How to contact a councillor?
Discussion
I'm a Town councillor and in my ward we have three Independents and one Conservative that no-one's ever seen though the truth is at town level ALL councillors are non political and we're not supposed to vote "on party lines". I can't say what the Tories do, but us Indies all vote as we see fit and there's no collusion at all. Our town council has 5 wards and twenty two councillors, split 8 cons the rest Indies
If any resident has an issue they want to bring to any or all councillors attention, they can look on the Town website and there will be a list of councillors there along with their home address, phone and email address if applicable. By law.
I would suggest you email all the councillors in your ward or town with your issue, let them know who else you've sent your letter to and they'll divvy up the work among themselves and one of them will come back to you with a reply on behalf of all of them. We find best results are when a resident emails us all and we then decide who'll handle the issue. If they don't reply in a couple of weeks, remind them of your message and suggest that if you haven't heard in another seven days, you'll forward the letter to the town clerk.
Don't be unreasonable with timescales, bear in mind most councillors have jobs too and may have a fairly heavy caseload so you writing that you demand old Mrs Miggins grass is cut today or else gives us all a few laughs. I had one last week where the council had cut the grass in the rain and had left wet grass cuttings on the road as the mower moved from one area to another. One old dear called me and demanded that I go out and sweep it up even though it was pouring with rain at the time. I did thank her for her concern and suggested we wait for the rain to stop then we let the wind do the job for us.
If any resident has an issue they want to bring to any or all councillors attention, they can look on the Town website and there will be a list of councillors there along with their home address, phone and email address if applicable. By law.
I would suggest you email all the councillors in your ward or town with your issue, let them know who else you've sent your letter to and they'll divvy up the work among themselves and one of them will come back to you with a reply on behalf of all of them. We find best results are when a resident emails us all and we then decide who'll handle the issue. If they don't reply in a couple of weeks, remind them of your message and suggest that if you haven't heard in another seven days, you'll forward the letter to the town clerk.
Don't be unreasonable with timescales, bear in mind most councillors have jobs too and may have a fairly heavy caseload so you writing that you demand old Mrs Miggins grass is cut today or else gives us all a few laughs. I had one last week where the council had cut the grass in the rain and had left wet grass cuttings on the road as the mower moved from one area to another. One old dear called me and demanded that I go out and sweep it up even though it was pouring with rain at the time. I did thank her for her concern and suggested we wait for the rain to stop then we let the wind do the job for us.
sandman77 said:
What local authority is it and what is the issue? I might be able to help.
What he said, but for my area. (I am not, but do speak to)Also in my area the councilors hold an open office once a month where public can go and chat to them, play around on google, they might in your area as well.
Thank you, all very helpful 
.
Although I've been told that a councillor is probably the wrong person to contact as the issue is in a neighbouring council (East Dunbartonshire), not the one where I live.
The issue is with a claim I made against the council for pothole damage to my car. There's evidence of the road having long-term issues, evidence the pothole caused damage, I filled in all their paperwork... And 6 months later the council's claims company is still telling me "we haven't received paperwork from the council". The council themselves say "nothing to do with us - speak with the claims company".
I emailed the council CEO yesterday, not sure if that's enough...
.Although I've been told that a councillor is probably the wrong person to contact as the issue is in a neighbouring council (East Dunbartonshire), not the one where I live.
The issue is with a claim I made against the council for pothole damage to my car. There's evidence of the road having long-term issues, evidence the pothole caused damage, I filled in all their paperwork... And 6 months later the council's claims company is still telling me "we haven't received paperwork from the council". The council themselves say "nothing to do with us - speak with the claims company".
I emailed the council CEO yesterday, not sure if that's enough...
www.spso.org.uk
Contact the Scottish Public Services Ombudsman if you get no joy. Check their website first to find the procedure, they'll expect you to have exhausted the Council's complaints procedure first.
Contact the Scottish Public Services Ombudsman if you get no joy. Check their website first to find the procedure, they'll expect you to have exhausted the Council's complaints procedure first.
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