HSBC Complaint
Discussion
We have an HSBC Business account
Yesterday we received a long email from them about resolution of 'our' complaint - quite detailed. The complaint was actually raised by someone who is a past customer but not us. I have traced him and forwarded it on - the mail addresses are quite different and there is no way I can think of that HSBC could have known a link
This must be the GDPR own goal of all time
Yesterday we received a long email from them about resolution of 'our' complaint - quite detailed. The complaint was actually raised by someone who is a past customer but not us. I have traced him and forwarded it on - the mail addresses are quite different and there is no way I can think of that HSBC could have known a link
This must be the GDPR own goal of all time
Willhire89 said:
We have an HSBC Business account
Yesterday we received a long email from them about resolution of 'our' complaint - quite detailed. The complaint was actually raised by someone who is a past customer but not us. I have traced him and forwarded it on - the mail addresses are quite different and there is no way I can think of that HSBC could have known a link
This must be the GDPR own goal of all time
You should raise a complaint about it Yesterday we received a long email from them about resolution of 'our' complaint - quite detailed. The complaint was actually raised by someone who is a past customer but not us. I have traced him and forwarded it on - the mail addresses are quite different and there is no way I can think of that HSBC could have known a link
This must be the GDPR own goal of all time
We ve had two things incorrectly delivered this festive season .both mixing addresses up!
Probs a GDPR error, but defo human errors…
All getting sorted, & we appear to be the proud owners of a new air fryer as a result. Some companies go the extra mile
Edited by mikeiow on Friday 12th December 10:45
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