Mortgage holiday- bank says cancel DD (credit rating)
Mortgage holiday- bank says cancel DD (credit rating)
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Discussion

anonymous-user

Original Poster:

83 months

Friday 27th March 2020
quotequote all
[redacted]

Drumroll

4,517 posts

149 months

Friday 27th March 2020
quotequote all
Another question is why are you concerned about your credit rating?

If you don't intend to move for a while or take out any new loans or credit cards, what difference will it make. (if it does make a difference)

Sarnie

8,368 posts

238 months

Friday 27th March 2020
quotequote all
anonymous said:
[redacted]
I wouldn't cancel the DD, no matter what the employee on the phone says.....

Sarnie

8,368 posts

238 months

Friday 27th March 2020
quotequote all
Drumroll said:
Another question is why are you concerned about your credit rating?

If you don't intend to move for a while or take out any new loans or credit cards, what difference will it make. (if it does make a difference)
Because a missed mortgage payment is one of the worst things that you can have on your credit file, if it gets reported in this way.......any it will remain for six years...........

p4cks

7,495 posts

228 months

Friday 27th March 2020
quotequote all
Sarnie said:
I wouldn't cancel the DD, no matter what the employee on the phone says.....
This!

Having worked in debt management for a mortgage company earlier in my career, cancelling your DD and missing payments is the worst thing you could do.

Contact them again and see if you can speak to someone with a little more sense.

Kev_Mk3

3,638 posts

124 months

Friday 27th March 2020
quotequote all
IF they tell you to cancel the DD and you do the call will be recorded (always get a staff id or name if you can) IF it does impact you log a complaint as you have done as they said and they where wrong they need to correct your credit file and they can as its there error. You also have a notice of correction to say what happened while it updates for you

CRA1G

7,243 posts

224 months

Friday 27th March 2020
quotequote all
Drumroll said:
Another question is why are you concerned about your credit rating?

If you don't intend to move for a while or take out any new loans or credit cards, what difference will it make. (if it does make a difference)
Sorry,but that response just make me...rofl

Pieman68

4,292 posts

263 months

Friday 27th March 2020
quotequote all
I don't have a mortgage as we are in social housing but my wife is self-employed so we have taken a massive hit to finances

I have a loan with Tesco bank. They emailed to point me in the right direction to fill in the appropriate forms for a 2 month break - I emailed them in and got an automated response saying just to cancel my DD and no markers will be sent to the credit ref agencies due to the exceptional circumstances at the minute. Sure most of the others will be the same


Drumroll

4,517 posts

149 months

Friday 27th March 2020
quotequote all
CRA1G said:
Drumroll said:
Another question is why are you concerned about your credit rating?

If you don't intend to move for a while or take out any new loans or credit cards, what difference will it make. (if it does make a difference)
Sorry,but that response just make me...rofl
please explain?

Sarnie

8,368 posts

238 months

Friday 27th March 2020
quotequote all
Pieman68 said:
I don't have a mortgage as we are in social housing but my wife is self-employed so we have taken a massive hit to finances

I have a loan with Tesco bank. They emailed to point me in the right direction to fill in the appropriate forms for a 2 month break - I emailed them in and got an automated response saying just to cancel my DD and no markers will be sent to the credit ref agencies due to the exceptional circumstances at the minute. Sure most of the others will be the same
Your difference is that you have that instruction in writing..... smile

rossub

5,953 posts

219 months

Friday 27th March 2020
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Kev_Mk3 said:
IF they tell you to cancel the DD and you do the call will be recorded (always get a staff id or name if you can) IF it does impact you log a complaint as you have done as they said and they where wrong they need to correct your credit file and they can as its there error. You also have a notice of correction to say what happened while it updates for you
Yeah but can you imagine that hassle of getting all that sorted out!

Kev_Mk3

3,638 posts

124 months

Friday 27th March 2020
quotequote all
rossub said:
Kev_Mk3 said:
IF they tell you to cancel the DD and you do the call will be recorded (always get a staff id or name if you can) IF it does impact you log a complaint as you have done as they said and they where wrong they need to correct your credit file and they can as its there error. You also have a notice of correction to say what happened while it updates for you
Yeah but can you imagine that hassle of getting all that sorted out!
Totally but i am saying don't worry it can be fixed so do what you feel is right.

Sarnie

8,368 posts

238 months

Friday 27th March 2020
quotequote all
rossub said:
Yeah but can you imagine that hassle of getting all that sorted out!
Exactly..............just keep the DD in place.......the lender will either not call for the payment.......or refund it if it's taken incorrectly.......

Kev_Mk3

3,638 posts

124 months

Friday 27th March 2020
quotequote all
Sarnie said:
rossub said:
Yeah but can you imagine that hassle of getting all that sorted out!
Exactly..............just keep the DD in place.......the lender will either not call for the payment.......or refund it if it's taken incorrectly.......
90% sure if you want a refund on the direct debit you will need to do a Indemnity to get it.