No water for 2 weeks
Author
Discussion

Burwood

Original Poster:

18,718 posts

276 months

Sunday 11th March 2018
quotequote all
As many have heard, a family friend in London has been without water for something like 10 days. There is no visibility on when they will.

They rent their flat. The Landlord has suggested he showers at the gym and isn’t vaguely interested in any solution or reduction in rent.

Anyone know what is required in terms of LL responsibility.

mcg_

1,454 posts

122 months

Sunday 11th March 2018
quotequote all
Guna get this in first -

If they owned the place, do you think the bank would be happy to reduce their mortgage?

Taita

8,002 posts

233 months

Sunday 11th March 2018
quotequote all
mcg_ said:
Guna get this in first -

If they owned the place, do you think the bank would be happy to reduce their mortgage?
Probably not, but he's renting and is paying for the provision of a habitable property so it's pretty irrelevant....

Burwood

Original Poster:

18,718 posts

276 months

Sunday 11th March 2018
quotequote all
Reading up on it now- it looks ike LL must rehouse them or compensate. Common sense really. Prob is they are spineless and don’t like any confrontation whatsoever.

TooMany2cvs

29,008 posts

156 months

Sunday 11th March 2018
quotequote all
Why is the water off?

If they owned it, would it have been resolved by now? Is this something the landlord can do anything about, or is this outside their control?

Burwood

Original Poster:

18,718 posts

276 months

Sunday 11th March 2018
quotequote all
I doubt the LL can do anything to mend external pipes. Makes no difference. They should rehouse or negotiate with tenant.

If they were my tenant I’d be sending bottled water and duscussing compensation at least.


mickk

30,496 posts

272 months

Sunday 11th March 2018
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Is this the problem in Streatham?

Burwood

Original Poster:

18,718 posts

276 months

Sunday 11th March 2018
quotequote all
Might be. I don’t know exactly where he lives. He’s a friend of my wife. It’s affected quite a number of people.

Bill

58,730 posts

285 months

Sunday 11th March 2018
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It's completely outside the control of the LL, so why should the LL pay? If there's compo from the water company it should go to the tenant, but apart from that I don't see how the LL is involved.

iphonedyou

10,418 posts

187 months

Sunday 11th March 2018
quotequote all
Burwood said:
Reading up on it now- it looks ike LL must rehouse them or compensate. Common sense really. Prob is they are spineless and don’t like any confrontation whatsoever.
How is that common sense? I don't see the logic - but then I don't see much.

Gooose

1,520 posts

109 months

Sunday 11th March 2018
quotequote all
It totally depends if it’s the landlords fault or the waterboards, if it is the LL fault then he should sort it, if it’s the Water boards then the tenants should be chasing them up for compensation.

I imagine it’s the waterbiards issue due to all the frozen pipe from the cold weather and they are struggling to fix everything. The tenants first call should be to them. They should and will provide as much bottled water as you request

Burwood

Original Poster:

18,718 posts

276 months

Sunday 11th March 2018
quotequote all
No running water- uninhabitable. That’s why.

blueg33

46,619 posts

254 months

Sunday 11th March 2018
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I think if depends on who has the contract with the water supplier.

If the tenant had the contract for water then he has to chase the water company for compensation. If the landlord has the contract then the lease implies that supply is landlords responsibility and tenant needs to chase landlord for rent reduction.

Unless the reason for lack of supply is a fault in the property, then it’s wholly the landlords responsibility unless the lease puts onus on tenant to repair and maintain.

Mikebentley

8,653 posts

170 months

Sunday 11th March 2018
quotequote all
As said previously if Water boards fault contact them to resolve. If LLs then his responsibility to repair.
As for all this LL should rehouse etc get a grip. No LL is going to rehouse anyone but if it’s their problem they should fix it ASAP and consider some form of compensation if due to neglect of their responsibility’s. Properties should be habitable.

Murph7355

42,001 posts

286 months

Sunday 11th March 2018
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Burwood said:
No running water- uninhabitable. That’s why.
That's how I see it too.

If the landlord ends up out of pocket, he ought to be approaching the water board about it. But it's a landlord's responsibility to ensure things like water services are available.

98elise

32,681 posts

191 months

Sunday 11th March 2018
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Burwood said:
No running water- uninhabitable. That’s why.
I don't think that would make a property uninhabitable. If your water was cut off for a while would you move out, or buy bottled water?

As has been said, if it's the landlords issue then take it up with them, or failing that the council who will take it up with the landlord.

If it's the water company then it's really not the landlords fault. The person who pays the water bills needs to contact the water company.

TooMany2cvs

29,008 posts

156 months

Sunday 11th March 2018
quotequote all
Pushing too hard on the "uninhabitable" line may well simply see the tenancy frustrated and cancelled.

I don't see a great difference here between a tenanted property and an owner-occupied one. The water supplier is in line for providing compensation - but even that's affected where the cause of the problems are outside their control.

https://www.citizensadvice.org.uk/consumer/water/w...

https://www.citizensadvice.org.uk/consumer/water/w...

I presume the water supplier IS providing alternate supply, as they're legally required to? Inconvenient, perhaps, but...

dazwalsh

6,115 posts

171 months

Sunday 11th March 2018
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As a landlord its not soemthing i have come across before but it would seem unreasonable for a landlord to be responsible in any way for the water up to the point of the meter.

However unreasonable doesnt seem to have much effect on tenant law and i bet the landlord would have to offer alternative accomodation (read: cheap hotel) to satisfy the health and safety / duty of care nonsense.

Has tenant been on the blower the water company? I would be asking them to ring daily.

Gooose

1,520 posts

109 months

Sunday 11th March 2018
quotequote all
How can the landlord ensure there is running water if a main has burst (which isn’t his responsibility) and the whole street doesn’t have water, this will be the Water boards reponsibility, tbh the landlord should be helping the tenant contact the Water board.
But due to extreme weather there are slightly different rules the that water board will be following, but they are clearly failing in getting the problem sort

Gooose

1,520 posts

109 months

Sunday 11th March 2018
quotequote all
Plus if it does come down to rehousing the tenant, they won’t be there after the next tenancy renewal lol