WREN - Cant have 60 months to repay any more..
Discussion
Need a bit of advice or just a sense check really please.
Had a kitchen fitted by Wren a year ago and we took up their 0% for a year offer, with the intention of paying off the balance a day before the 0% offer ended.
Original sum was around £19k.
We paid a £4k deposit, leaving £15k to pay. Fast forward a year and we only have the hall and carpet to get in one bedroom to finish the whole house (been a 2 year slog) so we decided to pay £10k off the balance and then finance the remaining £5k (+interest) over 5 years so that we have some up front cash now just to finish the house.
My other half paid the £10k this morning and was told “you can’t have it over 5 years now, it’s going to be £320 for 24 months.
This rather defeats the object of leaving the £5k with them as £320 a month is a little harder to ‘ignore’ each month.
I know it would have been cheaper just to give them the £15k and having the remaining over 5 years is pretty much the most expensive way of doing things but the £5k cash seems more useful in a lump, now, for contractors and the like.
I won’t be able to get to the terms and conditions of the original agreement until I get home tonight but does this seem normal, can I demand we have the full 60 months?
Finance is with Barclays I think.
Had a kitchen fitted by Wren a year ago and we took up their 0% for a year offer, with the intention of paying off the balance a day before the 0% offer ended.
Original sum was around £19k.
We paid a £4k deposit, leaving £15k to pay. Fast forward a year and we only have the hall and carpet to get in one bedroom to finish the whole house (been a 2 year slog) so we decided to pay £10k off the balance and then finance the remaining £5k (+interest) over 5 years so that we have some up front cash now just to finish the house.
My other half paid the £10k this morning and was told “you can’t have it over 5 years now, it’s going to be £320 for 24 months.
This rather defeats the object of leaving the £5k with them as £320 a month is a little harder to ‘ignore’ each month.
I know it would have been cheaper just to give them the £15k and having the remaining over 5 years is pretty much the most expensive way of doing things but the £5k cash seems more useful in a lump, now, for contractors and the like.
I won’t be able to get to the terms and conditions of the original agreement until I get home tonight but does this seem normal, can I demand we have the full 60 months?
Finance is with Barclays I think.
PixelpeepS3 said:
Need a bit of advice or just a sense check really please.
Had a kitchen fitted by Wren a year ago and we took up their 0% for a year offer, with the intention of paying off the balance a day before the 0% offer ended.
Original sum was around £19k.
We paid a £4k deposit, leaving £15k to pay. Fast forward a year and we only have the hall and carpet to get in one bedroom to finish the whole house (been a 2 year slog) so we decided to pay £10k off the balance and then finance the remaining £5k (+interest) over 5 years so that we have some up front cash now just to finish the house.
My other half paid the £10k this morning and was told “you can’t have it over 5 years now, it’s going to be £320 for 24 months.
This rather defeats the object of leaving the £5k with them as £320 a month is a little harder to ‘ignore’ each month.
I know it would have been cheaper just to give them the £15k and having the remaining over 5 years is pretty much the most expensive way of doing things but the £5k cash seems more useful in a lump, now, for contractors and the like.
I won’t be able to get to the terms and conditions of the original agreement until I get home tonight but does this seem normal, can I demand we have the full 60 months?
Finance is with Barclays I think.
You'd need to read the agreement but it's not altogether surprising. I would think there is a clause that says, "You're borrowing £19k for X years capital and interest, year 1 of which is 0% after which you pay 10%. If you pay down the loan we reserve the right to restructure the deal".Had a kitchen fitted by Wren a year ago and we took up their 0% for a year offer, with the intention of paying off the balance a day before the 0% offer ended.
Original sum was around £19k.
We paid a £4k deposit, leaving £15k to pay. Fast forward a year and we only have the hall and carpet to get in one bedroom to finish the whole house (been a 2 year slog) so we decided to pay £10k off the balance and then finance the remaining £5k (+interest) over 5 years so that we have some up front cash now just to finish the house.
My other half paid the £10k this morning and was told “you can’t have it over 5 years now, it’s going to be £320 for 24 months.
This rather defeats the object of leaving the £5k with them as £320 a month is a little harder to ‘ignore’ each month.
I know it would have been cheaper just to give them the £15k and having the remaining over 5 years is pretty much the most expensive way of doing things but the £5k cash seems more useful in a lump, now, for contractors and the like.
I won’t be able to get to the terms and conditions of the original agreement until I get home tonight but does this seem normal, can I demand we have the full 60 months?
Finance is with Barclays I think.
FWIW said:
Ask the Financial Ombudsman?
How is your Wren Kitchen? Mine is a complete pile of s
te.
Fitters were a bit sketchy but workmanship was fine. They had to do a fair amount of extra stuff as we had a large island with sink, washing machine and dishwasher in s the floor had to be 'modified' for the waste, cooker hood in the middle of the kitchen, venting out a roof tile etc but managed to do a pretty decent job.How is your Wren Kitchen? Mine is a complete pile of s
te.only potential issue i can see is the door / drawer edge strips maybe starting to flake, we went for the handle-less gloss white stuff. Be an interesting warranty call in another year maybe.
sorry to hear yours isn't great ,what happened?
On the Wren finance site - https://www.wrenkitchens.com/finance - it says:
"There are no arrangement fees and no hidden costs with our interest free credit option. You can make overpayments or pay off your agreement early at no additional cost."
This suggests it can be done but I cannot find the full T&C on their site.
"There are no arrangement fees and no hidden costs with our interest free credit option. You can make overpayments or pay off your agreement early at no additional cost."
This suggests it can be done but I cannot find the full T&C on their site.
KTF said:
On the Wren finance site - https://www.wrenkitchens.com/finance - it says:
"There are no arrangement fees and no hidden costs with our interest free credit option. You can make overpayments or pay off your agreement early at no additional cost."
This suggests it can be done but I cannot find the full T&C on their site.
Playing devil's advocate here, it says "at no additional cost". It doesn't say they cannot restructure the deal."There are no arrangement fees and no hidden costs with our interest free credit option. You can make overpayments or pay off your agreement early at no additional cost."
This suggests it can be done but I cannot find the full T&C on their site.
So said:
Playing devil's advocate here, it says "at no additional cost". It doesn't say they cannot restructure the deal.
Agree which is why the paperwork needs to be found and checked. The original deal was 0% for 12 months but what happened after that?Its a shame that the OPs wife went ahead and made the payment as the option to not do it based on this new detail has now been lost.
Regardless I would look to pay off the balance and/or get another loan to cover it as £320 x 24 is £7680 which is pretty chunky interest for a 5k loan.
Edited by KTF on Wednesday 4th September 11:51
Edited by KTF on Wednesday 4th September 11:54
AllyM said:
whatxd said:
The real question here is how the feck a wren kitchen ended up at £19k???
How much of this was fitting/work tops?
That’s what I was thinking. Aren’t WREN generally lower end ? How much of this was fitting/work tops?
FWIW said:
Ask the Financial Ombudsman?
How is your Wren Kitchen? Mine is a complete pile of ste.
I also had a Wren kitchen and I'll never buy another. I took them to court and they settled the day before court. f~~~ers. I was as aggressive with their lawyers as they were with me. How is your Wren Kitchen? Mine is a complete pile of s
te.Mine was £16500 (their top of the range model) with Corian worktops (Added £7k) but didnt include any additional appliances apart from a discounted dishwasher.
The finish and durability is arse. I'm thankful that I didnt use their fitters (apart from the worktop - and they even damaged a cupboard when fitting).
Edited by bonerp on Thursday 5th September 10:22
Edited by bonerp on Thursday 5th September 10:24
Edited by bonerp on Thursday 5th September 10:25
PixelpeepS3 said:
Fitters were a bit sketchy but workmanship was fine. They had to do a fair amount of extra stuff as we had a large island with sink, washing machine and dishwasher in s the floor had to be 'modified' for the waste, cooker hood in the middle of the kitchen, venting out a roof tile etc but managed to do a pretty decent job.
only potential issue i can see is the door / drawer edge strips maybe starting to flake, we went for the handle-less gloss white stuff. Be an interesting warranty call in another year maybe.
sorry to hear yours isn't great ,what happened?
Wren are expert at manipulation of social media and review sites. Any negative comment on their Facebook or Twitter pages will see the comment deleted and the poster blocked. There have been 2 or 3 'Wren Nightmare' Facebook groups which Wren's lawyers have caused to be closed by threatening the admins of the group with jumped up claims of defamation etc.only potential issue i can see is the door / drawer edge strips maybe starting to flake, we went for the handle-less gloss white stuff. Be an interesting warranty call in another year maybe.
sorry to hear yours isn't great ,what happened?
Their showrooms and marketing campaigns are flashy, but that's where the good experience ends.
I have been in dispute with them for over 5 years and I'm left with a faulty, badly installed, unfinished kitchen. In that time I have seen countless changes of personnel, numerous store managers and designers.
The biggest issue which they cannot resolve after numerous frontal and panel changes is the paint on the high gloss handle less doors. I would estimate that 25% arrive with damage, paint flaking off or coming off when the protective film is removed. Many have an orange peel paint finish. Paint rubs off the edges and they chip very easily exposing the white undercoat - not ideal when the doors are dark grey!
Their customer service is the worst I have experienced and their lawyers are extremely aggressive. My experience is not isolated. I know of many people who have suffered a similar experience having been taken in by their flashy showrooms and marketing.
Gassing Station | Finance | Top of Page | What's New | My Stuff