Confirmation of Payee
Confirmation of Payee
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red_slr

Original Poster:

20,701 posts

218 months

Thursday 5th March 2020
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Just had an email from my bank saying that when I make any online payments the payee name will now be checked.

Sounds like a right PITA especially when it comes to TA business etal. If the name does not match then payment wont be sent and the bank wont offer any advice you have to contact the payee directly.

If it almost matches then they will show you the actual name and you have to confirm its ok.

All sounds a bit cake and @rse to me!!!




The Leaper

5,694 posts

235 months

Thursday 5th March 2020
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As far as I know, all banks are moving over to this apparently more rigorous system. I have received several notices about this. I will assess whether it is a PITA when the system comes into use shortly.

The cynical side of me suggests that this is a manoeuvre by the banks to put more responsibility on the payor to ensure payment is directed to the right payee, and any slip up is the payor's fault, not the bank's, so they will be less likely to be covering misdirected payments.

R.

red_slr

Original Poster:

20,701 posts

218 months

Thursday 5th March 2020
quotequote all
Will have to see how it goes, I just hope they don't implement it on business banking as its going to take a lot of time to verify everyone and if invoices don't get paid what exactly are we meant to do!?

anonymous-user

83 months

Thursday 5th March 2020
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It seems remarkably simple and is IMO an overdue improvement. The old system has been crazy where a single keying error among 14 meaningless digits could send your money to a wrong destination when you'd easily have spotted the error with a name displayed.

You don't have to type in an exact name - it's a supporting mechanism rather than a fundamental element of the payment machinery. You type the sort code and account number of a new payee and the screen then shows the name (or possible names to choose among if more than one) associated with that account. If it looks like the wrong name you've got the opportunity to make any corrections or go away and check.

DanL

6,586 posts

294 months

Thursday 5th March 2020
quotequote all
rockin said:
It seems remarkably simple and is IMO an overdue improvement. The old system has been crazy where a single keying error among 14 meaningless digits could send your money to a wrong destination when you'd easily have spotted the error with a name displayed.

You don't have to type in an exact name - it's a supporting mechanism rather than a fundamental element of the payment machinery. You type the sort code and account number of a new payee and the screen then shows the name (or possible names to choose among if more than one) associated with that account. If it looks like the wrong name you've got the opportunity to make any corrections or go away and check.
This. It’s useful rather than annoying, and will protect the vast majority of retail customers from simple errors due to mis-keying, and possibly from scams.

eybic

9,212 posts

203 months

Thursday 5th March 2020
quotequote all
The Leaper said:
As far as I know, all banks are moving over to this apparently more rigorous system. I have received several notices about this. I will assess whether it is a PITA when the system comes into use shortly.

The cynical side of me suggests that this is a manoeuvre by the banks to put more responsibility on the payor to ensure payment is directed to the right payee, and any slip up is the payor's fault, not the bank's, so they will be less likely to be covering misdirected payments.

R.
Surely that's right though? If you make a transfer, it's your responsibility to ensure it's going to the right place, the bank just action what you ask, they aren't there to hold your hand and check everything you do.

i4got

5,929 posts

107 months

Thursday 5th March 2020
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It'll save people sending a separate £1 to make sure they have the right account.

untakenname

5,352 posts

221 months

Thursday 5th March 2020
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Don't see any issue with this and it's also baffeling when it's taken so long to happen, surely even back in the advent of digitisation of banking in the 80's it should have been possible?

I assume the confirmation of payee for a company will be the name of the business and not Linda from the accounts department of the firm.


DanL

6,586 posts

294 months

Thursday 5th March 2020
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The Leaper said:
The cynical side of me suggests that this is a manoeuvre by the banks to put more responsibility on the payor to ensure payment is directed to the right payee, and any slip up is the payor's fault, not the bank's, so they will be less likely to be covering misdirected payments..
What you've described is already the case - if you mistype a sort code and account number and these happen to be valid, the bank will make the payment and are under very little obligation to sort it out for you. They can request reversal of the payment, but the other party may or may not oblige...

As a result, this will allow customers to perform an extra check before sending money, hopefully eliminating this risk.

s111dpc

1,514 posts

258 months

Thursday 5th March 2020
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eybic said:
The Leaper said:
As far as I know, all banks are moving over to this apparently more rigorous system. I have received several notices about this. I will assess whether it is a PITA when the system comes into use shortly.

The cynical side of me suggests that this is a manoeuvre by the banks to put more responsibility on the payor to ensure payment is directed to the right payee, and any slip up is the payor's fault, not the bank's, so they will be less likely to be covering misdirected payments.

R.
Surely that's right though? If you make a transfer, it's your responsibility to ensure it's going to the right place, the bank just action what you ask, they aren't there to hold your hand and check everything you do.
Shame the FCA and FOS don’t see it that way. It’s all about protecting customers from themselves these days which is fine for those that are vulnerable, but I fear we’ve removed too much onus from the customer.

DanL

6,586 posts

294 months

Thursday 5th March 2020
quotequote all
untakenname said:
Don't see any issue with this and it's also baffeling when it's taken so long to happen, surely even back in the advent of digitisation of banking in the 80's it should have been possible?
Think this is part of the new open banking standards, which also allow you to see details of your accounts held with other banks all in one place.