Withdrawing cash from my bank?
Discussion
I need to withdraw £4K cash from my bank (HSBC) for the weekend.
I hear banks don't let you withdraw large amounts anymore without proof of what it's for.
It is for a car, I can take a print out of the eBay auction, but have no proof otherwise.
Are they likely to give it me without too much fuss?
I hear banks don't let you withdraw large amounts anymore without proof of what it's for.
It is for a car, I can take a print out of the eBay auction, but have no proof otherwise.
Are they likely to give it me without too much fuss?
It's your money.
Go in tomorrow, tell them you'll be needing it and arrange to go back and collect it later in the week.
Take your passport as proof of identity.
If your branch is sizeable then you may be able to take the cash away tomorrow. Depend on how much they have.
You may want it in denominations of £20. Many people are nervous of £50 notes because of forgeries.
Go in tomorrow, tell them you'll be needing it and arrange to go back and collect it later in the week.
Take your passport as proof of identity.
If your branch is sizeable then you may be able to take the cash away tomorrow. Depend on how much they have.
You may want it in denominations of £20. Many people are nervous of £50 notes because of forgeries.
Went in the day before to advise that I wanted £6000 of my money to buy a car.
After 15 minutes of grilling from a young female SS girl, I refused to give proof of the car I was buying and she refused to give me my money. That is HSBC. She would do a bank transfer for me, if I'd had the sellers number etc but no cash.
I did the bank transfer myself and sent a letter of complaint to customer services who defended her, I wrote again and got no further.
Their reasoning being that I could have gone out the door and been mugged.
Of course I could have got the transfer wrong, typed the incorrect number, the seller could have given the incorrect number either in error or deliberately, or just denied receiving it but that didn't occur to them.
I recently took some money in to bank. I was asked where I had got it from. Said if this is going the same route as the last time I would take it elsewhere.
Of course the real reason is that they can keep a track of your finances and HMRC can make sure you aren't paying anyone on the black market rather than legit or running a business and not paying tax.
I'm in the process of changing banks as after over 30 years of decent service from HSBC I detest going in there.
Incidentally, when I posted this scenario on here the thread ran for pages
After 15 minutes of grilling from a young female SS girl, I refused to give proof of the car I was buying and she refused to give me my money. That is HSBC. She would do a bank transfer for me, if I'd had the sellers number etc but no cash.
I did the bank transfer myself and sent a letter of complaint to customer services who defended her, I wrote again and got no further.
Their reasoning being that I could have gone out the door and been mugged.
Of course I could have got the transfer wrong, typed the incorrect number, the seller could have given the incorrect number either in error or deliberately, or just denied receiving it but that didn't occur to them.
I recently took some money in to bank. I was asked where I had got it from. Said if this is going the same route as the last time I would take it elsewhere.
Of course the real reason is that they can keep a track of your finances and HMRC can make sure you aren't paying anyone on the black market rather than legit or running a business and not paying tax.
I'm in the process of changing banks as after over 30 years of decent service from HSBC I detest going in there.
Incidentally, when I posted this scenario on here the thread ran for pages
I sent £19k out of my HSBC acxcount today. They binned that sharpish, due to the £10k limit, so I split it into two 9.5's & got a breathless call from the fraud department five minutes later. Fair enough, I suppose if someone had got in to my account, that would have counted as a pretty bad day.
Skyedriver said:
Went in the day before to advise that I wanted £6000 of my money to buy a car.
After 15 minutes of grilling from a young female SS girl, I refused to give proof of the car I was buying and she refused to give me my money. That is HSBC. She would do a bank transfer for me, if I'd had the sellers number etc but no cash.
I did the bank transfer myself and sent a letter of complaint to customer services who defended her, I wrote again and got no further.
Their reasoning being that I could have gone out the door and been mugged.
Of course I could have got the transfer wrong, typed the incorrect number, the seller could have given the incorrect number either in error or deliberately, or just denied receiving it but that didn't occur to them.
I recently took some money in to bank. I was asked where I had got it from. Said if this is going the same route as the last time I would take it elsewhere.
Of course the real reason is that they can keep a track of your finances and HMRC can make sure you aren't paying anyone on the black market rather than legit or running a business and not paying tax.
I'm in the process of changing banks as after over 30 years of decent service from HSBC I detest going in there.
Incidentally, when I posted this scenario on here the thread ran for pages
I agree with you. I like cash, and the above sounds like the start of a VERY slippery slope. Not good.After 15 minutes of grilling from a young female SS girl, I refused to give proof of the car I was buying and she refused to give me my money. That is HSBC. She would do a bank transfer for me, if I'd had the sellers number etc but no cash.
I did the bank transfer myself and sent a letter of complaint to customer services who defended her, I wrote again and got no further.
Their reasoning being that I could have gone out the door and been mugged.
Of course I could have got the transfer wrong, typed the incorrect number, the seller could have given the incorrect number either in error or deliberately, or just denied receiving it but that didn't occur to them.
I recently took some money in to bank. I was asked where I had got it from. Said if this is going the same route as the last time I would take it elsewhere.
Of course the real reason is that they can keep a track of your finances and HMRC can make sure you aren't paying anyone on the black market rather than legit or running a business and not paying tax.
I'm in the process of changing banks as after over 30 years of decent service from HSBC I detest going in there.
Incidentally, when I posted this scenario on here the thread ran for pages
Cheers, I'm just worried because I paid in £7K today (yes I should have kept some back, but didn't know I would buy another car so soon!)
I had to have a meeting, explain where it came from, show proof of where it came from, the buyers details the lot!
If they are like this putting money in, what are they going to be like taking money out!
Should I be able to order my money over the phone, or do I need to do it in person?
I had to have a meeting, explain where it came from, show proof of where it came from, the buyers details the lot!
If they are like this putting money in, what are they going to be like taking money out!
Should I be able to order my money over the phone, or do I need to do it in person?
I dislike HSBC too. Should have left them years ago.
I sold my car to a dealer in cash several years ago). I met the dealer in Portsmouth with my car (price already agreed) as I live on the Isle of Wight.
I had £11k in cash and went to HSBC with the dealer. I wanted the cashier to check the money (for forgeries etc.) and put into my account. I was asked to leave the premises, with no explanation other than I could not deal in cars within the branch.... (WTF??) Eventually got the money 'checked' in Natwest and then paid in through one of the automated systems in HSBC.
Not being used to dealing with so much cash, I was slightly nervous and HSBC really pissed me off that day. Unhelpful, rude, uncooperative, no concern, no customer focus.......
I sold my car to a dealer in cash several years ago). I met the dealer in Portsmouth with my car (price already agreed) as I live on the Isle of Wight.
I had £11k in cash and went to HSBC with the dealer. I wanted the cashier to check the money (for forgeries etc.) and put into my account. I was asked to leave the premises, with no explanation other than I could not deal in cars within the branch.... (WTF??) Eventually got the money 'checked' in Natwest and then paid in through one of the automated systems in HSBC.
Not being used to dealing with so much cash, I was slightly nervous and HSBC really pissed me off that day. Unhelpful, rude, uncooperative, no concern, no customer focus.......
R1 Indy said:
I need to withdraw £4K cash from my bank (HSBC) for the weekend.
I hear banks don't let you withdraw large amounts anymore without proof of what it's for.
It is for a car, I can take a print out of the eBay auction, but have no proof otherwise.
Are they likely to give it me without too much fuss?
You will be fine. I would call ahead to ensure they have it ready to stop you having to wait half an hour.I hear banks don't let you withdraw large amounts anymore without proof of what it's for.
It is for a car, I can take a print out of the eBay auction, but have no proof otherwise.
Are they likely to give it me without too much fuss?
I had a similar issue with Halifax recently - had some money in there for a couple of years, interest rate dropped from 2.8 to 1.8, then got a notice recently it was dropping to 0.2% so I figured I'd move some (electronically, no cash involved) to an account elsewhere that gives 1.75% for now at least. So I signed in, set up a new recipient, went through the phone verification (their system phones you and asks you to type in the code on screen) and did a test transfer of £1 to make sure I'd got the other account details correct. Once I'd seen that go through I made a bigger transfer which was marked for review, when I tried to check 3 hours later my online details had been suspended and I had to call them.
I called them, got put through to the fraud department and spent 25 minutes on the phone trying to persuade them that I am me, based on them asking me questions from my credit report. This included questions about my credit card limit (I don't know, off the top of my head, and it's not a Halifax card), my mobile phone (only have PAYG) and various other things. Upshot was that I didn't pass the test and I had to visit the branch with ID. 25 minutes, and would have been longer if my phone hadn't run out of credit and dropped the call.
So the next day I visited the branch. My passport is out of date, but I haven't renewed it as I don't leave the country. My driving license is the original green paper one issued when I passed my test, so it doesn't have my photo on it. I took those, all my Halifax paperwork for the account in question, a DVLA reminder, a credit card statement, explained the situation and in fairness the person in the branch accepted my ID pretty quickly - I haven't changed that much from my passport photo, and every other item has the same details on it. He then phoned the same department and spent thirty minutes persuading them to release the account - even though he started off saying he was satisfied I'd proved my identity, and that the details I'd presented would be sufficient to open an account - which was my point really - they do id checks and anti money-laundering checks when I start banking there, and as nothing has changed in the meantime, they should still hold. After some more questioning (what do you want the money for?) and a lot of time on hold, they finally agreed to grant me access to my money.
I know they have a responsibility to look after my cash, but if I visit branch and convince someone there that my ID is correct, that should be enough, and I shouldn't have to be justifying what I do to someone who is only ever on the end of a phone line and cannot check anything for themselves. Worries me a little now that I have some money in places like the Coventry BS, who don't have a local branch.
I called them, got put through to the fraud department and spent 25 minutes on the phone trying to persuade them that I am me, based on them asking me questions from my credit report. This included questions about my credit card limit (I don't know, off the top of my head, and it's not a Halifax card), my mobile phone (only have PAYG) and various other things. Upshot was that I didn't pass the test and I had to visit the branch with ID. 25 minutes, and would have been longer if my phone hadn't run out of credit and dropped the call.
So the next day I visited the branch. My passport is out of date, but I haven't renewed it as I don't leave the country. My driving license is the original green paper one issued when I passed my test, so it doesn't have my photo on it. I took those, all my Halifax paperwork for the account in question, a DVLA reminder, a credit card statement, explained the situation and in fairness the person in the branch accepted my ID pretty quickly - I haven't changed that much from my passport photo, and every other item has the same details on it. He then phoned the same department and spent thirty minutes persuading them to release the account - even though he started off saying he was satisfied I'd proved my identity, and that the details I'd presented would be sufficient to open an account - which was my point really - they do id checks and anti money-laundering checks when I start banking there, and as nothing has changed in the meantime, they should still hold. After some more questioning (what do you want the money for?) and a lot of time on hold, they finally agreed to grant me access to my money.
I know they have a responsibility to look after my cash, but if I visit branch and convince someone there that my ID is correct, that should be enough, and I shouldn't have to be justifying what I do to someone who is only ever on the end of a phone line and cannot check anything for themselves. Worries me a little now that I have some money in places like the Coventry BS, who don't have a local branch.
nyt said:
Many people are nervous of £50 notes because of forgeries.
I used to think the same, but recently sold a car and the buyer paid in £50 notes, I took them into my local bank to get them checked out, the cashier looked rather puzzled, she explained that £50 notes are the least forged note going, ( she had only ever seen a couple ),reason being is that a lot of places won't accept them, so that makes them harder to get rid of.Simples!
I moved from NatWest because of this - I phoned in advance and took my passport and driving license. After half an hour of questioning and a number of stupid reasons given I lost my rag. It didn't go down well.
I believe legally they have to ask if you are paying in or taking out more than £10k. Some seem to like to go lower.
I believe legally they have to ask if you are paying in or taking out more than £10k. Some seem to like to go lower.
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