Ryanair mulls bigger bonus for spotting oversized bags
Ryanair mulls bigger bonus for spotting oversized bags
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Discussion

BlueJazz

Original Poster:

657 posts

188 months

Monday 21st July
quotequote all
https://www.bbc.co.uk/news/articles/c75rp3w77kpo

"Ryanair boss Michael O'Leary has said the airline is considering increasing a bonus it pays to workers for identifying passengers with oversized bags."

I dislike flying Ryanair at the best of times and have managed to avoid it for a few years - this just gives me another reason.

Unfortunately I suspect even the slightest size error will now be picked up for a bonus.

Griffith4ever

5,684 posts

51 months

Monday 21st July
quotequote all
£1.50 they currently make. £1-fking-50 and they seriously upset my mates' wife who's bag wheels were about 1cm too "proud" of the bag, A bag she bought with the assurance it was OK for Ryanair. She was close to tears (they live on a shoestring budget) £35 "fine" and when in Athens we threw her brand new bag away as it wasn't worth £70 (return fine chance).

Makes me feel all warm and fuzzy my £440 compo is inbound after our 7 hour delay last week.

Countdown

44,846 posts

212 months

Monday 21st July
quotequote all
BlueJazz said:
https://www.bbc.co.uk/news/articles/c75rp3w77kpo

"Ryanair boss Michael O'Leary has said the airline is considering increasing a bonus it pays to workers for identifying passengers with oversized bags."

I dislike flying Ryanair at the best of times and have managed to avoid it for a few years - this just gives me another reason.

Unfortunately I suspect even the slightest size error will now be picked up for a bonus.
Same here. I understand that all the budget airlines look for a way of mximising profits and (probably) they all view passengers just as a source of money. However MOL makes little attempt to hide his contempt, knowing that a lot of people will accept the insults if they're saving £10-£20.

TheLurker

1,503 posts

212 months

Monday 21st July
quotequote all
Personally I wish more airlines spent more effort policing the size of bags people take as carry-on. Some of the stuff people get away with is ridiculous and just inconveniences everyone else. Can't say I have too much of an issue with it, it's pretty obvious what you are and aren't allowed to take when you book.

stevemcs

9,538 posts

109 months

Monday 21st July
quotequote all
seeing the size of some of the bags people take on then i have no issue with it.

InitialDave

13,425 posts

135 months

Monday 21st July
quotequote all
Griffith4ever said:
£1.50 they currently make. £1-fking-50 and they seriously upset my mates' wife who's bag wheels were about 1cm too "proud" of the bag, A bag she bought with the assurance it was OK for Ryanair. She was close to tears (they live on a shoestring budget) £35 "fine" and when in Athens we threw her brand new bag away as it wasn't worth £70 (return fine chance).

Makes me feel all warm and fuzzy my £440 compo is inbound after our 7 hour delay last week.
I reckon there's a market for luggage sold as "guaranteed size acceptance on [airline], or we'll pay your fine" by a decent-sized company.

Their dicking about with this stuff works because it's done last minute to people who dont feel they have a choice and can't afford not to get on the flight.

Ryanair could even make money by licensing a "guaranteed fit!" label to these companies.

wyson

3,657 posts

120 months

Monday 21st July
quotequote all
Quite a few companies producing said luggage already. I have a Cabinmax one.

Personally, I don’t see the issue. Just follow the rules. Can invest in an exact sized bag if you are worried. They aren’t expensive.

Edited by wyson on Monday 21st July 21:39

Muzzer79

12,211 posts

203 months

Monday 21st July
quotequote all
wyson said:
Personally, I don t see the issue. Just follow the rules. Can invest in an exact sized bag if you are worried. They aren t expensive.

]
The annoying part comes from different airlines having different sizing rules and having to have different sodding bags for different circumstances.

It smacks of being deceptive to trick customers into making mistakes and thereby issuing fines. They should all follow the same rules.

InitialDave

13,425 posts

135 months

Monday 21st July
quotequote all
Muzzer79 said:
The annoying part comes from different airlines having different sizing rules and having to have different sodding bags for different circumstances.

It smacks of being deceptive to trick customers into making mistakes and thereby issuing fines. They should all follow the same rules.
Isn't there something coming in about this in the EU shortly?

Cotty

41,415 posts

300 months

Monday 21st July
quotequote all
Griffith4ever said:
£1.50 they currently make. £1-fking-50 and they seriously upset my mates' wife who's bag wheels were about 1cm too "proud" of the bag, A bag she bought with the assurance it was OK for Ryanair. She was close to tears (they live on a shoestring budget) £35 "fine" and when in Athens we threw her brand new bag away as it wasn't worth £70 (return fine chance).

Makes me feel all warm and fuzzy my £440 compo is inbound after our 7 hour delay last week.
Surely that's the fault of the company that sold the bag not Ryanair. Ryanair clearly states the bag dimensions on their website as small bag 40x20x25 and cabin bag 55x40x20.

I have an Osprey Farpoint 40 which states "Carry-on size (rules and restrictions may vary, please check with your chosen airline)". However the measurements are 2 cm out at 55x40x22, so I took my smaller 30l rucksack. A rucksack is better as it has no wheels which eat into packing space.

Edited by Cotty on Tuesday 22 July 15:21

Cotty

41,415 posts

300 months

Monday 21st July
quotequote all
InitialDave said:
Isn't there something coming in about this in the EU shortly?
I think that is only in relation to personal bags with dimensions of 40x30x15cm, which is not really enough for a holiday.
https://www.euronews.com/travel/2025/06/25/eu-to-b...

57Ford

5,214 posts

150 months

Monday 21st July
quotequote all
I’ve thought for a while that Ryanair etc could sell their own range of hand luggage, specifically shaped with a curve to fit in the overhead locker. It would encourage everyone to use just a slice of the locker each and be readily identifiable as something they don’t need to check.

CLK-GTR

1,539 posts

261 months

Monday 21st July
quotequote all
Muzzer79 said:
The annoying part comes from different airlines having different sizing rules and having to have different sodding bags for different circumstances.

It smacks of being deceptive to trick customers into making mistakes and thereby issuing fines. They should all follow the same rules.
They did. There was a standardised bag size. Then certain airlines that may or may not include the subject of this thread decided to screw their passengers by ignoring it.

The whole thing is ripe for an EU clampdown.

LuS1fer

42,659 posts

261 months

Monday 21st July
quotequote all
I do see some distinctly oversized cases and the ones with protruding wheels are ripe for falling outside the size requirement.

We always use soft rucksacks and always it them under the seats anyway. easyJet have occasionally asked us to squeeze them into the frame and we have no problem with that.

However, I also dislike Ryanair because easyJet still allow check-in 30 days in advance even if you don't pay for your random seats (never been sat apart either) whereas Ryanair only allow it 24 hours beforehand if you don't pay for seats. Once you add on these extras, they are no longer a budget airline.

Oh and that blue and bright yellow is garish on the extreme.

Griffith4ever

5,684 posts

51 months

Tuesday 22nd July
quotequote all
Cotty said:
Surely that's the fault of the company that sold the bag not Ryanair. Ryanair clearly states the bag dimensions on their website as small bag 40x20x25 and cabin bag 55x40x22.

I have an Osprey Farpoint 40 which states "Carry-on size (rules and restrictions may vary, please check with your chosen airline)". However the measurements are 2 cm out at 55x40x20, so I took my smaller 30l rucksack. A rucksack is better as it has no wheels which eat into packing space.
of course, but, it was ebay, and it was £35. She made a simple mistake. A lady that really isn't up on all this and tried to do the right thing. We binned the bag in Athens and bought her an over the shoulder bad that could be crumpled up. Nothing left to return/refund! She of course could have looked for reviews but this was ebay, and she's skint so Ebay it was.

If I could have taken the wheels of it woudl have cleard the check. 1cm it was. WHen she asked for clemency she got, from the Ryanair girl, "if we let everyone on there'd be no room for bags". Was a half empty flight.

It just stank, pure and simple. An honest very, very minor mistake that cost here a 3rd of her fare.

Whilst I'm very thorough with things like this, some people are not and are more "trusting" or naeve. She had no idea how carefully it would be checked (not a frequent flyer) or how strict they were. And she made an effort to get the right bag. I bought a bottle of prosecco in a nice Athens terrace to cheer her up.

Edited by Griffith4ever on Tuesday 22 July 07:53

Chris Type R

8,410 posts

265 months

Tuesday 22nd July
quotequote all
Griffith4ever said:
It just stank, pure and simple. An honest very, very minor mistake that cost here a 3rd of her fare.
She'll now likely avoid the airline for the rest of her life and relay the story to friends and family. It seems like more downside than upside for the Airline.

Griffith4ever

5,684 posts

51 months

Tuesday 22nd July
quotequote all
Chris Type R said:
Griffith4ever said:
It just stank, pure and simple. An honest very, very minor mistake that cost here a 3rd of her fare.
She'll now likely avoid the airline for the rest of her life and relay the story to friends and family. It seems like more downside than upside for the Airline.
Well, that's logical, and you make sense, but she's proper broke so she'll fly with the cheapest and wear all her clothes next time :-)

blueg33

41,937 posts

240 months

Tuesday 22nd July
quotequote all
IMO I hate the scrum for lockers and people taking the piss with large carry on's. It should be 1 x laptop size bag/small rucksack and for ladies a medium size hand bag, and the rest goes in the hold. The scrum also makes boarding take an age.

For tall people having a laptop bag by your feet because the overheads are full of carry ons so big and heavy they need wheels, makes flights very uncomfortable.

Having said all of that, I won't fly Ryan Air, I hate O'leary's attitude to customers, and basically to anyone who isn't Michael O'leary.


Griffith4ever

5,684 posts

51 months

Tuesday 22nd July
quotequote all
I carry an over the shoulder handbag - can I not join the ladies? Bit out of date there chumly :-)

fyi - the airlines all allow a "handbag" or "manbag" on top of your underseat bag allowance. Never once I've been challenged, many many UK and EU flights plus loads in SE Asia (who are hyper strict)

The "scrum" exists because the airlines don't want you using the hold - although it seems slow using the overhead lockers, that's quicker than handling hold lugagge at both ends and it saves them on fuel. They want you travelling as light as possible, but to pay for that "light" overhead luggage. They want it both ways :-)

blueg33

41,937 posts

240 months

Tuesday 22nd July
quotequote all
Griffith4ever said:
I carry an over the shoulder handbag - can I not join the ladies? Bit out of date there chumly :-)

fyi - the airlines all allow a "handbag" or "manbag" on top of your underseat bag allowance. Never once I've been challenged, many many UK and EU flights plus loads in SE Asia (who are hyper strict)

The "scrum" exists because the airlines don't want you using the hold - although it seems slow using the overhead lockers, that's quicker than handling hold lugagge at both ends and it saves them on fuel. They want you travelling as light as possible, but to pay for that "light" overhead luggage. They want it both ways :-)
My cynic says that the hand luggage thing is purely a money making exercise. Cite a comically low price to attract the gullible, then load it with extras. This seem particularly true of the Ryan Air model, but Easyjet are similar

I used to really enjoy flying, but the modern day method of sell cheap, load extras, fill the lockers with cases people can barely carry and being treated worse than cattle has taken the joy away.