Neighbour's continuously leaking overflow
Discussion
Small problem and will no doubt be resolved eventually but I'm interested nonetheless. A large block behind us is converted into multiple loft-style flats. One of them on the second floor has started leaking from an overflow. Sounds innocuous but because of the height of the fall onto a hard surface, it's actually pretty noisy and makes sleeping a bit difficult. It's also making the ground floor flat (of their building) damp through the spray (not my problem though).
I've communicated with the managing agents who are helpful but the owner is an artist and is away (somewhere abroad) and after 10 days they've effectively said there's nothing they can do until she returns (they have been unable to contact her directly).
I know she will return at some point and fix the problem, but what if she didn't? Or it carries on for months? What could I do to resolve this? Anyone know (by the way I've worked out it's approx 50,400 litres so far in 10 days that have been wasted!)
you can see it here out of interest:

I've communicated with the managing agents who are helpful but the owner is an artist and is away (somewhere abroad) and after 10 days they've effectively said there's nothing they can do until she returns (they have been unable to contact her directly).
I know she will return at some point and fix the problem, but what if she didn't? Or it carries on for months? What could I do to resolve this? Anyone know (by the way I've worked out it's approx 50,400 litres so far in 10 days that have been wasted!)
you can see it here out of interest:

Assuming that the flats all have approximately the same layout, what would that room be in your place OP?
Agree with the post above in that it looks like the boiler overflow, given the position of the overflow in relation to the windows. Too high up to be a toilet cistern and sink overflows usually run directly into the drainage system.
I can tell you from experience, that a constant flow like that over 10 days would cost circa £500-600 in water. I had the same thing happen to me when we moved into our new place. Sometime between the previous owners moving out and us moving in (10-12 days), the cistern float valve had failed and was constantly filling and draining out of the overflow. We had it fixed, but didn't think too much of it until we had a water bill from Severn Trent. We had used nearly 6 months worth of water in 2 weeks....!
Thankfully Severn Trent were really good when we explained what had happened and wiped the bill for the first month.
Agree with the post above in that it looks like the boiler overflow, given the position of the overflow in relation to the windows. Too high up to be a toilet cistern and sink overflows usually run directly into the drainage system.
I can tell you from experience, that a constant flow like that over 10 days would cost circa £500-600 in water. I had the same thing happen to me when we moved into our new place. Sometime between the previous owners moving out and us moving in (10-12 days), the cistern float valve had failed and was constantly filling and draining out of the overflow. We had it fixed, but didn't think too much of it until we had a water bill from Severn Trent. We had used nearly 6 months worth of water in 2 weeks....!
Thankfully Severn Trent were really good when we explained what had happened and wiped the bill for the first month.
I'm in a regular house not a block like them so not sure of the layout as never been inside the actual flats there. From outside their front door there's no apparent service facilities ie stopcocks but they may have a main service room somewhere as it's a pretty major block.
Sponge doesn't work to quieten sound as with the natural air flow / wind it is constantly moving around a foot or two at ground level - plus it's actually hitting another neighbour's garden not mine (so would have to go round and talk to them - urgh!)
Sponge doesn't work to quieten sound as with the natural air flow / wind it is constantly moving around a foot or two at ground level - plus it's actually hitting another neighbour's garden not mine (so would have to go round and talk to them - urgh!)
Ask the agents for her name, or the neighbours for her name
Use google/social media etc to track her down , which should be straightforward, I bet she has an online presence if she is an artist and let her know
Or google the address, could be listed online/companies house data feed etc... and get the name
Use google/social media etc to track her down , which should be straightforward, I bet she has an online presence if she is an artist and let her know
Or google the address, could be listed online/companies house data feed etc... and get the name
If you can turn the water off it will stop but will take a while. It will be form the pressure relief valve. the best way to quieten it down is to let it drip onto a sloped peice of wood which is almost vertical. a sponge or carpet you will still hear a plop when it is water soaked...
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