Tonight I'm a bit irked.
Tonight I'm a bit irked.
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Discussion

bingybongy

Original Poster:

4,149 posts

176 months

Tuesday 12th January 2016
quotequote all
This evening my self assessment has dropped on the doormat.
My accountants of 25 years, who have recently been taken over by a much bigger outfit, have informed me that I'm due a sub 1K refund.
The letter informs me they have given their bank details to HMCR and will pay me the balance after deducting their fees.
Is this normal practice?
If it is fair enough but it doesn't seem right to me.
Over to you.

Revisitph

983 posts

217 months

Wednesday 13th January 2016
quotequote all
Our accountants send us an invoice with the calculations for us to look at and query/sign so that they can submit to HMRC. I settle invoice by BACS there and then and send our response within a few days. Sadly I've always got tax to pay on account and my wife's rebates have always been smaller than her accountancy fees so they couldn't use that system.

Perhaps it is normal practice - in my limited experience solicitors pay the estate agency fees and their fees from the proceeds of the sale of one's house prior to passing on the residuum to you from their client account, but presumably one has signed a contract to that effect. When your accountancy firm was taken over/merged with the larger one were you sent new terms and conditions? I suppose that the advantage for you is that you don't have to pay them up front, only indirectly once they get your rebate back from HMRC.

The accountants on the forum will be able to give it from the horses' mouth.

caziques

2,847 posts

198 months

Wednesday 13th January 2016
quotequote all
Been there, done that - accountant now doing 2 years for embezzlement.

It's your money, instruct the accountants to send the money to you - and then you can pay them - and only pay them if you believe the charges are fair and reasonable.

don4l

10,058 posts

206 months

Wednesday 13th January 2016
quotequote all
bingybongy said:
This evening my self assessment has dropped on the doormat.
My accountants of 25 years, who have recently been taken over by a much bigger outfit, have informed me that I'm due a sub 1K refund.
The letter informs me they have given their bank details to HMCR and will pay me the balance after deducting their fees.
Is this normal practice?
If it is fair enough but it doesn't seem right to me.
Over to you.
It doesn't seem right to me either.

My accountant charges me an annual fee for his services. I've had a couple of refunds over the years, and they have always come directly to me.

I'd be looking for a new accountant.


hornetrider

63,161 posts

235 months

Wednesday 13th January 2016
quotequote all
Doesn't sound right to me at all.

Sarnie

8,373 posts

239 months

Wednesday 13th January 2016
quotequote all
Sounds like handling client money to me?

bingybongy

Original Poster:

4,149 posts

176 months

Wednesday 13th January 2016
quotequote all
Interesting replies, thanks.

Their fees for completing my self assessment are what I would call reasonable so I have no issues with that and the company over the years have always treated me very well. Since their amalgamation with the new mob things seem a bit different, I've decided to ring this morning and ask why they are doing it like this.

Eric Mc

125,748 posts

295 months

Wednesday 13th January 2016
quotequote all
Having an accountant deduct his fees from tax refunds is something that accountants have done for years and is perfectly legitimate.

HOWEVER, before such a methodology is put in place, the accountant must have the following permissions IN WRITING -

authority from the client to allow tax refunds to be paid to the accountant rather than himself. This authority is given by the TAXPAYER to HMRC, not to the accountant.

authority from the client that the accountant can deduct his fees from such refunds before he pays the balance to the client. This is a separate arrangement between the client and the accountant and should also be in writing

Based on what the OP said in his original post, it sounds like the accountant has done this without the required approvals from the client or he obtained the approvals from the client but didn't explain to the client properly what was actually being authorised.

bingybongy

Original Poster:

4,149 posts

176 months

Wednesday 13th January 2016
quotequote all
Thanks Eric.
That seems fair enough then. I may well have agreed years ago and don't remember.

Eric Mc

125,748 posts

295 months

Wednesday 13th January 2016
quotequote all
bingybongy said:
Thanks Eric.
That seems fair enough then. I may well have agreed years ago and don't remember.
Ask to see the paperwork.

bingybongy

Original Poster:

4,149 posts

176 months

Wednesday 13th January 2016
quotequote all
Will do. Cheers.

Ken Figenus

6,011 posts

147 months

Wednesday 13th January 2016
quotequote all
That would be a dealbreaker for me and I think its quite outrageous.

Eric Mc

125,748 posts

295 months

Wednesday 13th January 2016
quotequote all
Ken Figenus said:
That would be a dealbreaker for me and I think its quite outrageous.
Not if it was agreed between the accountant and the client.

I don't do, I hasten to ad. I much prefer to keep clients' money well away from mine.

Ken Figenus

6,011 posts

147 months

Wednesday 13th January 2016
quotequote all
Eric Mc said:
Not if it was agreed between the accountant and the client.

I don't do, I hasten to ad. I much prefer to keep clients' money well away from mine.
Has the OP been battered by forms Eric and didn't catch this one maybe?!

Eric Mc

125,748 posts

295 months

Wednesday 13th January 2016
quotequote all
That is a distinct possibility. I know an awful lot of my clients would sign ANYTHING slid in front of their nose. They need careful watching.

Ozzie Osmond

21,189 posts

276 months

Wednesday 13th January 2016
quotequote all
^^ That's my bet. It will be in their unread Ts and Cs of business - otherwise known as 6 pages of waffle with a couple of cheeky sentences buried somewhere out of sight!

I had an email from Paypal recently about changes to their "customer agreement". Mind-boggling it was!

bingybongy

Original Poster:

4,149 posts

176 months

Wednesday 13th January 2016
quotequote all
I've signed nothing from the accountants for years.
I do have to stress we are only talking a couple of hundred pounds.
I will enquire tomorrow and report back.