Water Company wants to dig up my block paving
Water Company wants to dig up my block paving
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Discussion

stut4

Original Poster:

166 posts

163 months

Monday 19th October 2020
quotequote all
Had a cold call visit last week from water company saying i have a leak their side of the meter which is on my land (driveway)- which apparently means its their responsibility as its their side. They sprung me into signing their authority form so they can have permission repair it and said they'll "make good" the block paving, but their form which i found on their website suggests otherwise:


Where possible, we’ll use trenchless technology known as ‘moling’ to insert the new pipe. If we can’t avoid digging on your footpath or driveway, we’ll restore the surface to make sure it’s safe for you to use. Unfortunately, we can’t undertake specialist work though, for example relaying block or crazy paving. In such cases, we’ll make the area safe to use but you might want to arrange for a specialist to relay your surface to its original condition.


Bit concerned they are going to leave it in a state. Wonder if i should leave my car parked across it in case they try and gain access to do it whilst i am out unless they can assure me it'll be made good? Any ideas?

bad company

20,742 posts

282 months

Monday 19th October 2020
quotequote all
stut4 said:
Had a cold call visit last week from water company saying i have a leak their side of the meter which is on my land (driveway)- which apparently means its their responsibility as its their side. They sprung me into signing their authority form so they can have permission repair it and said they'll "make good" the block paving, but their form which i found on their website suggests otherwise:


Where possible, we’ll use trenchless technology known as ‘moling’ to insert the new pipe. If we can’t avoid digging on your footpath or driveway, we’ll restore the surface to make sure it’s safe for you to use. Unfortunately, we can’t undertake specialist work though, for example relaying block or crazy paving. In such cases, we’ll make the area safe to use but you might want to arrange for a specialist to relay your surface to its original condition.


Bit concerned they are going to leave it in a state. Wonder if i should leave my car parked across it in case they try and gain access to do it whilst i am out unless they can assure me it'll be made good? Any ideas?
Maybe write to them withdrawing your consent unless they undertake in writing to restore your property.

blueg33

42,047 posts

240 months

Monday 19th October 2020
quotequote all
bad company said:
stut4 said:
Had a cold call visit last week from water company saying i have a leak their side of the meter which is on my land (driveway)- which apparently means its their responsibility as its their side. They sprung me into signing their authority form so they can have permission repair it and said they'll "make good" the block paving, but their form which i found on their website suggests otherwise:


Where possible, we’ll use trenchless technology known as ‘moling’ to insert the new pipe. If we can’t avoid digging on your footpath or driveway, we’ll restore the surface to make sure it’s safe for you to use. Unfortunately, we can’t undertake specialist work though, for example relaying block or crazy paving. In such cases, we’ll make the area safe to use but you might want to arrange for a specialist to relay your surface to its original condition.


Bit concerned they are going to leave it in a state. Wonder if i should leave my car parked across it in case they try and gain access to do it whilst i am out unless they can assure me it'll be made good? Any ideas?
Maybe write to them withdrawing your consent unless they undertake in writing to restore your property.
Thats what I would do. I waould also insist that they do a "photo survey" before and after, and I would so my own as well

Otherwise you will end up with a bodge like this - one of the most important bits of public realm in Manchester with lovely stone sets and god awful patching by utility companies






Evanivitch

24,842 posts

138 months

Monday 19th October 2020
quotequote all
Yes you need to withdraw your consent ASAP, and come to an agreement on how the surface will be returned to its original state. You may need to arrange quotes to provide some indication of what the water board need to cover.

Alternatively, you'll end up with a sink hole under your drive...

stut4

Original Poster:

166 posts

163 months

Monday 19th October 2020
quotequote all
thank you all. i'll withdraw consent now. Thats what i was planning to do, but wondered if i was being unreasonable.

bobtail4x4

4,051 posts

125 months

Monday 19th October 2020
quotequote all
they probably don`t need your consent,
utility companies have rights to access their equipment.

bad company

20,742 posts

282 months

Monday 19th October 2020
quotequote all
bobtail4x4 said:
they probably don`t need your consent,
utility companies have rights to access their equipment.
Do they also have rights to destroy people’s property to access their equipment without making good?

bobtail4x4

4,051 posts

125 months

Monday 19th October 2020
quotequote all
they can remove the service....

pretty sure they have rights of access,
thats why you should never build over a utility,

blueg33

42,047 posts

240 months

Monday 19th October 2020
quotequote all
bobtail4x4 said:
they probably don`t need your consent,
utility companies have rights to access their equipment.
Correct, however they have to make good damage, and in teh case of something like block paving that means returning it as it was

agent006

12,058 posts

280 months

Monday 19th October 2020
quotequote all
blueg33 said:
Thats what I would do. I waould also insist that they do a "photo survey" before and after, and I would so my own as well
Otherwise you will end up with a bodge like this - one of the most important bits of public realm in Manchester with lovely stone sets and god awful patching by utility companies
Similar round here, paving is pretty much brand new.


In my experience, water companies will do whatever they want, wherever they reckon they need to, and leave whatever mess behind they fancy; with absolutely no comeback.

NDA

23,369 posts

241 months

Monday 19th October 2020
quotequote all
bobtail4x4 said:
they probably don`t need your consent,
utility companies have rights to access their equipment.
I wonder why they needed an authority signed if that's the case?

blueg33

42,047 posts

240 months

Monday 19th October 2020
quotequote all
agent006 said:
blueg33 said:
Thats what I would do. I waould also insist that they do a "photo survey" before and after, and I would so my own as well
Otherwise you will end up with a bodge like this - one of the most important bits of public realm in Manchester with lovely stone sets and god awful patching by utility companies
Similar round here, paving is pretty much brand new.


In my experience, water companies will do whatever they want, wherever they reckon they need to, and leave whatever mess behind they fancy; with absolutely no comeback.
Really pisses me off - I spend millions creating an attractive public realm

Evanivitch

24,842 posts

138 months

Monday 19th October 2020
quotequote all
NDA said:
bobtail4x4 said:
they probably don`t need your consent,
utility companies have rights to access their equipment.
I wonder why they needed an authority signed if that's the case?
They don't need consent, they do need to provide an acceptable period of notice and you do need to agree the standard of repair afterwards. See OfWat pages.

stut4

Original Poster:

166 posts

163 months

Monday 19th October 2020
quotequote all
i've emailed withdrawal of my consent, highlighting my concerns and will park the arse end of the car over the back of it to stop them getting unauthorised access. I'll also take some pictures to say what they have to agree returning it to if they want access.

stut4

Original Poster:

166 posts

163 months

Monday 19th October 2020
quotequote all
Evanivitch said:
They don't need consent, they do need to provide an acceptable period of notice and you do need to agree the standard of repair afterwards. See OfWat pages.
they got me to sign an authority form. Suppose they could try it without, but if my shed is parked over it, they'd need to request its moved first.

CoolHands

21,125 posts

211 months

Monday 19th October 2020
quotequote all
Prepare for 2 meatheads to go at it with picks and shovels!

Andeh1

7,347 posts

222 months

Monday 19th October 2020
quotequote all
blueg33 said:
agent006 said:
blueg33 said:
Thats what I would do. I waould also insist that they do a "photo survey" before and after, and I would so my own as well
Otherwise you will end up with a bodge like this - one of the most important bits of public realm in Manchester with lovely stone sets and god awful patching by utility companies
Similar round here, paving is pretty much brand new.


In my experience, water companies will do whatever they want, wherever they reckon they need to, and leave whatever mess behind they fancy; with absolutely no comeback.
Really pisses me off - I spend millions creating an attractive public realm
This looks shocking, how do they get away with the it? Zero sts given, yet that's public money wasted?

stut4

Original Poster:

166 posts

163 months

Monday 19th October 2020
quotequote all
Neighbour a few doors down has a block paving firm in doing his drive, so have asked them to do me a quote for making good c.1-1.5m2 of paving assuming the water company leave it in a crap condition. Will present that to the Water board and see what they say.

NoAdverseDevelopments

343 posts

79 months

Monday 19th October 2020
quotequote all
Which water company is it and where in the country are you? If it's Welsh Water they will actively work with you to minimise disruption and leave the area looking as it was. One of the benefits of it being a not-for-profit enterprise. They have done totally new drives for some people as the surface couldn't be matched or patched effectively before.

stut4

Original Poster:

166 posts

163 months

Monday 19th October 2020
quotequote all
NoAdverseDevelopments said:
Which water company is it and where in the country are you? If it's Welsh Water they will actively work with you to minimise disruption and leave the area looking as it was. One of the benefits of it being a not-for-profit enterprise. They have done totally new drives for some people as the surface couldn't be matched or patched effectively before.
Thames Water. Worst leaks in the country and they are going after my piddly little leak which i doubt will even be a leak as the only 1'-2' from the boundary, so i wonder if its actually under the road not my section.