Help please - British Consulate Marseille

[WindyCommon]

An unlikely long-shot, but PH is an amazing place…

If anyone has a contact in the British Consulate in Marseilles, could you please contact me by PM? Underlying issue is a family (incl children) whose passports have all been stolen today. Any help gratefully received.

[105.4]

PM sent.

Not sure it will be much help, but sent anyway.

[Petrus1983]

My experience on other threads is 105.4 will help - I swear he must work in a building next to the Thames in Vauxhall

[105.4]

Petrus1983 said:

My experience on other threads is 105.4 will help - I swear he must work in a building next to the Thames in Vauxhall

Cheers

[NNH]

105.4 said:

Petrus1983 said:

My experience on other threads is 105.4 will help - I swear he must work in a building next to the Thames in Vauxhall

Cheers

It's been a pleasure, Petrus1983. If you have a mysterious accident in the next 24 hours, could you leave me your wine cellar?

[NNH]

WindyCommon said:

An unlikely long-shot, but PH is an amazing place…

If anyone has a contact in the British Consulate in Marseilles, could you please contact me by PM? Underlying issue is a family (incl children) whose passports have all been stolen today. Any help gratefully received.

In a more helpful mode, the Consulates are generally amazing. They deal with some entitled idiots so a little gratitude goes a long way, and they'll work very hard to sort you out.

[fourstardan]

Can't help but how did they get nicked??? Ive heard Marseille is a little dodgy.

[Patio]

Hope the OP gets sorted, must be a frightening experience

We went to Paris a few weeks ago and daughters purse got taken on the train from airport to centre

Fortunately the robber just nicked the 45 euro and dropped purse but could been worse

[105.4]

NNH said:

105.4 said:

Petrus1983 said:

My experience on other threads is 105.4 will help - I swear he must work in a building next to the Thames in Vauxhall

Cheers

It's been a pleasure, Petrus1983. If you have a mysterious accident in the next 24 hours, could you leave me your wine cellar?

Petrus1983 is not feeling suicidal

[105.4]

NNH said:

In a more helpful mode, the Consulates are generally amazing. They deal with some entitled idiots so a little gratitude goes a long way, and they'll work very hard to sort you out.

They’re superstars in my experience.

[105.4]

fourstardan said:

Can't help but how did they get nicked??? Ive heard Marseille is a little dodgy.

A sthole in my experience. I used to dislike having to go out there for work.

[105.4]

Any updates WindyCommon?

[fourstardan]

I'm going down to Languedoc region in October and Marseille isn't on my list of places to visit thats for sure.

[vaud]

105.4 said:

A sthole in my experience. I used to dislike having to go out there for work.

Ditto. I speak good French, work with lots of French colleagues and avoid the place like the plague on business. It's a cess pit.

[rdjohn]

I lost my passport this time last year, a few days before I was intending to return to the UK. The Paris consulate helpline turned out to be a Serco call centre ( probably ) in Glasgow, whose only aim was to turn my crisis into a catastrophe with very poor and incorrect advice.

In the end I made the online application and travelled to Paris the day after to collect the replacement. That aspect was brilliant.

At the time, I thought how horrendous this could turn out for holidaymakers in the position of the OP.