Anyone in Singapore ...

[Penny Whistle]

... who would be able to go to OCBC on Chulia Street and see if they can get an email address for the bank's bereavement team/department? As executor, I don't have an account so cannot use their normal messaging system, while their bots and phone systems end up saying "please express that using other words" or similar, while I want an audit trail of communications anyway. Is physical post really the only way in this day and age?