Hilton HHonours - Benefits, Gold or Diamond
Discussion
I have enjoyed Diamond membership for a couple of years mainly through Amex membership. The most important benefits for me are a room upgrade, breakfast and wifi.
I now understand that I will be downgraded to Gold membership and cannot find which of these benefits will be lost (the Hilton site is as clear as mud on this).
Does anybody here know?
I now understand that I will be downgraded to Gold membership and cannot find which of these benefits will be lost (the Hilton site is as clear as mud on this).
Does anybody here know?
From looking at my hilton honours the main difference seems to be the number of bonus points you get, diamond 50% extra, gold 25% extra. Then upgrades and executive floor lounge access, shown below.
• If you are an HHonors guest with Gold status, you and up to one additional registered guest in the same room will be granted complimentary access to the Executive Floor Lounge only if you receive a room upgrade to the Executive Floor or an upgrade to a room type that confers Executive Floor Lounge access benefits.
• If you are an HHonors guest with Diamond status, you and up to one additional registered guest in the same room will always enjoy complimentary access to the Executive Floor Lounge, even if you do not receive a room upgrade to the Executive Floor.
• If you are an HHonors guest with Gold status, you and up to one additional registered guest in the same room will be granted complimentary access to the Executive Floor Lounge only if you receive a room upgrade to the Executive Floor or an upgrade to a room type that confers Executive Floor Lounge access benefits.
• If you are an HHonors guest with Diamond status, you and up to one additional registered guest in the same room will always enjoy complimentary access to the Executive Floor Lounge, even if you do not receive a room upgrade to the Executive Floor.
I am also gold- its not vastly different from diamond TBH.
I am guessing you got diamond via amex centurion?
Breakfast - yes, continental breakfast for you and additional 1 registered guest in the same room , for each day of your stay. Be aware though that some hiltons stretch this definition, and you will wind up with vouchers for a drink,pastry and piece of fruit from the starbucks in the lobby (hilton union square (SF) i'm looking at you!). There is a massive thread somewhere on flyertalk detailing which properties give proper breakfasts and which don't.
Golds used to get access to the exec lounge for breakfast but this stopped - now you can only access that if you are upgraded to the exec floor or are diamond. In your profile you can select 1000 points instead of breakfast if you like that sort of thing!
Internet- yes, complimentary for gold
Upgrades- Yes, but not as often as diamond. If not upgraded golds usually get put in the nicer (often refurbished) rooms anyway.
You still get late checkout/early check in, health/fitness centre access, and two bottles of water per stay, so all round it is pretty good and worthwhile having.
If you do drop to gold from diamond, consider doing a diamond challenge to get you back up there- if you stay regularly it shouldn't be too hard- you just need to call them and ask about it and see what they offer - usually a set number of nites in a 90 day period or similar and then you get bumped back up to diamond.
Full tier benefits listed here:
http://hhonors3.hilton.com/en/explore/benefits/ind...
I am guessing you got diamond via amex centurion?
Breakfast - yes, continental breakfast for you and additional 1 registered guest in the same room , for each day of your stay. Be aware though that some hiltons stretch this definition, and you will wind up with vouchers for a drink,pastry and piece of fruit from the starbucks in the lobby (hilton union square (SF) i'm looking at you!). There is a massive thread somewhere on flyertalk detailing which properties give proper breakfasts and which don't.
Golds used to get access to the exec lounge for breakfast but this stopped - now you can only access that if you are upgraded to the exec floor or are diamond. In your profile you can select 1000 points instead of breakfast if you like that sort of thing!
Internet- yes, complimentary for gold
Upgrades- Yes, but not as often as diamond. If not upgraded golds usually get put in the nicer (often refurbished) rooms anyway.
You still get late checkout/early check in, health/fitness centre access, and two bottles of water per stay, so all round it is pretty good and worthwhile having.
If you do drop to gold from diamond, consider doing a diamond challenge to get you back up there- if you stay regularly it shouldn't be too hard- you just need to call them and ask about it and see what they offer - usually a set number of nites in a 90 day period or similar and then you get bumped back up to diamond.
Full tier benefits listed here:
http://hhonors3.hilton.com/en/explore/benefits/ind...
Edited by GCH on Wednesday 20th March 18:19
GCH said:
If you do drop to gold from diamond, consider doing a diamond challenge to get you back up there- if you stay regularly it shouldn't be too hard- you just need to call them and ask about it and see what they offer - usually a set number of nites in a 90 day period or similar and then you get bumped back up to diamond.
Edited by GCH on Wednesday 20th March 18:19
[i] Thank you for your inquiry regarding your Diamond tier status. We appreciate you taking the time to contact us.
On March 31st of each year, Hilton HHonors conducts a review of eligible tier accounts. As elite tier members must complete tier qualification criteria in order to maintain their status, the review analyzes the eligible activity posted to each account in the previous calendar year.
If it is determined that the posted activity meets the requirements for the current tier level, the status is extended through March 31st of the following year automatically.
If it is determined that the posted activity did not meet the current tier level requirements, the status is adjusted to the appropriate level to correspond with the posted activity.
If a member's tier status is adjusted the new tier becomes effective on April 1st and the member is issued new credentials.
Please visit our website at www.hiltonhhonors.com for additional information regarding the HHonors program and membership levels.
If there is anything else we can assist you with, please do not hesitate to contact us. For immediate assistance, please click on the link below for the contact number of the Hilton Worldwide Service Center location nearest you.
http://hhonors3.hilton.com/en/support/index.html.
Best regards,
Laura S.
Email Coordinator
Customer Care Email Department
Hilton Reservations and Customer Care
www.hiltonworldwide.com [/i]
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