Combi Boiler Help
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Discussion

CatherineJ

Original Poster:

9,586 posts

266 months

Wednesday 6th October 2010
quotequote all
Hoping someone can help. Have had a few problems the last couple of mornings with the hot water in the house.

If I turn a tap on downstairs no problem the pump and pilot light fire up and there is hot water. However yesterday morning and again this morning when running the hot bath tap, the pump fires but not the pilot light so no hot water upstairs. It's also intermitent, just to complicate things further, it only seams to occur after the bath has filled and then when I go to draw more water either from the bath or the sink.

Now if I turn the bath tap on and then go downstairs and turn the kitchen tap on then off, the pilot light stays alight.

I have checked the water pressure after this happened yesterday morning and it was a little low so I topped it up by a small amount, so I know it's not that.

I have the engineer coming out, but can anyone think what it is, just in case it is something i can do.

Edited by CatherineJ on Wednesday 6th October 11:48

CedGTV

2,538 posts

277 months

Wednesday 6th October 2010
quotequote all
Intermittent Thermocoupling, or Pilot light or a glitch in the PCB ?

That or it's the angle of the dangle on the flange to the do-di-fiddleo

cjs

11,474 posts

274 months

Wednesday 6th October 2010
quotequote all
What about the central heating, is this working ok?

Sounds like the boiler could be over heating and cutting the gas. When the HW tap is turned off, the heating pump runs for a while to circulate water around the heating system to cool down the boiler, sounds like this is not happening maybe??

When this happened on my boiler it turned out to be the Diverter Valve that switches the water flow from heating to HW. Cost of the part was £80, I fitted it myself.

CatherineJ

Original Poster:

9,586 posts

266 months

Wednesday 6th October 2010
quotequote all
cjs said:
What about the central heating, is this working ok?

Sounds like the boiler could be over heating and cutting the gas. When the HW tap is turned off, the heating pump runs for a while to circulate water around the heating system to cool down the boiler, sounds like this is not happening maybe??

When this happened on my boiler it turned out to be the Diverter Valve that switches the water flow from heating to HW. Cost of the part was £80, I fitted it myself.
I havent tried the central heating yet this autumn. I've given it a whirl and yes that fires up without a problem. So it's just the hot taps upstairs that is the problem.


Edited by CatherineJ on Wednesday 6th October 14:57

Ricky_M

6,618 posts

242 months

Wednesday 6th October 2010
quotequote all
What make and model is it?

Ferg

15,242 posts

280 months

Wednesday 6th October 2010
quotequote all
Sounds like the diaphragm might have a small split and the flow to the bath isn't enough to move it due to the extra height it has to go.
Call a heating engineer for an accurate diagnosis.

CatherineJ

Original Poster:

9,586 posts

266 months

Wednesday 6th October 2010
quotequote all
Well the heating engineer has gone and now i'm really cross, because I now have no hot water and I can't even here the pump kicking in after he meddled with it. So que me leaving a snotty message on the companies answerphone for tomorrow morning.

He "thinks" it's the diverter valve. He mentioned the diaphragm but recommended the whole valve be replaced as we live in a hard water area. So he's gone off to enquire about parts and someone will ring tomorrow.

Thanks for all your help guys.


Ferg

15,242 posts

280 months

Wednesday 6th October 2010
quotequote all
Hmmm.....diaphragm too cheap, obviously.

Hard water my arse.

CatherineJ

Original Poster:

9,586 posts

266 months

Wednesday 6th October 2010
quotequote all
Ferg said:
Hmmm.....diaphragm too cheap, obviously.

Hard water my arse.
Something about the venturis blocking with limescale. In fact when he first arrived, he said he thought it was limescale again (he came out 2 years ago to put in a new heat exchanger and remembered). Anyway he soon decided it wasn't that. So we will see what they come up with tomorrow.

dirkgently

2,160 posts

254 months

Wednesday 6th October 2010
quotequote all
CatherineJ said:
Ferg said:
Hmmm.....diaphragm too cheap, obviously.

Hard water my arse.
Something about the venturis blocking with limescale. In fact when he first arrived, he said he thought it was limescale again (he came out 2 years ago to put in a new heat exchanger and remembered). Anyway he soon decided it wasn't that. So we will see what they come up with tomorrow.
Can you ask him where the venturi is? cos i`d quite like to know.

CatherineJ

Original Poster:

9,586 posts

266 months

Wednesday 6th October 2010
quotequote all
dirkgently said:
CatherineJ said:
Ferg said:
Hmmm.....diaphragm too cheap, obviously.

Hard water my arse.
Something about the venturis blocking with limescale. In fact when he first arrived, he said he thought it was limescale again (he came out 2 years ago to put in a new heat exchanger and remembered). Anyway he soon decided it wasn't that. So we will see what they come up with tomorrow.
Can you ask him where the venturi is? cos i`d quite like to know.
Well i'm pretty certain that is what he said. I'm sure that word wouldn't have just popped into my head would it?

dirkgently

2,160 posts

254 months

Wednesday 6th October 2010
quotequote all
CatherineJ said:
I'm sure that word wouldn't have just popped into my head would it?
I wouldn't like to say wink but it sounds like a load of old flannel to me.

CatherineJ

Original Poster:

9,586 posts

266 months

Thursday 7th October 2010
quotequote all
Well I nearly fell off my chair with the quote.

£349 plus the cost of yesterday's call out to replace a valve, making a total of £399.00

Anyway I spoke to the boiler manufacturer and they feel the diaphragm can be replaced and not the whole bloomin unit. They called a gas engineer near to me to discuss and again he was of the same opinion as the manufacturer that it's just going to need the part and not the whole valve.


Ferg

15,242 posts

280 months

Thursday 7th October 2010
quotequote all
CatherineJ said:
Well I nearly fell off my chair with the quote.

£349 plus the cost of yesterday's call out to replace a valve, making a total of £399.00

Anyway I spoke to the boiler manufacturer and they feel the diaphragm can be replaced and not the whole bloomin unit. They called a gas engineer near to me to discuss and again he was of the same opinion as the manufacturer that it's just going to need the part and not the whole valve.
It makes me embarrassed to be in this industry when you get people like that coming 'round. That's damn steep for a diverter valve too!!!

Edited to add:
PS I don't know what boiler you have, but here are some typical diaphragm prices.

http://shop.ebay.co.uk/?_from=R40&_trksid=p390...

Edited by Ferg on Thursday 7th October 18:19

dirkgently

2,160 posts

254 months

Thursday 7th October 2010
quotequote all
To be honest Ferg,if she called out one of the A+ AA+ A1 ect in the YP that`s not a bad price, unfortunately we all get tared with the same brush.

CatherineJ

Original Poster:

9,586 posts

266 months

Thursday 7th October 2010
quotequote all
The people I called supposedly have a great reputation and have a big presence in Wiltshire, definately not a cowbow outfit.

I've basically cancelled them ordering the valve and am awaiting a cal back from this other heating engineer.


Edited by CatherineJ on Thursday 7th October 20:36

CatherineJ

Original Poster:

9,586 posts

266 months

Monday 11th October 2010
quotequote all
Well an update for those of you that were kind enough to advise me last week.

I had a new heating engineer out today.

The Diverter Valve Membrane diagnosis from the other company was incorrect. It was a faulty microswitch on the diverter valve, which unfortunately just happens to have been smashed by last weeks company (you could tell because the break was spotless with no build up of dust and dirt).

In addition to that somehow the back of the pressure guage has also been broken and water was escaping. Not sure how that has happened, the guage was probably 2 years old as I remember having that replaced after we moved in.

So as you can imagine I am in the process of writing a stern letter to last weeks comapny to tell them where they can stick their bill, which will undoubtedly be winging it's way to me.