BA not refunding money...!!!!!
Discussion
Why are BA not refunding money we have paid for flights, only giving us vouchers instead.
We were due to fly to Madrid on Friday, our BA flight is still due to take off even with what’s going on, obviously we are not going.
Surely we should get our money back under these circumstances.
Regards.
Dave.
We were due to fly to Madrid on Friday, our BA flight is still due to take off even with what’s going on, obviously we are not going.
Surely we should get our money back under these circumstances.
Regards.
Dave.
tty situation all round, however, it’s going to be the same across many sectors and industries.Just received refund from EasyJet for out going flight to Cos end of next month. Expecting return flight refund to be forthcoming. They have cancelled the flight.
Not being funny but if BA are actually still planning to operate the flight, but you are choosing not to get on it, a credit note sounds better than nothing. I completely understand why one would not want to fly anywhere right now.
Not being funny but if BA are actually still planning to operate the flight, but you are choosing not to get on it, a credit note sounds better than nothing. I completely understand why one would not want to fly anywhere right now.
Glasgowrob said:
Highly doubt it will cause them to fold given that Willie Walsh is bragging about their parent company having £8.5 billion in cash reserves
IAG, the parent company, fly around 120 million passengers a year. Assuming a modest average air fare of £150 per passenger, if they had to refund everyone in cash, that reserve would last them less than 6 months.Dave3166 said:
Why are BA not refunding money we have paid for flights, only giving us vouchers instead.
We were due to fly to Madrid on Friday, our BA flight is still due to take off even with what’s going on, obviously we are not going.
Surely we should get our money back under these circumstances.
Regards.
Dave.
Dave,We were due to fly to Madrid on Friday, our BA flight is still due to take off even with what’s going on, obviously we are not going.
Surely we should get our money back under these circumstances.
Regards.
Dave.
I've copied my earlier post here too:
As I posted elsewhere, the FCO statement is an advisory addressed to the public. It is not an instruction to the airlines. If you choose not to fly and cancel then that's your decision. If the airlines decided not to fly and cancel, that's their decision and you are entitled to a full refund. It is not good that many travel insurers use weasly words that mean they escape lability in almost all circumstances at the present time.
Tough and bad news, but that's the way things are at present, I think.
R.
Carbon Sasquatch said:
It's on several other threads - refunds only if the airline cancel the flight.
If the flight is still running, then most airlines are waiving the usual change fee and allowing you to rebook.
If you choose not to fly, then that's up to you and not the airlines fault.
We are getting a refund from AeroFlot on the basis of Japan quaranting travellers on arrival. UK Govt advice wasnt sufficient on it's own.If the flight is still running, then most airlines are waiving the usual change fee and allowing you to rebook.
If you choose not to fly, then that's up to you and not the airlines fault.
All the friends on low budget airlines to the same destination have full refunds paid out while BA are giving me the option of a £34 refund on a £170 flight and now a flight voucher.
Tough situation all round but I'd rather have my money thanks so holding out for the possibility of a full refund.
For reference the country has denied entry to UK citizens since last Thursday.
Tough situation all round but I'd rather have my money thanks so holding out for the possibility of a full refund.
For reference the country has denied entry to UK citizens since last Thursday.
If the airports remain open, then some flights will run - there's 'essential' travel & still plenty of people heading home - wherever home is.
Presumably the budget airlines cancelled ?
Still the potential for BA to do so - it's a commercial decision for them - but the more other airlines on the route that cancel, the more likely they are to scoop up any essential business......
It's a tough one all round - they may still cancel if enough other passengers fold & they decide its not worth it
Presumably the budget airlines cancelled ?
Still the potential for BA to do so - it's a commercial decision for them - but the more other airlines on the route that cancel, the more likely they are to scoop up any essential business......
It's a tough one all round - they may still cancel if enough other passengers fold & they decide its not worth it
156651 said:
El stovey said:
Foreign office is advising against “all but essential international travel” are you sure the flight hasn’t been cancelled?
Plenty of flights have not been cancelled.[quote=El stovey]Foreign office is advising against “all but essential international travel” are you sure the flight hasn’t been cancelled?
Hi.
We are sure, only had emails changing flight times. No cancellation as yet.
Find it remarkable they are still flying people to Spain when people in and around Madrid have been told only to go out if really necessary.
We were going to visit friends, we still could, but our insurance would obviously not cover us, so could end up screwed if anything happened.
Hi.
We are sure, only had emails changing flight times. No cancellation as yet.
Find it remarkable they are still flying people to Spain when people in and around Madrid have been told only to go out if really necessary.
We were going to visit friends, we still could, but our insurance would obviously not cover us, so could end up screwed if anything happened.
El stovey said:
Most are repatriation flights though. The foreign office advice has insurance implications for both the airline and passengers and very few people will be in the “essential travel” category.
Eh? It has insurance implications for passengers, but not airlines. Airlines can continue to fly as long as it is commercially viable to do so.BA are good at doing this. Leaving it to the last minute when everyone knows the flight wont go but they wont mark it as cancelled in the hope many will take the coupon, cancel for no refund or reschedule. They did it to us in Hurricane Irma, FLL was bulls-eye for days and no chance of being open, Florida was shutting down and running for the mainland but BA gave limited change options (which were in the same situation) and kept the fight on schedule right up to the outbound not taking off. Added a whole heap of extra stress to fleeing a hurricane by driving 1000 miles from the airport your scheduled to fly out of in a day or two. Once they cancelled they were quite happy to fly us home from New Orleans.
We are in the same boat for Italy at Easter, FCO advice against travel and Italian close down and cancellations are up to the week before, now FCO is don't go anywhere and doubt the Italians will be back to normal by then, but no cancellation from BA yet. Worst case i think the vouchers can be claimed any time up to check in closure if flight only and direct. I'm hoping its just taking BA time to sort their schedule but suspect another game of chicken with them. Worst case I think we are covered by insurance but will be messy and with an excess.
We are in the same boat for Italy at Easter, FCO advice against travel and Italian close down and cancellations are up to the week before, now FCO is don't go anywhere and doubt the Italians will be back to normal by then, but no cancellation from BA yet. Worst case i think the vouchers can be claimed any time up to check in closure if flight only and direct. I'm hoping its just taking BA time to sort their schedule but suspect another game of chicken with them. Worst case I think we are covered by insurance but will be messy and with an excess.
Kermit power said:
Glasgowrob said:
Highly doubt it will cause them to fold given that Willie Walsh is bragging about their parent company having £8.5 billion in cash reserves
IAG, the parent company, fly around 120 million passengers a year. Assuming a modest average air fare of £150 per passenger, if they had to refund everyone in cash, that reserve would last them less than 6 months.ez64 said:
All the friends on low budget airlines to the same destination have full refunds paid out while BA are giving me the option of a £34 refund on a £170 flight and now a flight voucher.
Tough situation all round but I'd rather have my money thanks so holding out for the possibility of a full refund.
For reference the country has denied entry to UK citizens since last Thursday.
I know it's harsh, but if the flight goes, BA are within their rights to point out that had you wanted the option of a change or refund at no extra cost, you could've purchased a different fare category.Tough situation all round but I'd rather have my money thanks so holding out for the possibility of a full refund.
For reference the country has denied entry to UK citizens since last Thursday.
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