Getting fibre from an Internet Service Provider

[TUS373]

The national roll out of fibre to homes is taking some time in our area of Calderdale, West Yorkshire. Whilst it will be fantastic to enjoy fast Internet, I cannot see how they will get it to homes that are even marginally off of a road.

Can they take fibre over ground between existing telegraph poles or in protective conduit on ground next to structures such as dry stone wall? Or must it go under ground, requiring some excavations?

I made the mistake of moving from EE with a FTC connection speed of 17-20 MPS to a rural 5G Internet Service. Technically speaking, it is a revelation getting 200 MPS, except the Service goes off line for days at a time. It would be OK if the ISP, let's call them Slowline Communications (because they are not Quick at anything) got their backsides into gear with decent, honest, reliable, obtainable service, but they dont. Service was off for 6 days recently, but their messaging was 'it will be fixed any time now'. Working from home and paying £59/month, it is not good enough when losing Internet and VOIP together.

Im not really sure what to do. Are there any other ISPs in West Yorkshire that can offer rural 5G broadband? I dont think Starlink will work as there is a hill behind us and trees surrounding so line of sight to the sky is narrow.

At the moment, I have bought another Smarty SIM to use in a 4G router. Whilst no where near as fast, and unable to provide VOIP without a lot of messing, it seemed more reliable when using it in the past.

Any ideas for who to try as I want to leave Slowline Communications with indecent haste. They were an expensive mistake.

[AB]

Starlink might surprise you, it doesn't need a large line of sight to work.

My house is pretty low down, surrounded by trees but we managed to get it an unobstructed view, albeit a small one, and it's been great. You can order the gear and send it back if it doesn't work for you.

[TUS373]

AB said:

Starlink might surprise you, it doesn't need a large line of sight to work.

My house is pretty low down, surrounded by trees but we managed to get it an unobstructed view, albeit a small one, and it's been great. You can order the gear and send it back if it doesn't work for you.

Thanks for reply. I downloaded an app from them, albeit a few years ago, that is used to scan the sky. It summised that the 'window' was too small for reliable service with Starlink.

I should add...there is no 5G mast just down the road. The 5G mast is about 3 miles away and there is a powered Zyxel antenna. Problem is, the mast keeps failing and whoever at Slowline gets sent to fix it, has failed to gain access to the mast. Its like "who has the keys? Bob, have you seen them recently?". Its an absolute farce.

[redstar1]

My fibre comes via telegraph poles, no problem at all.

[Alickadoo]

We went FTTP about 2 weeks ago. PITA. Got sorted after a return visit by EE - or was it Openreach? The amusing/infuriating thing was for EE, PlusNet, BT and Openreach all trying to pretend the other company was nothing to do with them!

We finally had an EE bloke on the phone who was excellent. One tends to forget how many bits of kit in your house use an internet connection.

[.:ian:.]

If your phone line is on a telegraph pole, which is likely if you are rural, then the fibre will too.
Trooli rolled out fibre to my little village last year, it didnt take long from the works to clear then main ducting in to road to the cbt boxes appearing on the telegraph poles.