How to get out of a water meter contract?
How to get out of a water meter contract?
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Discussion

Soir

Original Poster:

2,277 posts

262 months

Friday 25th June 2010
quotequote all
Bought house in December, previous owners had meter installed 12mths earlier (you are only allowed to cancel it within first 12mths regardless of ownership)

We have a 1 yr old kid and another baby on the way - with all the washing/baths etc.. this is already well over the standard rate (with no meter) so will be even higher when baby no2 arrives.

Does anyone happen to know how we can try to negotiate our way out of this meter.. ?

Simpo Two

91,108 posts

288 months

Friday 25th June 2010
quotequote all
If you're allowed to cancel it then there's no negotiation required surely? Just write to the water company.

If they refuse, you'll have to sell the babies.

Phooey

13,483 posts

192 months

Friday 25th June 2010
quotequote all
I may be wrong, but i was under the impression that once a meter is fitted, you cannot revert back to non-metered.
I've asked this myself with our water supplier and they said NO

davemac250

4,499 posts

228 months

Friday 25th June 2010
quotequote all
Phooey said:
I may be wrong, but i was under the impression that once a meter is fitted, you cannot revert back to non-metered.
I've asked this myself with our water supplier and they said NO
You are not wrong.

And at a change of ownership Water Co's are only allowing people to have metered supply.

Soir

Original Poster:

2,277 posts

262 months

Friday 25th June 2010
quotequote all
Water company says you can remove within 12mths of it being installed. After this time it must stay (even if change of ownership at the house)

there must be someone at UU who can authorise it?!

arfur daley

834 posts

189 months

Friday 25th June 2010
quotequote all
interrupt water supply from next doors pipe and leave sprinklers on all night.

Dave^

7,787 posts

276 months

Friday 25th June 2010
quotequote all
Soir said:
Water company says you can remove within 12mths of it being installed. After this time it must stay (even if change of ownership at the house)

there must be someone at UU who can authorise it?!
The original owner (who had the meter installed) can cancel the contract at any time within the first twelve months...

However, if they sell the house within that 12months, the new occupier cannot have the contract cancelled, even if still within the 12months...

croyde

25,482 posts

253 months

Friday 25th June 2010
quotequote all
Our water rates are about £300 a year but my brother, who is on a meter with 2 kids to our 3, has to pay £90 a month.

£1080 a year yikes

Before he had the meter the kids left the garden hose running in the winter and it was not noticed for a WEEK!! I wonder what that would have cost?

He is really stressed running around keeping a check on how long they shower for, if they have kept the taps running etc.

Simpo Two

91,108 posts

288 months

Friday 25th June 2010
quotequote all
Soir said:
Water company says you can remove within 12mths of it being installed. After this time it must stay (even if change of ownership at the house)
You seem to have answered your question. Ask them to uninstall it as per the contract terms.

Muzzer

3,814 posts

244 months

Friday 25th June 2010
quotequote all
Phooey said:
I may be wrong, but i was under the impression that once a meter is fitted, you cannot revert back to non-metered.
I've asked this myself with our water supplier and they said NO
I've just had a meter fitted.

The paperwork for mine says that if the bills are higher than they were on estimated rates, I can revert back to non-meter.

Unlikely though, they were extortionate before!

Soir

Original Poster:

2,277 posts

262 months

Friday 25th June 2010
quotequote all
Simpo Two said:
Soir said:
Water company says you can remove within 12mths of it being installed. After this time it must stay (even if change of ownership at the house)
You seem to have answered your question. Ask them to uninstall it as per the contract terms.
Sorry, previous owners had the meter for 12mths just as we bought the property - so cannot remove it

Was hoping someone in the industry may know a way around it

Simpo Two

91,108 posts

288 months

Friday 25th June 2010
quotequote all
Oh sorry, thought you had a few days left.

I think you'll just have to be more careful with water smile

davemac250

4,499 posts

228 months

Friday 25th June 2010
quotequote all
Soir said:
Simpo Two said:
Soir said:
Water company says you can remove within 12mths of it being installed. After this time it must stay (even if change of ownership at the house)
You seem to have answered your question. Ask them to uninstall it as per the contract terms.
Sorry, previous owners had the meter for 12mths just as we bought the property - so cannot remove it

Was hoping someone in the industry may know a way around it
Sounds like this depends upon area.

Thames Water said that any new occupiers had to have a meter, no matter what was at the property.

Note, that was occupiers, even though I rented out the house I had to change to a meter.

JR

14,102 posts

281 months

Friday 25th June 2010
quotequote all
Soir said:
Simpo Two said:
Soir said:
Water company says you can remove within 12mths of it being installed. After this time it must stay (even if change of ownership at the house)
You seem to have answered your question.
... previous owners had the meter for 12mths just as we bought the property
Even if it had been 12 seconds you could not remove it although they should have let you know this according to UU: http://www.unitedutilities.com/Documents/Water_met...
UU said:
If I move house can the new occupier go back to charges based on the rateable value of the property?
No, this is not an option. All new occupants will be charged for their water services based on their meter readings (even if you have changed back to paying charges based on rateable value).
When moving home you must let the new owner know they will be charged for their water services based on meter readings.

GreenDog

2,261 posts

215 months

Friday 25th June 2010
quotequote all
croyde said:
Our water rates are about £300 a year but my brother, who is on a meter with 2 kids to our 3, has to pay £90 a month.

£1080 a year yikes

Before he had the meter the kids left the garden hose running in the winter and it was not noticed for a WEEK!! I wonder what that would have cost?

He is really stressed running around keeping a check on how long they shower for, if they have kept the taps running etc.
FFS ! Mine are prob in area of the £300pa too, sound like your brother might have an underground leak somewhere after the meter.

Don

28,378 posts

307 months

Friday 25th June 2010
quotequote all
Muzzer said:
Phooey said:
I may be wrong, but i was under the impression that once a meter is fitted, you cannot revert back to non-metered.
I've asked this myself with our water supplier and they said NO
I've just had a meter fitted.

The paperwork for mine says that if the bills are higher than they were on estimated rates, I can revert back to non-meter.

Unlikely though, they were extortionate before!
This is the usual way round. Unless you have a horrible leak you generally get a lower bill.

Apart from young families who have the dishwasher/washing machine on thrice daily coping with keeping the little dears vaguely clean. Those people get shafted.

My wife and I don't have a big water bill as we have no kids and no leaks.

Phooey

13,483 posts

192 months

Friday 25th June 2010
quotequote all
GreenDog said:
croyde said:
Our water rates are about £300 a year but my brother, who is on a meter with 2 kids to our 3, has to pay £90 a month.

£1080 a year yikes

Before he had the meter the kids left the garden hose running in the winter and it was not noticed for a WEEK!! I wonder what that would have cost?

He is really stressed running around keeping a check on how long they shower for, if they have kept the taps running etc.
FFS ! Mine are prob in area of the £300pa too, sound like your brother might have an underground leak somewhere after the meter.
Haven't got my bill to hand BUT our water charges are over a grand a year too. 3/4 kids = washing machine used at least twice daily, mains pressure shower uses *loads* of water, and is used at least 6 times day. At least 2 baths a day are had in our house, toilets constantly being flushed, dishwasher at least once a day, not to mention all the other pots you wash by hand. Kids pool been filled twice this week e.t.c. e.t.c.
Soon adds up i'm afraid frown

Davi

17,153 posts

243 months

Friday 25th June 2010
quotequote all
They recently tried to sneak a meter onto our place when the stopcock had to be replaced, I firmly rejected their intentions!!! I have however just sunk two 200 gallon waterbutts into the side of the hill, complete with pump, and am contemplating a further 2, just in case.

FlossyThePig

4,138 posts

266 months

Friday 25th June 2010
quotequote all
  1. Can you take readings off the meter yourself? If so you can check if you have a leak on your side.
  2. A high proportion of the water rate is usually sewage. We have a 100 year old cess pit which reduces our monthly water bill to less than £9.00
  3. When next door neighbours had their meter installed their bills dropped even though their domestic water was used in a stable with at least ten horses. There are about eight old baths that are used as water troughs, I'm sure they use more water than your little ones)

Soovy

35,829 posts

294 months

Friday 25th June 2010
quotequote all
Soir said:
Simpo Two said:
Soir said:
Water company says you can remove within 12mths of it being installed. After this time it must stay (even if change of ownership at the house)
You seem to have answered your question. Ask them to uninstall it as per the contract terms.
Sorry, previous owners had the meter for 12mths just as we bought the property - so cannot remove it

Was hoping someone in the industry may know a way around it
This should have been picked up when you bought.

You'll have to wear it.

Sorry.