Pension company website down for almost two weeks
Pension company website down for almost two weeks
Author
Discussion

55palfers

Original Poster:

6,384 posts

194 months

Monday 16th March 2015
quotequote all
The company that handles the funds in one of my pots' website has been down for two weeks.

I've emailed their IT bods but nothing really concrete by way of a date to have it back up.

Does it take that long to fix a website or is there a more sinister work afoot bearing in mind the impending April pension freedoms?

Ginge R

4,761 posts

249 months

Monday 16th March 2015
quotequote all
Who is it?

55palfers

Original Poster:

6,384 posts

194 months

Monday 16th March 2015
quotequote all
JLT Group

Ginge R

4,761 posts

249 months

Monday 16th March 2015
quotequote all
I wouldn't worry unduly with an organisation of that standing. If you are unable to effect any transaction for pension 'freedom', then if there is a loss related to the price on the day that you decide to sell, then submit a complaint to recover the loss.