Water Company wants to dig up my block paving
Discussion
Had a cold call visit last week from water company saying i have a leak their side of the meter which is on my land (driveway)- which apparently means its their responsibility as its their side. They sprung me into signing their authority form so they can have permission repair it and said they'll "make good" the block paving, but their form which i found on their website suggests otherwise:
Where possible, we’ll use trenchless technology known as ‘moling’ to insert the new pipe. If we can’t avoid digging on your footpath or driveway, we’ll restore the surface to make sure it’s safe for you to use. Unfortunately, we can’t undertake specialist work though, for example relaying block or crazy paving. In such cases, we’ll make the area safe to use but you might want to arrange for a specialist to relay your surface to its original condition.
Bit concerned they are going to leave it in a state. Wonder if i should leave my car parked across it in case they try and gain access to do it whilst i am out unless they can assure me it'll be made good? Any ideas?
Where possible, we’ll use trenchless technology known as ‘moling’ to insert the new pipe. If we can’t avoid digging on your footpath or driveway, we’ll restore the surface to make sure it’s safe for you to use. Unfortunately, we can’t undertake specialist work though, for example relaying block or crazy paving. In such cases, we’ll make the area safe to use but you might want to arrange for a specialist to relay your surface to its original condition.
Bit concerned they are going to leave it in a state. Wonder if i should leave my car parked across it in case they try and gain access to do it whilst i am out unless they can assure me it'll be made good? Any ideas?
stut4 said:
Had a cold call visit last week from water company saying i have a leak their side of the meter which is on my land (driveway)- which apparently means its their responsibility as its their side. They sprung me into signing their authority form so they can have permission repair it and said they'll "make good" the block paving, but their form which i found on their website suggests otherwise:
Where possible, we’ll use trenchless technology known as ‘moling’ to insert the new pipe. If we can’t avoid digging on your footpath or driveway, we’ll restore the surface to make sure it’s safe for you to use. Unfortunately, we can’t undertake specialist work though, for example relaying block or crazy paving. In such cases, we’ll make the area safe to use but you might want to arrange for a specialist to relay your surface to its original condition.
Bit concerned they are going to leave it in a state. Wonder if i should leave my car parked across it in case they try and gain access to do it whilst i am out unless they can assure me it'll be made good? Any ideas?
Maybe write to them withdrawing your consent unless they undertake in writing to restore your property.Where possible, we’ll use trenchless technology known as ‘moling’ to insert the new pipe. If we can’t avoid digging on your footpath or driveway, we’ll restore the surface to make sure it’s safe for you to use. Unfortunately, we can’t undertake specialist work though, for example relaying block or crazy paving. In such cases, we’ll make the area safe to use but you might want to arrange for a specialist to relay your surface to its original condition.
Bit concerned they are going to leave it in a state. Wonder if i should leave my car parked across it in case they try and gain access to do it whilst i am out unless they can assure me it'll be made good? Any ideas?
bad company said:
stut4 said:
Had a cold call visit last week from water company saying i have a leak their side of the meter which is on my land (driveway)- which apparently means its their responsibility as its their side. They sprung me into signing their authority form so they can have permission repair it and said they'll "make good" the block paving, but their form which i found on their website suggests otherwise:
Where possible, we’ll use trenchless technology known as ‘moling’ to insert the new pipe. If we can’t avoid digging on your footpath or driveway, we’ll restore the surface to make sure it’s safe for you to use. Unfortunately, we can’t undertake specialist work though, for example relaying block or crazy paving. In such cases, we’ll make the area safe to use but you might want to arrange for a specialist to relay your surface to its original condition.
Bit concerned they are going to leave it in a state. Wonder if i should leave my car parked across it in case they try and gain access to do it whilst i am out unless they can assure me it'll be made good? Any ideas?
Maybe write to them withdrawing your consent unless they undertake in writing to restore your property.Where possible, we’ll use trenchless technology known as ‘moling’ to insert the new pipe. If we can’t avoid digging on your footpath or driveway, we’ll restore the surface to make sure it’s safe for you to use. Unfortunately, we can’t undertake specialist work though, for example relaying block or crazy paving. In such cases, we’ll make the area safe to use but you might want to arrange for a specialist to relay your surface to its original condition.
Bit concerned they are going to leave it in a state. Wonder if i should leave my car parked across it in case they try and gain access to do it whilst i am out unless they can assure me it'll be made good? Any ideas?
Otherwise you will end up with a bodge like this - one of the most important bits of public realm in Manchester with lovely stone sets and god awful patching by utility companies

Yes you need to withdraw your consent ASAP, and come to an agreement on how the surface will be returned to its original state. You may need to arrange quotes to provide some indication of what the water board need to cover.
Alternatively, you'll end up with a sink hole under your drive...
Alternatively, you'll end up with a sink hole under your drive...
blueg33 said:
Thats what I would do. I waould also insist that they do a "photo survey" before and after, and I would so my own as well
Otherwise you will end up with a bodge like this - one of the most important bits of public realm in Manchester with lovely stone sets and god awful patching by utility companies

Similar round here, paving is pretty much brand new.Otherwise you will end up with a bodge like this - one of the most important bits of public realm in Manchester with lovely stone sets and god awful patching by utility companies


In my experience, water companies will do whatever they want, wherever they reckon they need to, and leave whatever mess behind they fancy; with absolutely no comeback.
agent006 said:
blueg33 said:
Thats what I would do. I waould also insist that they do a "photo survey" before and after, and I would so my own as well
Otherwise you will end up with a bodge like this - one of the most important bits of public realm in Manchester with lovely stone sets and god awful patching by utility companies

Similar round here, paving is pretty much brand new.Otherwise you will end up with a bodge like this - one of the most important bits of public realm in Manchester with lovely stone sets and god awful patching by utility companies


In my experience, water companies will do whatever they want, wherever they reckon they need to, and leave whatever mess behind they fancy; with absolutely no comeback.
NDA said:
bobtail4x4 said:
they probably don`t need your consent,
utility companies have rights to access their equipment.
I wonder why they needed an authority signed if that's the case?utility companies have rights to access their equipment.
Evanivitch said:
They don't need consent, they do need to provide an acceptable period of notice and you do need to agree the standard of repair afterwards. See OfWat pages.
they got me to sign an authority form. Suppose they could try it without, but if my shed is parked over it, they'd need to request its moved first.blueg33 said:
agent006 said:
blueg33 said:
Thats what I would do. I waould also insist that they do a "photo survey" before and after, and I would so my own as well
Otherwise you will end up with a bodge like this - one of the most important bits of public realm in Manchester with lovely stone sets and god awful patching by utility companies

Similar round here, paving is pretty much brand new.Otherwise you will end up with a bodge like this - one of the most important bits of public realm in Manchester with lovely stone sets and god awful patching by utility companies


In my experience, water companies will do whatever they want, wherever they reckon they need to, and leave whatever mess behind they fancy; with absolutely no comeback.

Which water company is it and where in the country are you? If it's Welsh Water they will actively work with you to minimise disruption and leave the area looking as it was. One of the benefits of it being a not-for-profit enterprise. They have done totally new drives for some people as the surface couldn't be matched or patched effectively before.
NoAdverseDevelopments said:
Which water company is it and where in the country are you? If it's Welsh Water they will actively work with you to minimise disruption and leave the area looking as it was. One of the benefits of it being a not-for-profit enterprise. They have done totally new drives for some people as the surface couldn't be matched or patched effectively before.
Thames Water. Worst leaks in the country and they are going after my piddly little leak which i doubt will even be a leak as the only 1'-2' from the boundary, so i wonder if its actually under the road not my section.Gassing Station | Homes, Gardens and DIY | Top of Page | What's New | My Stuff