Special offer scam by dodgy checkout staff?
Discussion
Been in to two local shops this week that are part of a large chain,Twice I have had to correct the price they wanted to charge me as the special offer reductions do not get calculated until they hit the total button.
Taking todays incident as an example purchased two bottles of Fanta that were 2 for a £2 or £1.28 singly,and a Ginsters slice for £1.Checkout guy tries to charge me £3.56 I correct him and he says oh yeah sorry,he had already tried the same trick with the Lady in front of me.The incident in the week was a similar scenario.
I assume they look at the price before the special offers are calculated,charge you that then put the correct money in the till and make a mental note of how much to take out when they cash up.
I think I will be asking for a receipt from now on.
Just to make people aware and see how widespread this is.
Taking todays incident as an example purchased two bottles of Fanta that were 2 for a £2 or £1.28 singly,and a Ginsters slice for £1.Checkout guy tries to charge me £3.56 I correct him and he says oh yeah sorry,he had already tried the same trick with the Lady in front of me.The incident in the week was a similar scenario.
I assume they look at the price before the special offers are calculated,charge you that then put the correct money in the till and make a mental note of how much to take out when they cash up.
I think I will be asking for a receipt from now on.
Just to make people aware and see how widespread this is.
Were they charging you in Groats? Surely everywhere these days has bar code scanning these days, especially as part of a large chain.
If so I suspect it's down to the IT guy programming the tills(and surely thats done centrally) I wouldnt expect a till jockey to know all the offers.
Also..Fanta is yuk
If so I suspect it's down to the IT guy programming the tills(and surely thats done centrally) I wouldnt expect a till jockey to know all the offers.
Also..Fanta is yuk
Thats how it worked in a large store I worked at.
If 2 items were £1.50 each and £2 on offer than there will be a time when they show up as £3 after they have been scanned. Only when the total button is pressed will it work out the offer and show £2.
Therefore the cashier could say thats £3, but they would have to press the total button before putting the mney in the till - so its risky as the customer can usually see the screen showing the total maount and required change.
OP, was this at a well known supermarket/petrol supplier at one of their "french underground" outlets?
If so, there one local to me is terrible for this, i spoke to the manager about it and he said its because they have so many offers changing so often their system is not updated enough. You have to check the reciept pretty much every time you go in.
If so, there one local to me is terrible for this, i spoke to the manager about it and he said its because they have so many offers changing so often their system is not updated enough. You have to check the reciept pretty much every time you go in.
pidsy said:
OP, was this at a well known supermarket/petrol supplier at one of their "french underground" outlets?
If so, there one local to me is terrible for this, i spoke to the manager about it and he said its because they have so many offers changing so often their system is not updated enough. You have to check the reciept pretty much every time you go in.
This was in a store that "is good with food" obviously not so good at adding up.If so, there one local to me is terrible for this, i spoke to the manager about it and he said its because they have so many offers changing so often their system is not updated enough. You have to check the reciept pretty much every time you go in.
pidsy said:
OP, was this at a well known supermarket/petrol supplier at one of their "french underground" outlets?
If so, there one local to me is terrible for this, i spoke to the manager about it and he said its because they have so many offers changing so often their system is not updated enough. You have to check the reciept pretty much every time you go in.
Seems strange that they can alter the display and print out the corresponding offer details but not update the price on the computer...If so, there one local to me is terrible for this, i spoke to the manager about it and he said its because they have so many offers changing so often their system is not updated enough. You have to check the reciept pretty much every time you go in.
They just attempt to charge before discount and pocket it and the float is over or discount and it matches or they can discount the float and pocket it and it will balance still.
It's those damn special deals.
Why people pay twice as much for 24 cans of coke than 3 packs of 8 is beyond me.
It's those damn special deals.
Why people pay twice as much for 24 cans of coke than 3 packs of 8 is beyond me.
m8rky said:
I assume they look at the price before the special offers are calculated,charge you that then put the correct money in the till and make a mental note of how much to take out when they cash up.
I think you're crediting the staff with more sense (or malicious intent) than they're entitled to. Put the tin-foil hat away Son, it's not a "scam".Every time this has happened to me, the till monkey have corrected themselves and asked for the correct total.
Cock Womble 7 said:
Once again, from the top, in English this time.
There are many ways, from rescanning an eligible item on a failed meal deal where they are charged full price. The float is how shops work out their takings and make sure the till operator is not stealing. and if you pay full price then the operator can take your discount which could be a couple of quid each time and the books or accounts would still balance because you paid the full price and not the deal price (which may involve getting a 750ml water instead of a 500ml water)Edit: They would scan the proper item afterwards to complete a discount deal and make the float balance.
Edited by tercelgold on Saturday 18th August 18:34
tercelgold said:
There are many ways, from rescanning an eligible item on a failed meal deal where they are charged full price. The float is how shops work out their takings and make sure the till operator is not stealing. and if you pay full price then the operator can take your discount which could be a couple of quid each time and the books or accounts would still balance because you paid the full price and not the deal price (which may involve getting a 750ml water instead of a 500ml water)
Edit: They would scan the proper item afterwards to complete a discount deal and make the float balance.
bEdit: They would scan the proper item afterwards to complete a discount deal and make the float balance.
ks.Do you seriously believe that till staff throughout the land are risking their just-above-minimum-wage jobs to relieve the unsuspecting public of a couple of measly quid?
Cock Womble 7 said:
m8rky said:
I assume they look at the price before the special offers are calculated,charge you that then put the correct money in the till and make a mental note of how much to take out when they cash up.
I think you're crediting the staff with more sense (or malicious intent) than they're entitled to. Put the tin-foil hat away Son, it's not a "scam".Every time this has happened to me, the till monkey have corrected themselves and asked for the correct total.
tercelgold said:
Cock Womble 7 said:
bks.
Do you seriously believe that till staff throughout the land are risking their just-above-minimum-wage jobs to relieve the unsuspecting public of a couple of measly quid?
Good pointks.Do you seriously believe that till staff throughout the land are risking their just-above-minimum-wage jobs to relieve the unsuspecting public of a couple of measly quid?
A nice little earner over a few hours on the till to supplement a minimum wage nicely.Or am I too cynical?
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