Eurotunnel - different car to booking

[DaveCWK]

Hi All,

Does anyone know what happens if you turn up at the Eurotunnel in a different car to the one you booked with - does it cause issues as IIRC it uses ANPR at the barrier to get your details. Do you get straight declined, or have to pay extra?

[mikef]

Change the vehicle online or by phone before you turn up - the check-in booths are automatic and work on ANPR

[Nurburgsingh]

You just have to enter the booking ref number on the useless touch screen

[vikingaero]

You'll only need to pay extra if the car is significantly different in size - for instance, you booked a Polo sized car and turn up in a lengthy Mercedes estate or you have a car than can only go on the single deck carriage because of height/width.

[AndrewIC]

I did this in Feb last year and despite being in a smaller car than the initial booking was made for, high/wide vehicle, it still charged me about £30 to ammend at the ticket machine. Stated something along the lines of it not matching the car on the booking. This was on a cheapo ticket, so I would imagine the website would have charged me a similar amount to change the details.

[andrewh]

It is cheaper to use the ferry.

[RC1807]

andrewh said:

It is cheaper to use the ferry.

The answer to an unasked question. Bravo.