New home oil boiler - fix or replace?
New home oil boiler - fix or replace?
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Discussion

j4ck100

Original Poster:

818 posts

161 months

Friday 27th December 2024
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Hi all

Moved into a new place with a 2006 Worcester oil boiler

We have had it serviced but about once every couple of weeks it is locking out. Call out the repair man and he adjusted the photocell and said should be fine - then it goes again.

Reset and still nothing. Call him out again and he reboots and it works. Says he can throw parts at it but difficult to diagnose further as all looks ok.

What would you do in this situation? New boiler?

essayer

10,220 posts

210 months

Friday 27th December 2024
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New repair man/woman

ARHarh

4,849 posts

123 months

Saturday 28th December 2024
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I would also be looking at getting someone else to fix it. Your guy is obviously not managing to fix it.

chrisch77

845 posts

91 months

Saturday 28th December 2024
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We had similar issue after moving into our house last winter. Turns out the main issue was incompetence of the ‘engineer’ they had been servicing the boiler for years and we had called out for the repairs. Numerous items were assembled incorrectly, one of which was a shroud around the burner leading to the photo sensor getting sooted up.

catso

15,225 posts

283 months

Saturday 28th December 2024
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Oil boilers are generally very reliable IMHO.

Ours has been going since 1990 and still working fine, had to fix a leaky oil pump last year - just a couple of 'O' rings and every so often fit a new nozzle to the burner but otherwise been trouble-free.

Noisy bugger though, good job it's in it's own room.

anonymous-user

70 months

Saturday 28th December 2024
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Go straight to Worcester.

We had an old Worcester boiler (granted, it was a gas-fired combi, not an oil burner) and we got a local boiler repair chap to look at it when it went wrong. He was stumped.

Spoke to Worcester and we got a fixed price repair where they replaced everything that needed replacing for a fixed cost. From memory, we had a new tank, a new diverter valve and a new manifold for about £250. Would have cost three times that if we’d had the parts replaced individually.

RSstuff

802 posts

31 months

Saturday 28th December 2024
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LR90 said:
Go straight to Worcester.

We had an old Worcester boiler (granted, it was a gas-fired combi, not an oil burner) and we got a local boiler repair chap to look at it when it went wrong. He was stumped.

Spoke to Worcester and we got a fixed price repair where they replaced everything that needed replacing for a fixed cost. From memory, we had a new tank, a new diverter valve and a new manifold for about £250. Would have cost three times that if we’d had the parts replaced individually.
This^^^ but it was more like £350 on our 15 year old WB gas boiler. That included a service and guarantee on the parts they replaced. The guy turned up in a fairly new WB signed van, so he probably wasn't a sub contractor.

Baldchap

9,181 posts

108 months

Saturday 28th December 2024
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RSstuff said:
LR90 said:
Go straight to Worcester.

We had an old Worcester boiler (granted, it was a gas-fired combi, not an oil burner) and we got a local boiler repair chap to look at it when it went wrong. He was stumped.

Spoke to Worcester and we got a fixed price repair where they replaced everything that needed replacing for a fixed cost. From memory, we had a new tank, a new diverter valve and a new manifold for about £250. Would have cost three times that if we’d had the parts replaced individually.
This^^^ but it was more like £350 on our 15 year old WB gas boiler. That included a service and guarantee on the parts they replaced. The guy turned up in a fairly new WB signed van, so he probably wasn't a sub contractor.
They no longer do the whole country, sadly. So if you're unlucky enough to be in one of the areas they don't cover, (as I am) they won't come to you.

shtu

3,929 posts

162 months

Saturday 28th December 2024
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j4ck100 said:
What would you do in this situation? New boiler?
I'd take this advce,

essayer said:
New repair man/woman
Oil boilers are not very complex things, and he certainly shouldn't be guessing what's wrong.


Out of interest, which model?

j4ck100

Original Poster:

818 posts

161 months

Saturday 28th December 2024
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She is a Worcester Danesmore 26/32 with a Bentone ST40 burner dated 2006

shtu

3,929 posts

162 months

Saturday 28th December 2024
quotequote all
Well, that's about a complex as an anvil. A decent engineer should be able to sort that thing out.

https://www.nu-way.co.uk/wp-content/uploads/2019/1...

Page 9 gives you the lockout timings, which are usually a hint at the cause of a lockout, and page 13 gives you a diagnostic flowchart.

If it was me, I'd replace (not "wash in kerosene") all the filters from the tank valve to the pump's internal one, fit a new nozzle, check and set the electrodes, adjust the pump pressure. Basically, give it a thorough service.

If all that's already been done, check the photocell, eg, https://www.youtube.com/watch?v=uBZ7NIEEvck

None of that is complicated or difficult, but adjusting the oil pump requires pressure gauges which probably aren't worth buying for most people.

(note, I'm a DIYer who services and fixes my own, I don't do it for a living)

clockworks

6,828 posts

161 months

Saturday 28th December 2024
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Up until 2 weeks ago, I had a "smaller" version of that boiler.
Installed in 1997, according to the label under the lid.

It did go through a period of locking out. The trick is pinning down exactly what it is trying to do when the lockout happens.
In my case, it was a weak ignition transformer. It would start up perfectly well from stone cold, but sometimes fail when trying to restart when hot. Motor would start ( purge cycle), try and light, but fail and lock out.

Easy and cheap DIY fix.

It also had a new motor (noisy bearings) and a new oil pump (minor leak).

It was still performing fine when it was ripped out and replaced with a heat pump. My problem was with the oil tank - surface cracking from UV exposure. Tank location wouldn't be legal now, so it was either resite a new plastic tank in the middle of the garden, or go for a fireproof new tank in the existing location.
A heatpump installation worked out at the same price as a fireproof tank, because of the government grant.



RSstuff

802 posts

31 months

Thursday 2nd January
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Baldchap said:
They no longer do the whole country, sadly. So if you're unlucky enough to be in one of the areas they don't cover, (as I am) they won't come to you.
I'd had a few online quotes for around £2k for a new boiler. Before a local heating engineer told me about the WB scheme, there was a WB base only 25 miles away though.

alfabeat

1,331 posts

128 months

Thursday 2nd January
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That is the same as our oil boiler (Worcester Danesmore 26/32). Ours is about 25 years old and has largely been trouble free. They are very basic. A good heating engineer used to working on oil boilers should have no problem in sorting it out and giving you many more years of trouble-free performance.

OutInTheShed

11,734 posts

42 months

Thursday 2nd January
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clockworks said:
Up until 2 weeks ago, I had a "smaller" version of that boiler.
Installed in 1997, according to the label under the lid.

It did go through a period of locking out. The trick is pinning down exactly what it is trying to do when the lockout happens.
In my case, it was a weak ignition transformer. It would start up perfectly well from stone cold, but sometimes fail when trying to restart when hot. Motor would start ( purge cycle), try and light, but fail and lock out.
....
Boilers are often pretty simple, there's often only a few inputs to the logic which can 'lock the boiler out'.
Modern stuff will give error codes.
Older stuff, you may have to catch it in the act and observe the inputs to the PCB.

Boilers from last century are often more about relays and the odd logic IC, modern ones are fully of microprocessors and software.
If you can find a schematic of the PCB, it may be easier to understand.

Reasons for locking out a boiler would be things like too many failed ignition attempts, low water flow, low airflow in the flue, overheat somewhere...

Thebaggers

378 posts

149 months

Thursday 2nd January
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May be that the service engineer has the mixture wrong and that's why it is sooting up the photocell. Got a printout from the last service from the probe meter? You can check from that if it is within tolerances, may be running rich.