Strange water issue causing humming

[Chainedtomato]

A constant ‘hum’ noise has started and I’ve traced it back to the water meter in the street in front of the house. The noise internally can be heard from the stopcock and you can feel a bit of vibration in the pipe work around the stopcock. The dials on the water meter are dead still when there is no water demand and I’ve checked over a 3 hour period suggesting there is no leak (no bill increase either). The hum noise is constant 24hrs. Shutting off the internal stopcock and draining all water in the system doesn’t make any difference to the noise. Nipped round to the neighbours and they don’t have the problem (meter’s are next to each other under the same cover)

The fact the noise is constant is causing a real headache to figure out. I think I have ruled out an internal issue aswell with turning the stopcock off making no difference.

Any ideas are welcome as I’m a bit puzzled on this

[anonymous-user]

I’d call your water supplier.

[Chainedtomato]

garyhun said:

I’d call your water supplier.

Thanks - I think that’s my next step in troubleshooting tbh

Also to add there has been no drop in water pressure/ flow

[anonymous-user]

Chainedtomato said:

garyhun said:

I’d call your water supplier.

Thanks - I think that’s my next step in troubleshooting tbh

Also to add there has been no drop in water pressure/ flow

The meter in the pavement may be faulty and need replacing is my thought.

My experience of calling the water supplier is that they are pretty good at coming out

[Chainedtomato]

Called the water company and they ‘suspect’ it to be a faulty stop tap on their side at the meter. Booked in for a replacement sometime in the next 2 weeks

Is there anything else I can try or troubleshoot in the meantime? Would hate to wait 2 weeks and the replacement doesn’t solve the problem

[anonymous-user]

Chainedtomato said:

Called the water company and they ‘suspect’ it to be a faulty stop tap on their side at the meter. Booked in for a replacement sometime in the next 2 weeks

Is there anything else I can try or troubleshoot in the meantime? Would hate to wait 2 weeks and the replacement doesn’t solve the problem

You could see if placing some foam/insulation down the hole does any good but it may be too much vibration to solve DIY.

[Chainedtomato]

garyhun said:

You could see if placing some foam/insulation down the hole does any good but it may be too much vibration to solve DIY.

Good idea I’ll see what I’ve got

I did think it could be the internal pressure reducing valve next to the stopcock humming away and the sound is travelling to the meter in the street. If the water is turned off internally would the valve still make noise?

[anonymous-user]

Chainedtomato said:

garyhun said:

You could see if placing some foam/insulation down the hole does any good but it may be too much vibration to solve DIY.

Good idea I’ll see what I’ve got

I did think it could be the internal pressure reducing valve next to the stopcock humming away and the sound is travelling to the meter in the street. If the water is turned off internally would the valve still make noise?

If the issue is on their side of the meter then nothing you do will make any difference I would have thought.

[Chainedtomato]

To finish this off - water company came out, dug up the pavement before and around the meter box, found the pipe was not seated correctly in the stop tap causing the washer to vibrate and move around. They replaced the lot and now I have silence. Happy days