Talk to me about Starling Bank...
Talk to me about Starling Bank...
Author
Discussion

Tyre Smoke

Original Poster:

23,018 posts

285 months

Wednesday 26th June 2019
quotequote all
I want a no hassle, low cost bank account to put holiday and slush fund money into. With Starling I can pay in over the PO counter which is good for me, but what's the deal with using it overseas?

ta-kro

104 posts

237 months

Wednesday 26th June 2019
quotequote all
I started an account for the sole purpose of using it on holiday. No fees and good rates for using it at ATMs , only whatever the ATM charges but there are some that don't charge for withdrawing cash. You can use it to pay as well and MasterCard is widely accepted. One disadvantage is you don't get the Section 75 protection which applies to most credit cards. Usual app features but I don't really use them.

AJB88

15,195 posts

195 months

Wednesday 26th June 2019
quotequote all
I use Metro Bank for EU use been using them for about 4 years. I have just signed upto N26 as well to test that out.

Metro has been good though as they have 2 branches in my town and offer Google Pay. I'm a Barclays Premier customer but my local branch closed down, Barclays also don't offer Google Pay.

ninepoint2

3,935 posts

184 months

Wednesday 26th June 2019
quotequote all
We also use them as a no fee abroad card when we go away. They also pay interest, and the App is super easy to use. I do wonder how long they will keep this model though.

recordman

436 posts

149 months

Thursday 27th June 2019
quotequote all
All good as far as I'm concerned. I use it for small and not so small purchases abroad, good ROE and no commission.

Only slight glitch I had was when I wanted to draw €300 from an ATM in Spain. I aborted the transaction because I didn't accept the charge the ATM owner was going to make and my Starling a/c was debited. It took 8 days for the funds to be released back on to my a/c. Not a major problem for me, but could have been a nuisance for someone on a short trip as Starling's daily cash withdrawal limit is £300 and therefore I couldn't use my card to try another ATM until the next day. For someone solely carrying a Starling card with say only £300 on it, they wouldn't have been able to use the card at all for 8 days.

RC1807

13,517 posts

192 months

Thursday 27th June 2019
quotequote all
AJB88 said:
I use Metro Bank for EU use been using them for about 4 years. I have just signed upto N26 as well to test that out.

Metro has been good though as they have 2 branches in my town and offer Google Pay. I'm a Barclays Premier customer but my local branch closed down, Barclays also don't offer Google Pay.
Just as an aside, I was looking at N26 for additional banking needs. They've come under scrutiny in Germany for potential fraudulent payments and customers' complaints for them being difficult to contact or resolve problems.

Tyre Smoke

Original Poster:

23,018 posts

285 months

Thursday 27th June 2019
quotequote all
Starling all set up. Really quick and easy.

See how it goes. Just waiting for the card to arrive now.

paulrockliffe

16,396 posts

251 months

Thursday 27th June 2019
quotequote all
Starling are great, a breath of fresh air.

Not related to the OPs question, but if not a new bank, I can highly recommend Natwest, they seem to be as close to getting their heads around 21st Century Banking as anyone.

Earlier this week I logged into my App and they told me I had 5 days to update it for new cools stuff, so I did. In the app I was able to increase my credit limit on my card, which was neat. But I can now go into my credit card transactions and any purchases between £300 and £3000 can be pulled out of the planned payment schedule and put on a payment plan over a period up to two years. So if you make a one-off or unusual purchase that would be better put on credit for cash-flow reasons, you can move it to a pseudo credit approach, where they give you the cost upfront and sort the payments via your existing setup. The costs look fairly cheap, but they're in pounds rather than percent, I just know they're lower than if you just stopped paying off the card in full each month until you can afford to. You can end the credit early too.

Anyway, I thought that was a really clever use of the platform and a really useful service if you need to smooth cashflow on large purchases.

Tyre Smoke

Original Poster:

23,018 posts

285 months

Thursday 27th June 2019
quotequote all
Natwest!

Wouldn't urinate on them if they were on fire.

Very nearly took my business with them during the financial crisis of 2008. Called in their OD and loan overnight.

jonspectre

65 posts

97 months

Friday 28th June 2019
quotequote all
I moved all my day-to-day personal banking to Starling earlier this month.

For a basic 'full service' current I genuinely can't see the benefit of the 'big banks' these days. The app is great; instant notifications; I can see payments the working day before they come out (or, in the case of salaries, in!). FSCS protected to the usual limit and they pay a (minuscule) amount of interest; I can pay cash in over the counter at my village Post Office if I ever need to.

I even like the cards!

Can't fault them so far.

Celtic Dragon

3,322 posts

259 months

Tuesday 2nd July 2019
quotequote all
Another Starling customer here, for the very reason as the OP.

So far, I have never had a problem with them, and I've been more than happy. easy to transfer money to from my main bank account, and as others have said, instant notification when I receive or spend money.

The only downside is I won't use the card online as they don't currently support 3d Secure, but after talking to a colleague, they will be implementing it when 3DS 2 comes along. For total openess, Starling are a customer of the company I work for.

Another colleague uses them as an everyday bank.

ThorB

6,597 posts

203 months

Tuesday 2nd July 2019
quotequote all
I opened an account yesterday as we're off on a big multi country trip in August. Good to hear the positive reviews. Hopefully all will go well.

Ken Figenus

6,009 posts

141 months

Tuesday 2nd July 2019
quotequote all
Considering switching to them too as a small business account as the high street bank has just put its prices up. Infuriatingly it is also the one that never takes its statements quite to the end of the month!

I always siphon off money to a savings acct to prepare to pay quarterly VAT - does this current account also come with a savings account?

Also am I right in that you dont have the same protections against retailers as you do using a std high st banks' Visa Debit card?

Any gotchas like big costs for Xero feeds etc?

All good in general - can you talk to someone of there is a problem rather than use Twitter etc!!?

Tyre Smoke

Original Poster:

23,018 posts

285 months

Tuesday 2nd July 2019
quotequote all
Can't comment on their business account, but there are home and abroad phone numbers on their debit card.

Don't think there is any option to link to Xero or Quickbooks. You would have to upload a statement as CSV I expect.

No idea about a savings account.

Ken Figenus

6,009 posts

141 months

Tuesday 2nd July 2019
quotequote all
Tyre Smoke said:
Can't comment on their business account, but there are home and abroad phone numbers on their debit card.

Don't think there is any option to link to Xero or Quickbooks. You would have to upload a statement as CSV I expect.

No idea about a savings account.
They do Xero and they do a 'pot' that you can assign funds to it seems, rather than a separate account. Probably makes more sense and easier as money coming back from savings will never then look like income...as I currently have to manually tell Xero its not profit!

sgtBerbatov

2,597 posts

105 months

Wednesday 3rd July 2019
quotequote all
Signed up to them last year when I went to America on honeymoon and it was fantastic. Easy to just transfer and it's in there straight away. Fees are good, better than going to the Bereau de rip off. Have used it in Prague too and the wife's going to use it in Greece next week.

They also have a Euro bank account which you can get hold of, think they will charge 0.4% comission on it in a few months but right now you just get the normal bank exchange rate. Which is handy for us in a post-Brexit scenario.

recordman

436 posts

149 months

Wednesday 3rd July 2019
quotequote all
sgtBerbatov said:
They also have a Euro bank account which you can get hold of, think they will charge 0.4% comission on it in a few months but right now you just get the normal bank exchange rate. Which is handy for us in a post-Brexit scenario.
I opened a EUR account with them a couple of months ago and transferred some £s into it. I then planned on using the EUR to draw cash and/or buy goods in Europe. This isn't possible, the EUR a/c isn't linked to their cards and cash withdrawals and purchases will only be debited to the GBP a/c.

The only use for the EUR a/c that I could establish is that it provides the facility to remit EUR to another EUR bank a/c. If I need to do that, I use Transferwise. I suppose one could buy EUR when the GBP is strong and hold the EUR until the rate moves and then transfer them back into GBP and make a profit.



Tyre Smoke

Original Poster:

23,018 posts

285 months

Wednesday 3rd July 2019
quotequote all
You'd have to have s lot of cash tied up to make it worthwhile though.

Anyway, so far, so good. It's doing exactly what I need it to. In fact, I'm depositing/transferring
cash and using it as cash. My number 1 account is just dealing with DD and boring stuff. I've actually stopped carrying significant cash (used to always have £30-50) now only carry a tenner in change at the most for car parks, etc.

bitchstewie

64,412 posts

234 months

Sunday 7th July 2019
quotequote all
I keep debating getting an account with the likes of Starling or Monzo but I'm still struggling to see the day to day benefits.

I use Apple Pay and I use a debit card with my current bank. I don't travel masses and in the nicest possible way I don't have to keep a close track of my spending to avoid getting into difficult.

I suspect there may be a bit of FOMO which is embarrassing but perhaps true smile

What am I missing?

Tyre Smoke

Original Poster:

23,018 posts

285 months

Sunday 7th July 2019
quotequote all
Nothing particularly.

For me, it's a place to put spare cash for use abroad or at home. It has no DD or Standing Orders coming out, my main account has that. This is just my 'cash' account, instead of a pocket full of notes. It too works with Google/Apple Pay.