Energy meter harassment
Author
Discussion

anonymous-user

Original Poster:

84 months

Monday 30th October 2017
quotequote all
Our 'leccy supplier keeps sending letters saying they need to change the meter.

A few years ago we had accepted the offer and waited in for their fitter to come over to change it only to say the consumer unit enclosure was too tightly packed, plus our fuse board is the old style with fuse wire - no consumer unit with MCBs or RCDs. He basically said all that st would need to be upgraded.

So since then we get a monthly letter saying they have a legal requirement to meet by fitting the new meter - fair enough but being honest I can't be arsed with all the hassle and cost to upgrade everything in order for them to come and fit it.

Is this something I have to oblige and cough up or can I just keep ignoring their persistence?


hyphen

26,262 posts

120 months

Monday 30th October 2017
quotequote all
If you tell them no, they should update their systems and so you don't get anymore - mine didn't contact me again.

No, it is not compulsory, and many are avoiding it until it is.

Henners

12,424 posts

224 months

Monday 30th October 2017
quotequote all
hyphen said:
If you tell them no, they should update their systems and so you don't get anymore - mine didn't contact me again.

No, it is not compulsory, and many are avoiding it until it is.
I thought that smart meters weren't compulsory, but if your supplier starts grumbling about fitting a new meter you can't really stop them - but you could ask for a dumb meter.

hyphen

26,262 posts

120 months

Monday 30th October 2017
quotequote all
Sorry, my bad. Assumed he meant a change.

If they are saying current meter is not safe/accurate, then I guess OP can't say no, but if just for the sake of it, then wouldn't think they can force you.

KrazyIvan

4,341 posts

205 months

Monday 30th October 2017
quotequote all
And if a fault occurs and causes damage to your house, do you think your home insurance will still cough up for the damage? Or will you look into claiming off the electric company?

anonymous-user

Original Poster:

84 months

Monday 30th October 2017
quotequote all
OP needs to make it clear if it is just the smart meter bullcrap the elecy companies are trying to hound and coerce people into with constant harassment to meet gov targets or if it is just a straightforward meter switch with no 'smart' rubbish.

CoolHands

23,565 posts

225 months

Monday 30th October 2017
quotequote all
Water meters in london are compulsory they’re making everyone fit one. s.

kiethton

14,656 posts

210 months

Monday 30th October 2017
quotequote all
CoolHands said:
Water meters in london are compulsory they’re making everyone fit one. s.
Oh fk, I've been telling Thames Water to fk off when they call & ignoring their letters....

48k

17,503 posts

178 months

Monday 30th October 2017
quotequote all
The electricity meter is the property of the Meter Operating Company and they have a legal obligation to replace meters which are at the end of their lifespan. They may offer to install a smart meter. You don't have to accept that offer, they will install a standard meter instead. But you do need to grant them access. The work takes about 30 mins and they will need to switch off power to the house.

So you need to clarify if they are contacting you regarding a statutory meter exchange, or just offering a smart meter upgrade as part of the government wide scheme to try and get people to adopt smart meters.

CoolHands

23,565 posts

225 months

Monday 30th October 2017
quotequote all
kiethton said:
CoolHands said:
Water meters in london are compulsory they’re making everyone fit one. s.
Oh fk, I've been telling Thames Water to fk off when they call & ignoring their letters....
They’ve got 2 years or something. I looked it up they’ve got a statutory power under some bullst bks regulation to order us to have some gimp come round and fk up your pipes by fitting some st

Gareth79

9,085 posts

276 months

Monday 30th October 2017
quotequote all
I'd think they could somehow install the meter as a separate box away from the consumer unit to avoid you needing to change anything? I'm sure it'd be more work for them but I'd imagine it's basically their problem if their new meters are larger.

That said, from what I have seen it's not hugely expensive to change an old fuse board over to a consumer unit, and the safety benefits are surely worth it.

Dogwatch

6,383 posts

252 months

Monday 30th October 2017
quotequote all
Gareth79 said:
I'd think they could somehow install the meter as a separate box away from the consumer unit to avoid you needing to change anything? I'm sure it'd be more work for them but I'd imagine it's basically their problem if their new meters are larger.

That said, from what I have seen it's not hugely expensive to change an old fuse board over to a consumer unit, and the safety benefits are surely worth it.
We did the opposite and had a new consumer unit installed away from the meter (which was easy to view but hard to access under a low shelf) when we re-wired.
I'd have thought that any system still using wired fuses must be past its bin-by date these days.

BTW most smart meters being installed are SMETS 1 which means they become dumb meters if you change suppliers. SMETS 2 meters which will be 'universal' are, I think, not yet available though I may be wrong. Anyway I'm not allowing Mr Siemens anywhere near here with a 'smart' meter at the moment.

Oakey

27,982 posts

246 months

Monday 30th October 2017
quotequote all
I just had mine changed today, and I had to provide photos prior of the enclosure. Oddly enough it's not been changed to a smart meter although it has a dongle which sends them readings back.

Sir Bagalot

7,103 posts

211 months

Monday 30th October 2017
quotequote all
CoolHands said:
kiethton said:
CoolHands said:
Water meters in london are compulsory they’re making everyone fit one. s.
Oh fk, I've been telling Thames Water to fk off when they call & ignoring their letters....
They’ve got 2 years or something. I looked it up they’ve got a statutory power under some bullst bks regulation to order us to have some gimp come round and fk up your pipes by fitting some st
Just deny them access. They may move you to a higher no access tariff

InfoRetrieval

390 posts

178 months

Monday 30th October 2017
quotequote all
Dogwatch said:
Gareth79 said:
I'd think they could somehow install the meter as a separate box away from the consumer unit to avoid you needing to change anything? I'm sure it'd be more work for them but I'd imagine it's basically their problem if their new meters are larger.

That said, from what I have seen it's not hugely expensive to change an old fuse board over to a consumer unit, and the safety benefits are surely worth it.
We did the opposite and had a new consumer unit installed away from the meter (which was easy to view but hard to access under a low shelf) when we re-wired.
I'd have thought that any system still using wired fuses must be past its bin-by date these days.

BTW most smart meters being installed are SMETS 1 which means they become dumb meters if you change suppliers. SMETS 2 meters which will be 'universal' are, I think, not yet available though I may be wrong. Anyway I'm not allowing Mr Siemens anywhere near here with a 'smart' meter at the moment.
I believe the first SMETS 2 meters were available at the end of last year. However all of the energy companies have, I suspect, tens of thousands of SMETS 1 meters to get through first. You're right to not let them fit one to your property. In July of this year Scottish Power wanted to fit a Smart Meter, but admitted it was a first generation one. I politely refused their offer.

kiethton

14,656 posts

210 months

Monday 30th October 2017
quotequote all
CoolHands said:
kiethton said:
CoolHands said:
Water meters in london are compulsory they’re making everyone fit one. s.
Oh fk, I've been telling Thames Water to fk off when they call & ignoring their letters....
They’ve got 2 years or something. I looked it up they’ve got a statutory power under some bullst bks regulation to order us to have some gimp come round and fk up your pipes by fitting some st
Crap, down as a 1 bed flat (was before we converted/reconfigured it), have about 3 showers a day between the GF and I plus a couple of baths a week (ours is huge). On top of that the dishwasher and washing machine are on most days too!

Guess we're heading to a world of pain!

eliot

11,995 posts

284 months

Monday 30th October 2017
quotequote all
As noted you want a smets2 meter if anything.
But as mentioned, I would urge you to reconsider getting your consumer unit upgraded to modern standards - which now have to be made from flame resistant materials, which typically means a steel enclosure.
When you have a little kiddie putting a pair of scissors in a socket, that 30amp fuse isn’t going to offer any protection at-all.

red_slr

20,812 posts

219 months

Monday 30th October 2017
quotequote all
I was told smart meters have a switch inside which allows the supply to be cut off remotely not sure on the truth of that. Bit worrying if its true.

As for consumer units my electrician (not the person who told me the above I might add!) said they now need to go at low level for disabled access, which can be an issue for most houses as it will need wiring doing to relocate etc.

hyphen

26,262 posts

120 months

Monday 30th October 2017
quotequote all
kiethton said:
CoolHands said:
kiethton said:
CoolHands said:
Water meters in london are compulsory they’re making everyone fit one. s.
Oh fk, I've been telling Thames Water to fk off when they call & ignoring their letters....
They’ve got 2 years or something. I looked it up they’ve got a statutory power under some bullst bks regulation to order us to have some gimp come round and fk up your pipes by fitting some st
Crap, down as a 1 bed flat (was before we converted/reconfigured it), have about 3 showers a day between the GF and I plus a couple of baths a week (ours is huge). On top of that the dishwasher and washing machine are on most days too!

Guess we're heading to a world of pain!
Wasn't aware it had become compulsory, took a look at their site and says Meters are currently being installed in Bexley, Greenwich, Enfield, Camden, Islington, Haringey, Lewisham and Waltham Forest.

These areas will be completed by 2030 so hopefully a decade away for me.

glenrobbo

40,508 posts

180 months

Tuesday 31st October 2017
quotequote all
Re the "smart" meters, the supply companies are saying that they are fitted free of charge.

This is not true, as it has been admitted that everyone will end up paying via increased tariffs over time. Despite the installation of smart meters in all properties being a governnent target, there are no subsidies or grants, and the power suppliers won't be footing the massive bill,
so the cost will be passed onto the poor old end user whether we like it or not.

It's all just a great big con. irked