Flying with Ryan air in April 2018. Muppets the lot of them
Discussion
Is the issue they have no staff available and cant get any ?
And why isn't that their problem ? this shouldn't impact customers at all, customers should not be aware of their internal issues, I guess it is to save money rather than drafting in pilots or whoever, they made 1.1 Billion last year.
I know they are a low cost operator but it shouldn't be wholly about money, where is the commitment to providing a service, they have taken bookings and not honored them, obviously sometimes flights get cancelled but usually it is only under exceptional and unavoidable conditions like weather or technical issues, wholesale cancellations of scheduled flights due to administrative issues seems lunacy.
I suspect they will get away with it, as lets face it, they are cheap and they fly many routes, it is sometimes unavoidable flying with them but I do hope people people remember this, O Leary needs to take the fall for it, not the airline and all its other staff, he is in charge, the buck stops with him, never seen any airline do this before.
And why isn't that their problem ? this shouldn't impact customers at all, customers should not be aware of their internal issues, I guess it is to save money rather than drafting in pilots or whoever, they made 1.1 Billion last year.
I know they are a low cost operator but it shouldn't be wholly about money, where is the commitment to providing a service, they have taken bookings and not honored them, obviously sometimes flights get cancelled but usually it is only under exceptional and unavoidable conditions like weather or technical issues, wholesale cancellations of scheduled flights due to administrative issues seems lunacy.
I suspect they will get away with it, as lets face it, they are cheap and they fly many routes, it is sometimes unavoidable flying with them but I do hope people people remember this, O Leary needs to take the fall for it, not the airline and all its other staff, he is in charge, the buck stops with him, never seen any airline do this before.
J4CKO said:
Is the issue they have no staff available and cant get any ?
And why isn't that their problem ? this shouldn't impact customers at all, customers should not be aware of their internal issues, I guess it is to save money rather than drafting in pilots or whoever, they made 1.1 Billion last year.
I know they are a low cost operator but it shouldn't be wholly about money, where is the commitment to providing a service, they have taken bookings and not honored them, obviously sometimes flights get cancelled but usually it is only under exceptional and unavoidable conditions like weather or technical issues, wholesale cancellations of scheduled flights due to administrative issues seems lunacy.
I suspect they will get away with it, as lets face it, they are cheap and they fly many routes, it is sometimes unavoidable flying with them but I do hope people people remember this, O Leary needs to take the fall for it, not the airline and all its other staff, he is in charge, the buck stops with him, never seen any airline do this before.
They offered the pilots a £12K bonus if they would cancel/postpone their holidays to get them out of the sAnd why isn't that their problem ? this shouldn't impact customers at all, customers should not be aware of their internal issues, I guess it is to save money rather than drafting in pilots or whoever, they made 1.1 Billion last year.
I know they are a low cost operator but it shouldn't be wholly about money, where is the commitment to providing a service, they have taken bookings and not honored them, obviously sometimes flights get cancelled but usually it is only under exceptional and unavoidable conditions like weather or technical issues, wholesale cancellations of scheduled flights due to administrative issues seems lunacy.
I suspect they will get away with it, as lets face it, they are cheap and they fly many routes, it is sometimes unavoidable flying with them but I do hope people people remember this, O Leary needs to take the fall for it, not the airline and all its other staff, he is in charge, the buck stops with him, never seen any airline do this before.
t, they all refused apparentlykiethton said:
Keep them, cancel and you'll only get the taxes back (if you're lucky).
The current staffing issues/cancellations only relate to this year's staff leave, come April in a new staff year all will be back to normal
The leave year starts again in January. Not April. The current staffing issues/cancellations only relate to this year's staff leave, come April in a new staff year all will be back to normal
Which is why some are asking why are flights being cancelled into march.
US and chinese Airlines are hitting the same problem with regard to lack of pilots. Even the USAF is considering canning Helicopter training to get more Fighter Pilots though the system. The risks, shift work and responsibility's of the job mean it costs a lot to train and get to a decent level of renumeration. The privately trained Pilots find it tough to fund the courses or don't want to be tied in with bad pay and conditions when trained by the airlines. The days of Pilots exiting the armed forces and instantly going into the Airlines past a while ago. Air Force pilots are valuable these days and the Air forces are not letting them go easily so they will not be filling any gaps.
Edited by telecat on Thursday 28th September 12:49
J4CKO said:
I suspect they will get away with it
Near guaranteed. Look at Delta airlines after that poor bloke got a beating a while back. When it was in the papers the hysteria had people saying they'd never fly with Delta again and speculation over its future. Look at the long term share price and it registers no more than several other dips in the company's history. Ask most people in six months time and they'll struggle to remember the incident. Ryanair's share price has taken a small knock from an already high peak and is now climbing again. For the reasons that you state (cost, routes) it'll survive no problem at all and in 12 months it'll all be back to normal. Will the customer service be any better? Call me cynical, but.....
Snubs said:
Near guaranteed. Look at Delta airlines after that poor bloke got a beating a while back. When it was in the papers the hysteria had people saying they'd never fly with Delta again and speculation over its future. Look at the long term share price and it registers no more than several other dips in the company's history. Ask most people in six months time and they'll struggle to remember the incident.
Ryanair's share price has taken a small knock from an already high peak and is now climbing again. For the reasons that you state (cost, routes) it'll survive no problem at all and in 12 months it'll all be back to normal. Will the customer service be any better? Call me cynical, but.....
Perversely, since the stock hasn't taken a real hit for this the management will be even more reassured that they can treat their customer like dirt. Ryanair's share price has taken a small knock from an already high peak and is now climbing again. For the reasons that you state (cost, routes) it'll survive no problem at all and in 12 months it'll all be back to normal. Will the customer service be any better? Call me cynical, but.....
Not that they are particularly bad, if you know what to expect.
Funny for me when I heard them say - due to a bad pronunciation from the crew - "Ryanair wishes you a peasant flight"
montymoo said:
anonymous said:
[redacted]
There was as much chance as finding a pot of gold at the end of a rainbow as ever seeing that bonus. Ryanair had all the cards and would make sure no one would meet the criteria reqd for the bonus to be payed.
Ryanair is a success, it makes money but is an example of when Capitalism gets taken too far, cost of everything, value of nothing, everything pared to the bone, partly in the name of keeping prices down, but mainly in the name of profit.
Everything is an extra cost, including a pilot and a plane now, they made £1.1 Billion last year as I mentioned, they could throw money at this to make it right, but they dont want to, like Ford in the seventies with the Pinto they did a cost benefit analysis of fixing the problem with the car that meant it burst into flames vs the costs of litigation to paying out the victims and their families, Ryanair have done this with peoples travel plans, ok nobody will die from it but it is, on the face of it a very cynical and financially motivated move.
The shares have slid but once its all out of the way, most people will forget and things will be back to normal, I suspect a lot of calculation has gone into this, may even be contrived for some other reason ?
J4CKO said:
montymoo said:
anonymous said:
[redacted]
There was as much chance as finding a pot of gold at the end of a rainbow as ever seeing that bonus. Ryanair had all the cards and would make sure no one would meet the criteria reqd for the bonus to be payed.
Ryanair is a success, it makes money but is an example of when Capitalism gets taken too far, cost of everything, value of nothing, everything pared to the bone, partly in the name of keeping prices down, but mainly in the name of profit.
Everything is an extra cost, including a pilot and a plane now, they made £1.1 Billion last year as I mentioned, they could throw money at this to make it right, but they dont want to, like Ford in the seventies with the Pinto they did a cost benefit analysis of fixing the problem with the car that meant it burst into flames vs the costs of litigation to paying out the victims and their families, Ryanair have done this with peoples travel plans, ok nobody will die from it but it is, on the face of it a very cynical and financially motivated move.
The shares have slid but once its all out of the way, most people will forget and things will be back to normal, I suspect a lot of calculation has gone into this, may even be contrived for some other reason ?
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