End of phone contract
End of phone contract
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Discussion

AudiMan9000

Original Poster:

810 posts

77 months

Monday 14th December 2020
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My 2 year contract with Vodafone ends on 11th Jan 2021. I’ve decided there’s no reason to upgrade from my iPhone XS Max (which still has 89% battery capacity and runs mostly fine). I no longer want to pay £55 a month for unlimited data which I don’t use. I want to go down to SIM only and pay £10-£20 a month for 5-10GB data.

Do I need to be ringing Vodafone now (less than 30 days before the end of contract), or wait until 11th Jan?

craigjm

21,439 posts

229 months

Monday 14th December 2020
quotequote all
I did this a couple of months ago. Log into the Vodafone app or online and you can do it all automatically as it will show you what your options are and costs.

i4got

5,929 posts

107 months

Monday 14th December 2020
quotequote all
You should be fine to do it now but you can confirm on the app or in your account on the website. I pay £10.80 for 11 gig plus unlimited calls/texts. (it's a 1g plan plus free 10g for the a year contract.

Saleen836

12,497 posts

238 months

Monday 14th December 2020
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Also remember that once at the end of the contract Vodafone will unlock the phone for free should you choose to get a sim only deal with a different operator

AudiMan9000

Original Poster:

810 posts

77 months

Monday 14th December 2020
quotequote all
The app is saying I can’t yet upgrade to SIM only. After my contract ends, the monthly fee jumps to £80 as I’m no longer getting the upgrade from 40GB to unlimited for free. If I upgrade to SIM only at the end of the contract, will it avoid an £80 DD for the 25th month?

craigjm

21,439 posts

229 months

Monday 14th December 2020
quotequote all
AudiMan9000 said:
The app is saying I can’t yet upgrade to SIM only. After my contract ends, the monthly fee jumps to £80 as I’m no longer getting the upgrade from 40GB to unlimited for free. If I upgrade to SIM only at the end of the contract, will it avoid an £80 DD for the 25th month?
Yeah that’s what mine did. You had to wait until the date it told you in the app

Aiminghigh123

2,894 posts

98 months

Monday 14th December 2020
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Have a look online see what EE have for offer and take a couple of pounds off what you see online, if you’re not up for bending the truth call EE and see what’s the best deal they can do for you. I would then call Vodafone and say you are thinking of leaving and can you get a PUK code to keep your same number.
They will probably say you can’t get it until your contract is up blah blah. Then say you have a great deal from EE.
They should offer you a better SIM only deal or at least lock something in that changes over when contract is up.

I have been doing this for years, always buy my iPhones outright or on Apple 0% finance. Never paid more than £12 a month in 5 years.

Current plan is with Vodafone 5G capability as it was the same price as 4G, 5GB data unlimited everything else for £9.80 a month.

In the past I could have got a bit cheaper if I had hopped around but getting a PUK code to keep number is a ball ache plus changing SIM card etc.

anonymous-user

83 months

Monday 14th December 2020
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Aiminghigh123 said:
I would then call Vodafone and say you are thinking of leaving and can you get a PUK code to keep your same number.
A PUK is to unlock your phone. A PAC is what you need to
port the number.

AudiMan9000

Original Poster:

810 posts

77 months

Tuesday 15th December 2020
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Is there a way of cancelling your contract in the app? Suspect they want to make it as difficult for you as possible.

duckson

1,316 posts

211 months

Tuesday 15th December 2020
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Voxi (on Vodafone) are worth a look, you don't need a new sim and can transfer to it directly.

Saying that I don't need a lot of data at the moment so i'm on Lebara (also on Vodafone) 2Gb plan for £5 a month, you need a PAC from Vodafone though and a Lebara sim.

mark.j.rice

6 posts

242 months

Tuesday 15th December 2020
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Give me a nudge I can get you unlimited 4g data, calls and txts for £20 for the first sim and £10 per sim after that, 30 days rolling contract.

Thanks

cheeky_chops

1,648 posts

280 months

Tuesday 15th December 2020
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AudiMan9000 said:
Is there a way of cancelling your contract in the app? Suspect they want to make it as difficult for you as possible.
I changed my missus from O2 who had fleeced her for 18 months on a iphone contract that had finished. She didnt want a new phone so saved her £25pm and even she said it was easy to swap. Both my kids are pay monthly with IDmobile 8gb for £8.

If you cant change it in the app, call them in last 30 days saying you want PUK(phone unlock) and PAC(take number to new network), they will be desperate to keep you on another contract! You might pay a bit more to stay on a 12 month sim only deal with vodafone compared to swapping providers but only you can decide if saving v hassle/service is worth it

Far Cough

2,481 posts

197 months

Tuesday 15th December 2020
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Just go for the SIM deal of your choice and then after 11th Jan port your existing number across. Its no more difficult than that.

btdk5

1,862 posts

219 months

Tuesday 15th December 2020
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AudiMan9000 said:
Is there a way of cancelling your contract in the app? Suspect they want to make it as difficult for you as possible.
The complete opposite. It couldn’t be easier.

Vodafone give you the date you can upgrade or change within the app.

Also on that date you are able to search 3rd party websites and get their upgrade offers. Just moved to sim only remaining on Vodafone through carphonewarehouse.

£16 a month, 12 month contract, 100gb data.

Bacon Is Proof

5,740 posts

260 months

Tuesday 15th December 2020
quotequote all
Smarty are £10 rolling for 30GB (three network).
Giffgaff are £10 rolling for 10GB (O2 network).
I'm happy with the latter.

AudiMan9000

Original Poster:

810 posts

77 months

Tuesday 15th December 2020
quotequote all
The app does not let you end your contract. You have to ring them for that. The upgrade options the app is showing me is only unlimited data as that’s what I have now. I’m forced to ring them for a cheaper alternative such as going down to 10 GB.

i4got

5,929 posts

107 months

Wednesday 16th December 2020
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AudiMan9000 said:
The app does not let you end your contract. You have to ring them for that. The upgrade options the app is showing me is only unlimited data as that’s what I have now. I’m forced to ring them for a cheaper alternative such as going down to 10 GB.
You shouldn't need to speak to Vodafone if you switch to another provider.

Text them for a PAC number.

Text PAC followed by your 4 character PIN to 65075. (When I did it I didn't need to add the pin number - I just texted the word PAC)

You'll get a PAC number returned to you.

Just give that to the new provider and they handle the transfer for you.

Once you've asked for a PAC number you may get a call from Vodafone retentions people.

The text process will only work if you have a single phone number on your Vodafone account - if you have multiple numbers then I believe you need to call them.



AudiMan9000

Original Poster:

810 posts

77 months

Saturday 19th December 2020
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OP here. Thanks for all the advice. Despite what the app said, I rang their cancellation team and managed to get it down to £15 per month, unlimited calls/texts and 60GB of 5G data. 24 month contract. Happy with that. Think I’ll just buy next device outright.