0 Credit History with Experian?
0 Credit History with Experian?
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Discussion

DeanR32

Original Poster:

1,840 posts

213 months

Tuesday 13th February 2018
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Afternoon PH

I’ve just tried to get a small loan with Sainsbury’s, which I got rejected for, and I can’t understand why.

They didn’t give a reason why but said I can pay £2 to find out why with Experian (I think). I already have a Noddle account (Call Credit) and that puts me up there as having an excellent score, but when I signed up for the Experian account, they say I have a “limited credit history”.

I’ve got what seem to be all the favoured attributes for credit (mortgage, bills, credit card, overdraft, mobile contracts etc) and have done for the last 12 years at the same address.

The only thing I can think would work against me is I’ve just moved house (renting my property out and renting another property) but I still have a mortgage and bills at my previous address. Do I have to change everything over to this rented address to get a credit rating? I’d pnly been there 2 weeks when I got rejected.

How long till I get a sensible credit rating with Experian? I want to buy a classic car very soon!

Any advice much appreciated

Mojooo

13,291 posts

210 months

Tuesday 13th February 2018
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Read the Moneysavingexpert website on credit ratings

A 'rating' is just something the credit reference agency gives you and is made up as a marketing tool

each company/lender will look at the actual data and give you their own score - so it may be that the lender was unhappy that you had provided an address where you don't have links to.

you should also double check the info they hold is accurate if you havent'

Sarnie

8,373 posts

239 months

Tuesday 13th February 2018
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DeanR32 said:
Afternoon PH

I’ve just tried to get a small loan with Sainsbury’s, which I got rejected for, and I can’t understand why.

They didn’t give a reason why but said I can pay £2 to find out why with Experian (I think). I already have a Noddle account (Call Credit) and that puts me up there as having an excellent score, but when I signed up for the Experian account, they say I have a “limited credit history”.

I’ve got what seem to be all the favoured attributes for credit (mortgage, bills, credit card, overdraft, mobile contracts etc) and have done for the last 12 years at the same address.

The only thing I can think would work against me is I’ve just moved house (renting my property out and renting another property) but I still have a mortgage and bills at my previous address. Do I have to change everything over to this rented address to get a credit rating? I’d pnly been there 2 weeks when I got rejected.

How long till I get a sensible credit rating with Experian? I want to buy a classic car very soon!

Any advice much appreciated
Did you put your new address as the current address? If so then if all your credit is still listed at the previous address, it will return no credit history for you...............if you haven't already, you should update all your info to the new address............with regards to an unsecured loan, you will be less desirable now you are renting and not a residential owner occupier..............

sas62

5,929 posts

108 months

Tuesday 13th February 2018
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Also make sure you're on the electoral roll at the new address.

DeanR32

Original Poster:

1,840 posts

213 months

Friday 16th February 2018
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Thanks for your replies

A little update on this situation.

It turns out Experian (or their computers) had input my address incorrectly, so if anyone searched for my history, they weren’t able to find it.

I sorted this out with Experian who manually input my address and it came up with everything about me, and my score (although I know, as stated in a comment above) came out at 999.

The problem I’m having now is that I applied twice for a loan. The first was with my bank (Santander) who my mum opened a savings account with for me in the 80’s, who did a search, only to tell me that the rate offered was 9.9% instead of 3.4, so I passed it up, but it still counted as a search, and now this Sainsbury’s rejection.

Experian have emailed Sainsburys to ask permission to delete the search from them, but that takes anything up to 28 days to come back, so I’m stuck with a months wait before I dare apply with someone else.

What a farce!

Sarnie

8,373 posts

239 months

Friday 16th February 2018
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Glad it's sorted!

Not sure why Sainsbury's would delete their search though?

If they did we'd all be emailing providers and asking them to delete stuff we didn't like on there........

R8Steve

4,150 posts

205 months

Friday 16th February 2018
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Sarnie said:
Not sure why Sainsbury's would delete their search though?

If they did we'd all be emailing providers and asking them to delete stuff we didn't like on there........
It was declined based on inaccurate data received from Experian, i would think they will remove the search.

On the note of being accepted on a 'rate for risk' basis by Santander, i'm surprised given a 999 credit score this is the case.

cuprabob

19,685 posts

244 months

Friday 16th February 2018
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R8Steve said:
It was declined based on inaccurate data received from Experian, i would think they will remove the search.

On the note of being accepted on a 'rate for risk' basis by Santander, i'm surprised given a 999 credit score this is the case.
Maybe their decision was based on the previous incorrect information too.

Brads67

3,199 posts

128 months

Friday 16th February 2018
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Experian are s.

A total law unto themselves . They base ratings on everything apart from your actual income, then ask you to pay monthly to manage it yourself.

Dicks.

eybic

9,212 posts

204 months

Friday 16th February 2018
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For future reference, you don't need to pay for your credit report, sign up with Noddle & Clearscore, that covers both equifax and callcredit so should give you a good indication as to what the problem is. Can you not get a refund as incorrect info was the reason you needed to sign up?

Jobbo

13,848 posts

294 months

Friday 16th February 2018
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eybic said:
For future reference, you don't need to pay for your credit report, sign up with Noddle & Clearscore, that covers both equifax and callcredit so should give you a good indication as to what the problem is. Can you not get a refund as incorrect info was the reason you needed to sign up?
Moneysavingexpert have a similar deal with Experian now called Credit Club so you can cover all three agencies for free.

DeanR32

Original Poster:

1,840 posts

213 months

Friday 16th February 2018
quotequote all
Cheers for your interest guys

The problem was the two numbers in my address. It’s a flat (which has its own number) which is positioned at 478 along the street. It was the 478 that screwed things up, and it was Experian’s fault. I’m hoping to get it wiped on this basis, and it’s Experian who have requested it be deleted as they’re aware it was their fault.

It’s not a loan I need, but a car(s) I really wanted. I’d apply somewhere else if the reason for the rejection was officially stated by Experian, but they can’t or won’t do this.

Technically, the information I gave them (especially as it married up to everything Experian would have confirmed) wasn’t incorrect at the time I applied. And at the time, i was paying all bills associated with my last address (and still pay most of them).

DeanR32

Original Poster:

1,840 posts

213 months

Friday 16th February 2018
quotequote all
I do have a Noddle account, which shows an excellent score again, and Sainsbury’s reckon they use Call Credit too. I guess they checked the Experian score first.

PugwasHDJ80

7,680 posts

251 months

Friday 16th February 2018
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Brads67 said:
Experian are s.

A total law unto themselves . They base ratings on everything apart from your actual income, then ask you to pay monthly to manage it yourself.

Dicks.
Indeed- my wife recently had a letter from experian detialing how much of her personal information they let someone steal from their servers.

Normally i'm not that fussed, but Experian holds EVERYTHING about her- credit card information, bank details, addresses, pervious addresses, phone numbers, emails, pretty much everything.

I was surprised that it hadn't reached the news to be honest!