Free money from Bank of Ireland (IT Blunder)
Free money from Bank of Ireland (IT Blunder)
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JaredVannett

Original Poster:

1,628 posts

167 months

Tuesday 15th August 2023
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This evening, an IT glitch at the Bank of Ireland has given some customers unexpected additional funds. More specifically, "other customer's funds" as it appears some customers have reported having a zero balance.

https://www.independent.ie/business/personal-finan...

https://twitter.com/havenAgiggle/status/1691548348...

Some "savvy" customers have transferred the newly added funds to their revolut accounts and begun withdrawing via the ATMs.

Any BoI holders in here - did you get lucky? hehe



Rufus Stone

12,286 posts

80 months

Wednesday 16th August 2023
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It's not savvy, it's theft.

fourstardan

6,281 posts

168 months

Wednesday 16th August 2023
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This doesn't surprise me. I worked with BOI at my last employer who used them for Loans services.

They will all need to pay the money back, it's going knowhere.


iphonedyou

10,180 posts

181 months

Wednesday 16th August 2023
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JaredVannett said:
Some "savvy" customers have transferred the newly added funds to their revolut accounts and begun withdrawing via the ATMs.
The stupidity of some people astounds.

Doesn't surprise me, though; we're with them for business. Absolutely awful and will likely move away when switching our LLP across to ltd.

C5_Steve

7,823 posts

127 months

Wednesday 16th August 2023
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People think oh loads of people are doing it so it'll be harder for the bank to track us all down, they'll let us keep it.

No, it'll be EASIER to do it with that many and that much involved they'll actually need to reclaim those funds and will have a whole team working on it. It's not like you got an extra tenner out and they'll turn a blind eye.


untakenname

5,281 posts

216 months

Wednesday 16th August 2023
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Odd thing is that the incident occured over a span of hours, why didn't the bank either disable the ability to withdraw funds or failing that shut down the system when they found out?

C5_Steve

7,823 posts

127 months

Wednesday 16th August 2023
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untakenname said:
Odd thing is that the incident occured over a span of hours, why didn't the bank either disable the ability to withdraw funds or failing that shut down the system when they found out?
I guess they waited until they nailed down what the actual cause was. Switching off mobile/internet banking for all their customers would have caused more of an issue I imagine. Same with disabling funds withdrawals, can't disadvantage all their genuine customers over some scrotes.

biggles330d

2,435 posts

174 months

Wednesday 16th August 2023
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I really wonder how dim some people are. Go to a cash machine, punch in your account details, withdraw far more cash than you have? What exactly do people think will happen - the bank won't know, or won't know who withdrew it, or won't just correct the mistake and debit your account putting you in overdraft, or won't be asking for it back?

I read these stories and about how outrageous it is that some people think its unreasonable to assume that the general population aren't all honest and law abiding citizens but when the opportunity arises it's quite surprising how often it turns out a good number aren't at all honest and are quite prepared to be an opportunist thief!

Even my mother has done it. The checkout at B&Q, bought 10x some garden lights and the staff member made a mistake and only put one through. Mum was surprised how small the bill was and checked the receipt while putting them in the car. Yep, charged for only one. Did she go back... not at all, their fault, quite happy to effectively nick them before heading off to an old peoples lunch group at the church hall!

vikingaero

12,553 posts

193 months

Wednesday 16th August 2023
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So they have virtually zero in their accounts, they take our €1,000 and will be left with c. - €1,000. When their next paycheck/benefits lands they can't access the funds as they are overdrawn, so being drunk/off your tits on drugs this weekend, means 2 months of no money. Live for the moment!

cheesejunkie

5,252 posts

41 months

Wednesday 16th August 2023
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fourstardan said:
This doesn't surprise me. I worked with BOI at my last employer who used them for Loans services.

They will all need to pay the money back, it's going knowhere.
Yip on both counts. I'm not a fan of BOI. No love lost on their misfortunes.

But anyone who thought they were quids in is in for a rude awakening. I do find it a bit funny that people do think "free money" and waste it.

Biggles, I wouldn't be so hard on your mother. I've tried to be honest in the past and it has created more bother than it's worth. I don't want to give up an hour of my Sat/Sun for their mistake. I'd have felt a bit guilty but walked with the goods these days in a large store. I wouldn't in a local independent but that's unlikely to happen anyway.