Credit card protection on forward shifted events
Discussion
As have many others I have purchased tickets to a number of events that won't be happening, at varying price levels. Most of the promoters are more keen to allocate a new date rather than refund. This might mean 18 months between purchase and event.
While I'm keen to help business that are up against it at this time, would this delay render any credit card protection I have void?
While I'm keen to help business that are up against it at this time, would this delay render any credit card protection I have void?
Interested to hear peoples thoughts on this.
We missed out on a holiday to Scotland back in March, wasn't too happy about the company's reluctance to refund, but after thinking about it decided to accept their offer to rebook for the same dates next year. Obviously I'd hope things are a bit more back to normal by then, but would be keen to see what sort of cover we have if not. Or if the company goes belly up at some point in the next year.
We missed out on a holiday to Scotland back in March, wasn't too happy about the company's reluctance to refund, but after thinking about it decided to accept their offer to rebook for the same dates next year. Obviously I'd hope things are a bit more back to normal by then, but would be keen to see what sort of cover we have if not. Or if the company goes belly up at some point in the next year.
2 sMoKiN bArReLs said:
I'm in a similar boat with the Spanish F1.
At the moment I've had a few holding emails about a possible reschedule. To be honest I've lost enthusiasm & can't actually imagine being packed in a circuit with 100,000+ people.
British GP for me too, about a grand with seating and camping etc. Seeing the way the fans in Australia were treated, waiting until they were quite literally at the gate before cancelling, does mind you that you're not considered particularly important by the entity that is F1.At the moment I've had a few holding emails about a possible reschedule. To be honest I've lost enthusiasm & can't actually imagine being packed in a circuit with 100,000+ people.
Also other popular musicians where £200 is what you have to pay for a pair of tickets - who exactly has my money, some promoter somewhere who'll just phoenix the company?
But given how quickly most stuff sells out, asking for a refund may well mean missing out. Hopefully the scalpers are being slaughtered by this.
We have the same problem with Monac Classic F1, this year's cancelled and doesn't happen again for 2 years.
Tour company are being difficult, won't us to agree to go in 2 years and pay the difference. I don't know if they will be in business or if I even want to go in two years or if it will even happen.
I would rather have my money back and worry about it in another year. It feels like they are trying to hold out until the government decides they can get away with it. Massively un-impressed.
I do feel for them, but I am not sure I should be financing them for the next two years.
Tour company are being difficult, won't us to agree to go in 2 years and pay the difference. I don't know if they will be in business or if I even want to go in two years or if it will even happen.
I would rather have my money back and worry about it in another year. It feels like they are trying to hold out until the government decides they can get away with it. Massively un-impressed.
I do feel for them, but I am not sure I should be financing them for the next two years.
Similar situation for flights isn't it?
We've paid £3.5k to go to Toronto in July, looking unlikely we'll be going but the BA website suggests they'll issue a voucher rather than a refund. We paid for those dates specifically, would prefer cash back than a voucher that has to be used within a year.
We've paid £3.5k to go to Toronto in July, looking unlikely we'll be going but the BA website suggests they'll issue a voucher rather than a refund. We paid for those dates specifically, would prefer cash back than a voucher that has to be used within a year.
bmwmike said:
Similar situation for flights isn't it?
We've paid £3.5k to go to Toronto in July, looking unlikely we'll be going but the BA website suggests they'll issue a voucher rather than a refund. We paid for those dates specifically, would prefer cash back than a voucher that has to be used within a year.
If they cancel the flight you have a right to a full refund.We've paid £3.5k to go to Toronto in July, looking unlikely we'll be going but the BA website suggests they'll issue a voucher rather than a refund. We paid for those dates specifically, would prefer cash back than a voucher that has to be used within a year.
markiii said:
with tickets, the date is part of the item you purchased. I would have though that if they can't deliver the date worst case you CC can pursue as its not what you purchased
the potential issue is a claim against a defunct company. Normally the credit card would refund from their own pockets but there are time limits from purchase.Teddy Lop said:
British GP for me too, about a grand with seating and camping etc. Seeing the way the fans in Australia were treated, waiting until they were quite literally at the gate before cancelling, does mind you that you're not considered particularly important by the entity that is F1.
I had a grandstand ticket to the British GP, and a few days ago had an e-mail saying I could either carry it forward to 2021 or have a refund. Either they're doing the decent/moral thing in the light of current events, or it's because their insurers will pay out (the original T&Cs said a refund was only possible if the latter).IMHO card protection is all about breach of contract. The supplier has breached the contract by not supplying the promised goods/service, but then again, it was out of their hands. It's force majeure/'act of god', which probably throws a different light on it.
We have the same problems with some flights with FrenchBee an airline operating in French Polynesia. They’re only offering a voucher to rebook and won’t budge.
I booked with my Lloyds credit card because they’re a tiny airline and thought it would protect us but Lloyds are refusing to refund the transaction on the grounds we’ve been offered an alternative.The fact that we cannot go anytime in the near future because this was part of a once in a lifetime trip when both of us are between jobs for 4 months seemed to fall on deaf ears.
Operator then had the audacity to say that if they went bust we’d get our money back.
I booked with my Lloyds credit card because they’re a tiny airline and thought it would protect us but Lloyds are refusing to refund the transaction on the grounds we’ve been offered an alternative.The fact that we cannot go anytime in the near future because this was part of a once in a lifetime trip when both of us are between jobs for 4 months seemed to fall on deaf ears.
Operator then had the audacity to say that if they went bust we’d get our money back.
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