goes up 36%, the risk for them is it might go down also, hence the call as if they offer a stop loss, they need to hedge that risk.
If you're interested in micro-cap stocks or low volume, IG is probably not really suitable for you.
How is not moving his stop as he requests it not mitigating the risk on their part aswell as his?

It might, however, lock in the amount of profit that they would need to pay to him unless it gaps over his stop loss price.

Hyper10

432 posts

192 months

Tuesday 31st January 2012
quotequote all
[quote=zac510]

How is not moving his stop as he requests it not mitigating the risk on their part aswell as his?

They will have had to check the current availability of the stock prior to offering a position.



zac510

5,546 posts

229 months

Tuesday 31st January 2012
quotequote all
I thought they were a spread better, why do they have to worry about an actual fill?
Would they ever actually reject your stop move when you call? I understand that some brokers have a minimum stop level (from the current bid/ask).

I've never used these guys but it does seem to me like they are trying to get out of moving the stop into a profitable position.

z4chris99

12,390 posts

202 months

Tuesday 31st January 2012
quotequote all
Sometimes does it on low cap aim stocks when you have big jumps and auction.

I think it's just hard for them to pin down their prices then

Monty Zoomer

Original Poster:

1,459 posts

180 months

Thursday 2nd February 2012
quotequote all
Presumably it went to "Call to Trade" for everyone, not just me, but there were much higher risers that didn't say that, they were still ok to trade.

This morning I've been trying to buy a good one and it when I click 'buy' it says

"Sorry

This market is only available for closing deals"

which makes me wonder how anyone had one open in the first place.

Do they just let people trade on markets that could well lose, and stop you trading if they think you might win?

They really are difficult to work with.

zac510

5,546 posts

229 months

Thursday 2nd February 2012
quotequote all
If it's an expiring futures contract then you won't be able to open a new trade, only close your existing position. But then if it were a futures contract then there'd be another contract available for you to open a new position on.

chris7676

2,685 posts

243 months

Thursday 2nd February 2012
quotequote all
Monty Zoomer said:
"Sorry

This market is only available for closing deals"

which makes me wonder how anyone had one open in the first place.
Doesn't it simply mean you they are not able to "buy" them anymore for you due to illiquidity? I find it still better than the situation where you can't close your postiion , and that often happens with actual share trading (with one of the biggest brokers, hmm...).

Monty Zoomer

Original Poster:

1,459 posts

180 months

Thursday 2nd February 2012
quotequote all
It was a low volume small-cap so liquidity could well have been the problem, but surely it shouldn't matter to them, I'm only betting on it, not actually buying it.

Wouldn't a lack of motivated sellers push the price up for me?

Am I discovering the obvious? That their system is making it really hard for me to win money, but really easy to lose money if I wanted to?