Poo issue - fairly ‘urgent’ (ha!)
Poo issue - fairly ‘urgent’ (ha!)
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ChevronB19

Original Poster:

8,141 posts

179 months

Sunday 22nd December 2024
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Problem: Over the last 6 months (we’ve been here 4 years, and no problems prior to this) the downstairs loo keeps blocking, filling to the rim when flushed, then very gradually draining until no water is in the pan. Unmentionables have reappeared in the pan, and on one memorable (!) occasion, it ‘burped’ several buckets of sewage etc. out of the pan. Lovely. I’ll never eat stew again. Note that using a plunger in the past has not worked, in fact I suspect it might be introducing an airlock and causing more problems.

In addition, once the downstairs loo pan water has started to lower from a ‘normal’ level, if the upstairs loo is flushed, the downstairs loo bubbles.

Well it’s just blocked again, today. Hooray.

Solution (not): we’ve had the drain jet flushed 3 times over the last 6 months, and are now going to have to do it again, although see below. We’ve also paid for a CCTV survey, which looks ok, although there are several >90 degree bends until it meets the main sewer (not ideal, obviously) leading to a biodisc (shared with multiple householders, none of who are suffering similar problems) There are no tree roots intruding on the existing pipework based on the CCTV survey.

Proposed solution from drainage company, to which we have agreed (but they can’t do until NY), is as follows:

We recommend replacing the pipework from the toilet and moving inspection chamber in line with the new drain coming
from SVP to elevate bends in pipework plus the installation of new gully line.

That’s fine (albeit expensive - *if* it solves the issue), but what I don’t understand is why is this happening now, where it has been fine both for us in the last 4 years and the previous owners for a further 20 years? Any other tips before I commit to 2k of remedial works on top of the c. 1k we’ve spent to date on jet washing/CCTV?

Note there have been no changes in ‘toilet habits’, only what should go down the loo goes down it, no wet wipes or sanitary products.

If it helps the soil pipe from the downstairs loo is nigh on horizontal, whereas I would’ve thought some form of drop would be appropriate if only for gravity reasons, but I am clearly not a plumber.

Hints and tips *greatly* appreciated!


ChevronB19

Original Poster:

8,141 posts

179 months

Sunday 22nd December 2024
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ETA: I’m not entirely convinced that it might not be the soil stack that is clogged, so will get some plumbers rods and a hosepipe to see if that helps before committing to the drain replacement.

Panamax

6,606 posts

50 months

Sunday 22nd December 2024
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How big's the cistern and is it filling properly to (at least) the max' recommended water level?

Some of these modern "water saving" toilets simply don't shift enough water into the pan and down the pipes to do the job properly.

Once you've got things working again I suggest flushing that toilet with a bucket of water for a few weeks rather than using the flush mechanism. If the blockage problem doesn't reoccur you've found the answer.

The Gauge

5,146 posts

29 months

Sunday 22nd December 2024
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On the two occasions when our toilet got blocked it was due to a pipe protruding too far into the soil stack or main sewer clay pipe, causing a blockage.

The first was down to the bathroom sink wast pipe entering the soil stack below the point where the toilet waste entered, with the pipe protruding through too far creating a blockage above. Wriggling this pipe where it meets the soil stack suddenly released the build up above it,

The second was after having a new kitchen installed and the washing machine relocated. The installers had to install the washing machine waste pipe in anew location and had dug down to connect it to the main sewer clay pipe under the driveway. It had gone too far into the clay pipe casing a blockage. The only way I discovered this was by lifting the manhole cover and clearing the blockage with rods, then attaching a GoPro camera to the end of the rod and pushing it back along the clay pipe. Playing the footage back afterwards revealed the waste pipe protruding too far. I had to dig back down and cut the pipe a little shorter.

Grey_Area

4,257 posts

269 months

Sunday 22nd December 2024
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Is your toilet paper breaking down properly, ours is very sensitive to this; for this reason we don't use recycled..

Underdone

849 posts

197 months

Sunday 22nd December 2024
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Japanese style bidet toilet = no high quantity of bog roll going down. Cost approx 450 plus install is probably cheaper than redoing the drainage and is a game changer in terms of the pooing experience

rossyl

1,213 posts

183 months

Monday 23rd December 2024
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If you have the video survey, I would ask a second plumber for a quote and to see what they'd do to resolve the issue.

Is there an AAV that might have stopped working? Would be a simpler fix, to simply replace that and see if it has any improvement.

Caddyshack

12,660 posts

222 months

Monday 23rd December 2024
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I would lift any external drain covers, it’s most likely a blockage.

We had similar and after lots of work with acid that you can no longer buy a massive fat berg shifted from a shared drain next door.

Simpo Two

89,380 posts

281 months

Monday 23rd December 2024
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Maybe somebody's using too much toilet paper.

Harpoon

2,241 posts

230 months

Monday 23rd December 2024
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Caddyshack said:
I would lift any external drain covers, it’s most likely a blockage.

We had similar and after lots of work with acid that you can no longer buy a massive fat berg shifted from a shared drain next door.
That was our problem at our old house when the toilet started backing up. I worked my way down checking inspection covers and the smell when I lifted the one closest to the blockage... vomit

Deltic

74 posts

226 months

Monday 23rd December 2024
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Had this with our's about 10 years after it was built. turned out there were some stones that had got into the pipework when it was being built and over time a blockage had grown, borrowed some bendy pipes and managed to dislodge them and everything has been flown through since. If yours is a relatively new build (last 20ish years) it could be the same?

ChevronB19

Original Poster:

8,141 posts

179 months

Monday 23rd December 2024
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Plumbers here (had to promise the receptionist I’d marry her if she could get someone out today!), will report back…

ChevronB19

Original Poster:

8,141 posts

179 months

Monday 23rd December 2024
quotequote all
Update - it’s nothing to do with us - the entire system is clogged, and as we are ‘downstream’ we get the first symptoms.

Can’t be sorted until Friday as it’s a major job (jobbie), so looks like we’re going to my dads for Xmas.

Gary C

13,920 posts

195 months

Monday 23rd December 2024
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ChevronB19 said:
Update - it’s nothing to do with us - the entire system is clogged, and as we are ‘downstream’ we get the first symptoms.

Can’t be sorted until Friday as it’s a major job (jobbie), so looks like we’re going to my dads for Xmas.
Can you block your loo until then ? Shove some towels down it ?

Can see with other houses full of guests all using the facilities, you may return to a right old mess.

ChevronB19

Original Poster:

8,141 posts

179 months

Monday 23rd December 2024
quotequote all
Gary C said:
Can you block your loo until then ? Shove some towels down it ?

Can see with other houses full of guests all using the facilities, you may return to a right old mess.
That is indeed my concern. And not a bad idea either. I’m not wanting other peoples crap exploding through my loo, our own is bad enough.

JimM169

707 posts

138 months

Monday 23rd December 2024
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Appreciate you want it sorted sooner rather than later but if the problem is in the shared part of the drain your water company is likely to be responsible for sorting. If it just needs jetting then you may just want to swallow the cost but if it's a dig down and repair job then it might be worthwhile investigating this option


miniman

28,408 posts

278 months

Monday 23rd December 2024
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How close are you to Liverpool?

https://youtube.com/@thedrainunblockers

ChevronB19

Original Poster:

8,141 posts

179 months

Monday 23rd December 2024
quotequote all
JimM169 said:
Appreciate you want it sorted sooner rather than later but if the problem is in the shared part of the drain your water company is likely to be responsible for sorting. If it just needs jetting then you may just want to swallow the cost but if it's a dig down and repair job then it might be worthwhile investigating this option
It’s all private property, not connected to the mains - or at least it only is after the Biodisc does its munching. But appreciate the advice.

Gary C

13,920 posts

195 months

Monday 23rd December 2024
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Ah, a biodisk

Is it only gravity fed or do you have mutrators ?

ChevronB19

Original Poster:

8,141 posts

179 months

Monday 23rd December 2024
quotequote all
Gary C said:
Ah, a biodisk

Is it only gravity fed or do you have mutrators ?
I have no idea. Mutrators does sound like a good idea for a new superhero franchise though.

All I know is that gravity wise, we are at the bottom (oh, the irony) of all houses that ‘feed’ it, so any issue with it or the pump, we get the crap first. The Biodisc is higher up than our sewer as well as several other houses, so a pump is obviously crucial.

Loads of problems before with new movers thinking they can put wet wipes/sanitary products etc down the loo, but this doesn’t seem to be the issue in this case.

We’ve been here 4 years and there have been constant problems. But due to gravity it is always us that are the first to suffer. It’s an 1820 house, but all the others are new, and when they built (or more accurately restored the attached barns, and did some new builds behind them), that’s when the new sewage system was out in place that hooked our place (before we moved in) into it.

Loads of problems with this house, so we are taking the usual PH advice of ‘move’. This is the straw that has broken the camels back.

Fortunately there is a nearby petrol station who are happy for us to ‘use it’ when needed.

Edited by ChevronB19 on Monday 23 December 18:57


Edited by ChevronB19 on Monday 23 December 18:58