Eurotunnel question

Author
Discussion

EdJ

Original Poster:

1,297 posts

197 months

Thursday 16th April 2009
quotequote all
I'm booking a Eurotunnel ticket but am a bit worried about travelling in rush hour and missing the train.

On the website, it says "whilst only valid for the booked departure time we will, at no extra charge, transfer you to a space on the next available shuttle if you arrive at Check-In within 2 hours of your booked departure time".

Does anyone know whether this works if you are late and miss your train, or whether it is just when you are early?

Any help much appreciated.

Ed

Puggit

48,559 posts

250 months

Thursday 16th April 2009
quotequote all
They are one of the more compassionate vendors when it comes to this kind of thing thumbup

EdJ

Original Poster:

1,297 posts

197 months

Thursday 16th April 2009
quotequote all
Puggit said:
They are one of the more compassionate vendors when it comes to this kind of thing thumbup
OK - that's good to hear - thanks!

Muzzer

3,814 posts

223 months

Thursday 16th April 2009
quotequote all
I booked a train to France and got stuck in massive traffic on the way down.

Arrived 30 mins late. No problem - the next train was full but they bumped us on the following one with no hassle.

Same on the way back but I was early. Arrived 2 hours early at Calais - no problem, straight on the first train.

They're very accomodating, but beware - if all the trains are packed (such as on a bank holiday weekend) then you may have a long wait for the next space if you're late!