''Registering'' for the full gurantee
''Registering'' for the full gurantee
Author
Discussion

Andehh

Original Poster:

7,622 posts

237 months

Sunday 22nd November 2015
quotequote all
What is it with so many sodding companies forcing you to register your appliance with them to be eligible for their guarantee. Having just had a full kitchen completed, I am now going through all the paperwork but for the bloody CDA, Panasonic & Neff appliances I need the damn serial numbers etc off them....that is obviously stamped to the back of the machines.... which are now all in built!!

I have already had to take the new Panasonic wall mounted TV off the wall to get the serial number off the back of it, and hunt around in the loft on the new boiler for th enumbers, for the for fridge freezer/oven and in built microwave I am unable to get to them.

All because bloody companies want my email address & the hope I forget to tick their box for the offers, deals & selling me to third parties.

I either dismantle half my appliances, or I take the gamble of no guarantee! frown

anonymous-user

85 months

Sunday 22nd November 2015
quotequote all
eu rules state 2 years guarantee at no extra cost.


Fore Left

1,621 posts

213 months

Sunday 22nd November 2015
quotequote all
Andehh said:
All because bloody companies want my email address
www.mailinator.com

DrDeAtH

3,704 posts

263 months

Sunday 22nd November 2015
quotequote all
It's so domestic & general can bombard you with emails and phone calls, in addition to the letters for extended warranties....

rog007

5,832 posts

255 months

Sunday 22nd November 2015
quotequote all
Andehh said:
What is it with so many sodding companies forcing you to register your appliance with them to be eligible for their guarantee.! frown
They cannot 'force' you and it's not necessary either. Keep your receipt and go to the supplying dealer if anything goes wrong. Goods should last unless you're told they will expire by a certain date; you are protected by consumer law and you don't need to register anything to enjoy that protection.

johnoz

1,149 posts

223 months

Monday 23rd November 2015
quotequote all
Andehh said:
What is it with so many sodding companies forcing you to register your appliance with them to be eligible for their guarantee. Having just had a full kitchen completed, I am now going through all the paperwork but for the bloody CDA, Panasonic & Neff appliances I need the damn serial numbers etc off them....that is obviously stamped to the back of the machines.... which are now all in built!!

I have already had to take the new Panasonic wall mounted TV off the wall to get the serial number off the back of it, and hunt around in the loft on the new boiler for th enumbers, for the for fridge freezer/oven and in built microwave I am unable to get to them.

All because bloody companies want my email address & the hope I forget to tick their box for the offers, deals & selling me to third parties.

I either dismantle half my appliances, or I take the gamble of no guarantee! frown
You need the E-Nr numbers!!! on Neff appliances they are on the inside of the machines.

list what our have and i will try tell you where they are located.

megaphone

11,717 posts

282 months

Monday 23rd November 2015
quotequote all
Some TVs have the SN displayed on the on screen menu. In diagnostics, or system info, or similar.

Spudler

3,985 posts

227 months

Monday 23rd November 2015
quotequote all
rog007 said:
They cannot 'force' you and it's not necessary either. Keep your receipt and go to the supplying dealer if anything goes wrong. Goods should last unless you're told they will expire by a certain date; you are protected by consumer law and you don't need to register anything to enjoy that protection.
I agree with this but, our local builders merchants (big tool supplier) has had some Milwaukee drills returned within a year.
Merchants got in contact with Milwaukee and they have flatly refused to even look at the drills as they weren't registered.

tris88

89 posts

177 months

Monday 23rd November 2015
quotequote all
Ovens usually have the SN etc. on a label just inside the door

otolith

69,635 posts

235 months

Monday 23rd November 2015
quotequote all
Last appliance I registered just got me the hard sell for an extended warranty.

Sheepshanks

41,324 posts

150 months

Monday 23rd November 2015
quotequote all
The Spruce goose said:
eu rules state 2 years guarantee at no extra cost.
Do "eu rules" apply in the UK, or indeed anywhere?

soad

34,743 posts

207 months

Monday 23rd November 2015
quotequote all
Sheepshanks said:
The Spruce goose said:
eu rules state 2 years guarantee at no extra cost.
Do "eu rules" apply in the UK, or indeed anywhere?
http://www.thisismoney.co.uk/money/bills/article-1677034/Two-year-warranty-EU-law.html

http://europa.eu/youreurope/citizens/shopping/shop...

RobinOakapple

2,802 posts

143 months

Monday 23rd November 2015
quotequote all
Spudler said:
rog007 said:
They cannot 'force' you and it's not necessary either. Keep your receipt and go to the supplying dealer if anything goes wrong. Goods should last unless you're told they will expire by a certain date; you are protected by consumer law and you don't need to register anything to enjoy that protection.
I agree with this but, our local builders merchants (big tool supplier) has had some Milwaukee drills returned within a year.
Merchants got in contact with Milwaukee and they have flatly refused to even look at the drills as they weren't registered.
Well that won't matter to the people who bought the tools, their contract is with the firm they gave the money to, not Milwaukee.

Sheepshanks

41,324 posts

150 months

Monday 23rd November 2015
quotequote all
soad said:
Sheepshanks said:
The Spruce goose said:
eu rules state 2 years guarantee at no extra cost.
Do "eu rules" apply in the UK, or indeed anywhere?
http://www.thisismoney.co.uk/money/bills/article-1677034/Two-year-warranty-EU-law.html

http://europa.eu/youreurope/citizens/shopping/shop...
Yeah, but:

"But, after six months in most EU countries you also need to prove yourself that the defect already existed on receipt of the goods, for example, by showing that the defect is due to the poor quality of materials used."

Simpo Two

93,053 posts

296 months

Monday 23rd November 2015
quotequote all
Sheepshanks said:
Yeah, but:

"But, after six months in most EU countries you also need to prove yourself that the defect already existed on receipt of the goods, for example, by showing that the defect is due to the poor quality of materials used."
Effectively impossible. Another EU triumph of idealism over reality.

Sheepshanks

41,324 posts

150 months

Monday 23rd November 2015
quotequote all
RobinOakapple said:
Spudler said:
rog007 said:
They cannot 'force' you and it's not necessary either. Keep your receipt and go to the supplying dealer if anything goes wrong. Goods should last unless you're told they will expire by a certain date; you are protected by consumer law and you don't need to register anything to enjoy that protection.
I agree with this but, our local builders merchants (big tool supplier) has had some Milwaukee drills returned within a year.
Merchants got in contact with Milwaukee and they have flatly refused to even look at the drills as they weren't registered.
Well that won't matter to the people who bought the tools, their contract is with the firm they gave the money to, not Milwaukee.
It gets awkward with business / trade sales as the details of what's in the suppliers T's & C's become more significant than it is for consumers.

soad

34,743 posts

207 months

Monday 23rd November 2015
quotequote all
Never registered any of mine.

Sheepshanks

41,324 posts

150 months

Monday 23rd November 2015
quotequote all
Simpo Two said:
Sheepshanks said:
Yeah, but:

"But, after six months in most EU countries you also need to prove yourself that the defect already existed on receipt of the goods, for example, by showing that the defect is due to the poor quality of materials used."
Effectively impossible. Another EU triumph of idealism over reality.
Correct. I last had it with John Lewis, of all companies. They were VERY focussed on the "prove it" aspect. A pull-tongues smiley wouldn't have been out of place in their emails, such was their tone. Thankfully the manufacturer seemed genuinely gobsmacked and stepped in.