Eurotunnel - how far in advance to arrive at Folkstone?
Eurotunnel - how far in advance to arrive at Folkstone?
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Discussion

wax lyrical

Original Poster:

1,013 posts

263 months

Saturday 1st June 2024
quotequote all
Planning to cross to France with the car (plus wife & dog) on 15th July. How far in advance of scheduled departure do I need to arrive at Folkstone to get through all the queues and customs checks. etc.? Assuming a 8.20am departure.

Then at Calais on the return journey - are there similar queues/ delays?

All advice appreciated! smile

elise2000

1,860 posts

241 months

Saturday 1st June 2024
quotequote all
wax lyrical said:
Planning to cross to France with the car (plus wife & dog) on 15th July. How far in advance of scheduled departure do I need to arrive at Folkstone to get through all the queues and customs checks. etc.? Assuming a 8.20am departure.

Then at Calais on the return journey - are there similar queues/ delays?

All advice appreciated! smile
An hour is usually plenty

ecsrobin

18,495 posts

187 months

Saturday 1st June 2024
quotequote all
Mornings are fine, as the day goes on it gets slower. I don’t think I’ve ever been delayed on the way out but Calais in the afternoon can often be very slow for customs even with flexiplus.

basherX

2,888 posts

183 months

Saturday 1st June 2024
quotequote all
Yup, an hour is easily enough.

However my recent experience is that the time taken from them calling my train to then getting through two lots of pass port control and, if you’re unlucky, a security check there’s a fair chance you’ll end up on the train after the one you’re scheduled on, even if you leave the departure area as soon as you’re called.

GT03ROB

13,963 posts

243 months

Saturday 1st June 2024
quotequote all
Probably not representative but we travelled over & back earlier this year midweek & midday. There really were no queues. One of the days was a Tuesday after a bank holiday & no different. The animal check in was quick & easy.. In each case they just offered us the next shuttle departing which was one before our booked one.

105.4

4,214 posts

93 months

Saturday 1st June 2024
quotequote all
From what I recall there are three types of ticket available;

1) A firm, fixed-time ticket. You’re either on that scheduled crossing or you’re not. If you’re not, you’ve lost your money.

2) A flexi-ticket. This allows you to either catch the scheduled departure, the one before, or the one after.

3) A flexi + ticket. This allows you to catch any crossing at any point within that 24 hour period, (that calendar day), with priority loading. It also give you access to the first class lounge with decent food.


On my way out of the U.K. I book the flexi-ticket.
On my return journey, I’ll usually book the flexi+ ticket considering I’ll have already had a 15+ hour drive to Calais with potentially unexpected delays.

basherX

2,888 posts

183 months

Saturday 1st June 2024
quotequote all
105.4 said:
From what I recall there are three types of ticket available;

1) A firm, fixed-time ticket. You’re either on that scheduled crossing or you’re not. If you’re not, you’ve lost your money.

2) A flexi-ticket. This allows you to either catch the scheduled departure, the one before, or the one after.

3) A flexi + ticket. This allows you to catch any crossing at any point within that 24 hour period, (that calendar day), with priority loading. It also give you access to the first class lounge with decent food.


On my way out of the U.K. I book the flexi-ticket.
On my return journey, I’ll usually book the flexi+ ticket considering I’ll have already had a 15+ hour drive to Calais with potentially unexpected delays.
The first instance isn’t that harsh: https://www.leshuttle.com/uk-en/support/articles/w...

You may have to pay the difference between your original fare and the fare for the train you eventually get, which is fair because peak services are always more expensive than off-peak. But so long as you’re within 24 hours you should have options that don’t necessarily include forfeiting the journey. With people coming from all over the UK and Europe, it’s inevitable that a proportion get delayed en route.

LRDefender

386 posts

30 months

Saturday 1st June 2024
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I used the service last week with a standard fixed ticket and I was pleasantly surprised how flexible Eurotunnel were. An excellent service imo.

mikef

6,069 posts

273 months

Saturday 1st June 2024
quotequote all
You don’t actually have to wait until your departure and number are up on the board…

Dblue

3,278 posts

222 months

Saturday 1st June 2024
quotequote all
an hour is fine going out in the morning, probably enough coming back too.
Passport at Calais takes an age in busier periods (Much longer than Dover)
But don't sweat it - they are very flexible even with regular tickets and they need to be because plenty of people just can't get through passport fast enough in Calais to make their original booked crossing.

ecsrobin

18,495 posts

187 months

Saturday 1st June 2024
quotequote all
mikef said:
You don’t actually have to wait until your departure and number are up on the board…
I’d say most of the time that’s true but last August in Calais when it was very busy they were making sure only the called letters were proceeding through. Only time I’ve seen it though.

gotoPzero

19,730 posts

211 months

Saturday 1st June 2024
quotequote all
As others have said 90% of the time they just let you on the next train anyway when you get to the barrier it will offer you the option.

I cant remember the last time I have not ended up on an earlier train.

DirktheDaring

873 posts

34 months

Saturday 1st June 2024
quotequote all
We’re going on the 15th too, but paid for the flexi ticket each way so there’s no stress about getting there on time.

Safe travels, enjoy! cool

wax lyrical

Original Poster:

1,013 posts

263 months

Sunday 2nd June 2024
quotequote all
Thanks for all the really helpful replies and info. Much appreciated! smile Now feel comfortable getting to the terminal 1 hr before scheduled departure time.

jamiem555

803 posts

233 months

Sunday 2nd June 2024
quotequote all
Same experience here. We travelled over on April 14th. Arrived at Folkstone 1.5 hours early and we were offered the earlier train FOC. On the way home we drove through the train and they put us in the first available one, half an hour earlier than our allocated time.