Estate Agent scare tactics
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Discussion

HCMH

Original Poster:

460 posts

245 months

Thursday 28th July 2011
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My sister has had an offer accepted on a flat in London, through an estate agency that is supposedly reputable. My sis has done her homework and is using a mortgage broker of her choice through a recommendation who seems to be good. She just wrote to me with this:

“I’m just having a bit of trouble with Estate Agent – they were a little pi**ed that I didn’t go with their mortgage broker so said they’ll put it on the market if I go with the broker I found because they can’t guarantee the lender will get a valuation done as quick as they could get it done therefore the seller may have to wait for ages and they wanted a quick turnaround.

I’m on it and my broker thinks its scare tactics, he’s spoken to the estate agent, I put them in touch. It looks like the lender can get a valuation done quickly so all should be good. Estate Agent are just being greedy f*****s!

Now in my mind this is not on – are they entitled to make these types of what is essentially a threat to use their broker? i.e use one of our services which you have no obligation to do but if you don’t we’ll pull the sale?

If she didn’t want the place so bad I’d tell her to tell them to go and put it back on the market. W**kers.

touching cloth

11,706 posts

263 months

Thursday 28th July 2011
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Pretty stty tactic, if it was me I'd just call their bluff. I'd reiterate that i was committed to using my own broker, but that equally my offer was still very much subject to the property being removed from the market immediately. If they want to continue marketing due to the broker issue, then they could consider my offer withdrawn as I wouldn't want to spend money without the full terms of my offer being met.

voicey

2,490 posts

211 months

Thursday 28th July 2011
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In this market? I'd tell the agent that my offer had suddenly been revised downwards and that they can explain why to the vendor.

vinnie83

3,367 posts

217 months

Thursday 28th July 2011
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Absolute rubbish!

Any whole of market broker, provided he is doing a good job, is subject to the same time restrictions as the other!

One broker can't get a valuation instructed any quicker than another with a particular lender!

Flintstone

8,644 posts

271 months

Thursday 28th July 2011
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Go direct to the vendor, tell them if there's any more nonsense she's pulling out.

FUBAR

17,065 posts

262 months

Thursday 28th July 2011
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Flintstone said:
Go direct to the vendor, tell them if there's any more nonsense she's pulling out.
And an inquisitive phone call to the NAEA about one of their members wouldn't go amiss. Cheeky bastids.

Rude-boy

22,227 posts

257 months

Thursday 28th July 2011
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Many agents in a market where there is less business are seeking to maximise every penny they can from every transaction.

In the last month or so I have heard of this, people being told that when they signed the EA agreement they also signed up to the tied in legal services where untrained monkeys charge the same as a premium service (despite not being told that was on the cards) and buyers being told that they had to use the tied legal service or the seller would not accept the offer.

It is a bad joke and one I am questioning if I want to be the butt of for much longer.

HCMH

Original Poster:

460 posts

245 months

Thursday 28th July 2011
quotequote all
Thanks gents, appreciate the feedback and glad I am not off track with my thoughts. Having not bought in the UK I wasn't so sure of the practices.

Some good suggestions.

Cheers
H

JezHill

332 posts

195 months

Thursday 28th July 2011
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My suggestion is to ask them to put this request in writing. A completely reasonable request, but do not tell them why you want it in writing.

The estate agent will know that conditional selling is against the Estate Agency Act. The agent is saying you can still buy the property - but they will keep the property on the market ( I am assuming they agreed to previously take the property off the market until you said you would not use their broker). This will be frowned upon by their ombudsman and if they are part of a corporate brand, their management will not want to see letters like this being sent to buyers.

After a few days chasing them for it, I am sure the agent will be so concerned what you can and will do with the letter that they will back down.

Edited by JezHill on Thursday 28th July 17:43


Edited by JezHill on Thursday 28th July 17:46

Soovy

35,829 posts

295 months

Thursday 28th July 2011
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Flintstone said:
Go direct to the vendor, tell them if there's any more nonsense she's pulling out.
This. Chunts.

98elise

31,563 posts

185 months

Friday 29th July 2011
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When I bought my current house the agent tried tht one on me. We had agreed the price and were about to kick off the buying process.

I told them that if it was going to stay on the market, then I wanted to view a few other houses before proceeding. I just left it a day or so, and they then came back to me and agreed to take it off the market.