Discussion
All the banks in my area seem to be closing or going machine only. I'm with Barclays. My official bank branch closed 10 years ago but as I moved town, the new town had a branch, so I stuck.
I haven't been impressed with the local branch for a while and now they plan to remove the humans and add more machines, I feel it is time to look at other options.
A lot of banks seem to be online now, Revolut, Chase, Monzo etc.
Does anyone have any experience with these? Do they offer a better service or is all customer service crap now and to be expected?
I haven't been impressed with the local branch for a while and now they plan to remove the humans and add more machines, I feel it is time to look at other options.
A lot of banks seem to be online now, Revolut, Chase, Monzo etc.
Does anyone have any experience with these? Do they offer a better service or is all customer service crap now and to be expected?
I'm with Chase, and have no complaints. Online only, but they have a few handy features such as the ability to create multiple sub accounts for different things, while paying 3% interest on savings, and 1% interest on current account balance.
1% cashback on purchases too, and a "round up" account that rounds all transactions to the nearest pound into a separate sub account and pays 5% on the balance
1% cashback on purchases too, and a "round up" account that rounds all transactions to the nearest pound into a separate sub account and pays 5% on the balance
JABB said:
All the banks in my area seem to be closing or going machine only. I'm with Barclays. My official bank branch closed 10 years ago but as I moved town, the new town had a branch, so I stuck.
I haven't been impressed with the local branch for a while and now they plan to remove the humans and add more machines, I feel it is time to look at other options.
What do you go to the branch for?I haven't been impressed with the local branch for a while and now they plan to remove the humans and add more machines, I feel it is time to look at other options.
JABB said:
I had been in to discuss a probate issue a few times and pay cash in. Probate is finished now. I may have cash to deposit in the future
Fair enough. I just asked as we changed our NatWest account to the town my wife worked in when we moved house. That was 36yrs ago and she changed jobs shortly afterwards and never went there again, and I have never set foot in that branch.As a high street bank customer for over 40yrs with Nat West I'm loathe to change despite the various offers elsewhere. I never need to visit a physical bank as the App now does a lot more than it used to. I can scan a cheque with it and it gets paid into my account without the physical cheque going anywhere, before I had to go to pay it in.
Naturally savings rates are rubbish so my savings holding is elsewhere. Cashback is OK and offsets the £3pm charge.
However I'm getting to the point where I want to consider an account with annual travel insurance, breakdown cover etc. Last time I did the sums with Nat West their monthly account charges with worldwide travel cover were not cost effective for my limited outside EU travel and a PAYG option was cheaper.
There's no loyalty to longstanding customers anymore, but then I don't expect much and don't borrow money.
Naturally savings rates are rubbish so my savings holding is elsewhere. Cashback is OK and offsets the £3pm charge.
However I'm getting to the point where I want to consider an account with annual travel insurance, breakdown cover etc. Last time I did the sums with Nat West their monthly account charges with worldwide travel cover were not cost effective for my limited outside EU travel and a PAYG option was cheaper.
There's no loyalty to longstanding customers anymore, but then I don't expect much and don't borrow money.
RoadToad84 said:
I'm with Chase, and have no complaints. Online only, but they have a few handy features such as the ability to create multiple sub accounts for different things, while paying 3% interest on savings, and 1% interest on current account balance.
1% cashback on purchases too, and a "round up" account that rounds all transactions to the nearest pound into a separate sub account and pays 5% on the balance
How do they manage to do all that for free? And is there a cap on the 3% savings rate?1% cashback on purchases too, and a "round up" account that rounds all transactions to the nearest pound into a separate sub account and pays 5% on the balance
I believe it's app-only, is that right?
Sheepshanks said:
Fair enough. I just asked as we changed our NatWest account to the town my wife worked in when we moved house. That was 36yrs ago and she changed jobs shortly afterwards and never went there again, and I have never set foot in that branch.
Similar. My wife and I set up our joint account and current accounts at Barclays' Sloane Square branch when we lived in London. We've been back in NI for ages and still have that branch / sort code etc.! Albeit now it's Notting Hill, I think.67Dino said:
Starling is superb, right from the moment of setting it up. Just fantastically customer focussed.
Starling are good so far for me. But yet to have problems.My gripe though is the balance and transactions have no running balance.
You have to download a pdf statement just to see what money you had in yesterday afternoon, for example.
All you Chase guys are quite happy with digital currency in a cashless society? Because that is exactly what Chase is about.
Cashless means zero control over your money, no ability to barter "for cash". Not everyone is in a positive cash environment and once cashless takes place then all control is from the government central bank.. just think about that for a minute. Because we all trust the politicians to look after our welfare right? Do you have any reasons to trust Sunak et al to announce that from next month, you can only fill your car once a month? Or only use 10KW of home electricity? Do you think that this is BS or that they could actually do this if they complete control over YOUR money? Wake up!
It might be convenient now because cash is a choice.. it is unlikely to affect you in this generation before you die. It most certainly will affect all future generations and they will have little to fight against once cash is outlawed.
"System is down" means that you don't have the power of cash in your "actual wallet". You cannot ask for help by the side of the road and offer a few quid "for help". You cannot haggle a car down for cash because you don't want the missus/the bank/the state to know what you actually paid for it if you think it can make you a few quid when you sell it on.
You pay tax on tax on tax for everything you do from wages, to VAT on everything you buy. Do you want to have at least some form of anonymity from whom you buy from and how much it costs?
Cards are so convenient and that is for a reason - control. You never get anything for nothing on this planet, and a sign that you are comfortable, is indeed a sign that you are being totally fleeced.
Wakeup and smell the coffee because digitalisation doesn't have a smell...
Edited for typos.
Cashless means zero control over your money, no ability to barter "for cash". Not everyone is in a positive cash environment and once cashless takes place then all control is from the government central bank.. just think about that for a minute. Because we all trust the politicians to look after our welfare right? Do you have any reasons to trust Sunak et al to announce that from next month, you can only fill your car once a month? Or only use 10KW of home electricity? Do you think that this is BS or that they could actually do this if they complete control over YOUR money? Wake up!
It might be convenient now because cash is a choice.. it is unlikely to affect you in this generation before you die. It most certainly will affect all future generations and they will have little to fight against once cash is outlawed.
"System is down" means that you don't have the power of cash in your "actual wallet". You cannot ask for help by the side of the road and offer a few quid "for help". You cannot haggle a car down for cash because you don't want the missus/the bank/the state to know what you actually paid for it if you think it can make you a few quid when you sell it on.
You pay tax on tax on tax for everything you do from wages, to VAT on everything you buy. Do you want to have at least some form of anonymity from whom you buy from and how much it costs?
Cards are so convenient and that is for a reason - control. You never get anything for nothing on this planet, and a sign that you are comfortable, is indeed a sign that you are being totally fleeced.
Wakeup and smell the coffee because digitalisation doesn't have a smell...
Edited for typos.
Edited by LordFlathead on Sunday 26th February 01:01
LordFlathead said:
All you Chase guys are quite happy with digital currency in a cashless society? Because that is exactly what Chase is about.
…. Stuff …..
Edited for typos.
Just because you have a digital bank account doesn’t mean you can never use cash. …. Stuff …..
Edited for typos.
Edited by LordFlathead on Sunday 26th February 01:01
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