Cruises missing out ports due to bad weather

[55palfers]

We're on ship that has been stuck in UK since Wednesday due to bad weather in Biscay.

Not planning to leave until tomorrow afternoon.

I'm guessing ship now heads directly to Lanzarote for Christmas day missing 3 calls in Portugal and Spain

How do cruise lines handle this situation vis a vis compo. Straight cash or voucher? Or tough toots

[towser44]

My mum is back from a P&O Cruise today and she had extra day in Southampton due to containers in the water so missed Maderia and then missed Lanzarote and Tenerife whilst on the cruise due to weather. Sure she said she gets £100 for each missed port in her bank account.

Edit - Yes, as per the below, it is via her Travel Insurance!

Edited by towser44 on Saturday 20th December 15:26

[Trevor555]

55palfers said:

We're on ship that has been stuck in UK since Wednesday due to bad weather in Biscay.

Not planning to leave until tomorrow afternoon.

I'm guessing ship now heads directly to Lanzarote for Christmas day missing 3 calls in Portugal and Spain

How do cruise lines handle this situation vis a vis compo. Straight cash or voucher? Or tough toots

Sorry to hear that, that's a long delay, and many missed ports.

We were delayed for 36 hours leaving Southampton a couple of years ago due to the BOB, we got a letter onbaord from P&O so we could claim on our travel insurance.

[Bobtherallyfan]

55palfers said:

We're on ship that has been stuck in UK since Wednesday due to bad weather in Biscay.

Not planning to leave until tomorrow afternoon.

I'm guessing ship now heads directly to Lanzarote for Christmas day missing 3 calls in Portugal and Spain

How do cruise lines handle this situation vis a vis compo. Straight cash or voucher? Or tough toots


Very unlikely to get any form of compensation from the cruise company….why would you, the weather is hardly their fault. That’s why most companies insist on decent insurance cover…..that pays for missed ports

[Huntsman]

towser44 said:

My mum is back from a P&O Cruise today and she had extra day in Southampton due to containers in the water so missed Maderia and then missed Lanzarote and Tenerife whilst on the cruise due to weather. Sure she said she gets £100 for each missed port in her bank account.

Edit - Yes, as per the below, it is via her Travel Insurance!

Edited by towser44 on Saturday 20th December 15:26

A banana boat heading into Portsmouth dropped about 18 containers into the sea in the vacinity of the main cruise ship route.

tt a container with an azipod under a cruise ship and you're into millions to fix.

Edited by Huntsman on Saturday 20th December 19:47

[Collectingbrass]

Huntsman said:

towser44 said:

My mum is back from a P&O Cruise today and she had extra day in Southampton due to containers in the water so missed Maderia and then missed Lanzarote and Tenerife whilst on the cruise due to weather. Sure she said she gets £100 for each missed port in her bank account.

Edit - Yes, as per the below, it is via her Travel Insurance!

Edited by towser44 on Saturday 20th December 15:26

A banana boat heading into Portsmouth dropped about 18 containers into the sea in the vacinity of the main cruise ship route.

tt a container with an azipod under a cruise ship and you're into millions to fix.

Edited by Huntsman on Saturday 20th December 19:47

Banana Daiquiris all round though

[shed driver]

Collectingbrass said:

Huntsman said:

towser44 said:

My mum is back from a P&O Cruise today and she had extra day in Southampton due to containers in the water so missed Maderia and then missed Lanzarote and Tenerife whilst on the cruise due to weather. Sure she said she gets £100 for each missed port in her bank account.

Edit - Yes, as per the below, it is via her Travel Insurance!

Edited by towser44 on Saturday 20th December 15:26

A banana boat heading into Portsmouth dropped about 18 containers into the sea in the vacinity of the main cruise ship route.

tt a container with an azipod under a cruise ship and you're into millions to fix.

Edited by Huntsman on Saturday 20th December 19:47

Banana Daiquiris all round though

But only when you purchase the upgraded drinks package.

SD.

[ThingsBehindTheSun]

towser44 said:

My mum is back from a P&O Cruise today and she had extra day in Southampton due to containers in the water so missed Maderia and then missed Lanzarote and Tenerife whilst on the cruise due to weather. Sure she said she gets £100 for each missed port in her bank account.

Edit - Yes, as per the below, it is via her Travel Insurance!

Edited by towser44 on Saturday 20th December 15:26

My partner had this same thing with an MSC cruise a couple of months ago. My partners friend got her insurance through the Post Office, they paid out in a few days for both her and her 1 year old daughter.

I got insurance through Holiday Extras who use ERGO Travel Insurance. It took them over a month to send us a response, and basically they refused to pay out.

In future I will just use the Post Office, I would never use Holiday Extras or ERGO travel as they clearly have no intention of paying out. This was for a couple of missed ports, I dread to think what they would be like if you needed to be airlifted from the ship in a medical emergency.