New glasses not fitting well
Discussion
Having lashed out 350 quid+ I was pleased with the look and vision improvement (short-sighted). However, having had them on for a few hours the glasses kept slipping down my nose, only 5/7mm but enough for me to have to push them back up every five minutes. Went back to opticians, a Nation wide High St giant, and they happily adjusted them for a better fit. Again the fit wasn't correct, to tight behind ears. It is now five times I have been back for re-adjustment and still the fit is not comfortable.
At what point is it reasonable for me to express dissatisfaction or will it be reasonable to reject them outright.
At what point is it reasonable for me to express dissatisfaction or will it be reasonable to reject them outright.
Maybe its when your skin gets sweaty ?
Why not go back to opticians and ask them to tighten them a bit more then like nod your head rapidly for a minute and see if they slip.
It just might be that your skin gets sweatier than you think ? When they slip do you see beads of perspiration on your forehead, I understand that you may not if your glasses have slipped off completely so that could be a toughie.
Why not go back to opticians and ask them to tighten them a bit more then like nod your head rapidly for a minute and see if they slip.
It just might be that your skin gets sweatier than you think ? When they slip do you see beads of perspiration on your forehead, I understand that you may not if your glasses have slipped off completely so that could be a toughie.
crankedup said:
Having lashed out 350 quid+ I was pleased with the look and vision improvement (short-sighted). However, having had them on for a few hours the glasses kept slipping down my nose, only 5/7mm but enough for me to have to push them back up every five minutes. Went back to opticians, a Nation wide High St giant, and they happily adjusted them for a better fit. Again the fit wasn't correct, to tight behind ears. It is now five times I have been back for re-adjustment and still the fit is not comfortable.
At what point is it reasonable for me to express dissatisfaction or will it be reasonable to reject them outright.
I had the same thing recently at Boots Opticians.At what point is it reasonable for me to express dissatisfaction or will it be reasonable to reject them outright.
Paid upwards of £400, after about 5 re-fits and still being either uncomfortable or slipping they changed them free of charge for a different frame.
Just tell them you're not happy and you want to change them

Just adjust the nose pads yourself with a little bit of bending.
Adjust the arms by holding over a kettle as someone else has suggested.
How on earth did you manage to spend £350 on glasses from a high street store?
I always manage to get 2 pairs of designer frames, one glasses, one sunglasses, with all the gubbins for around £200. Paying 150% more for half the number of pairs seems excessive.
Adjust the arms by holding over a kettle as someone else has suggested.
How on earth did you manage to spend £350 on glasses from a high street store?
I always manage to get 2 pairs of designer frames, one glasses, one sunglasses, with all the gubbins for around £200. Paying 150% more for half the number of pairs seems excessive.
Mr Gearchange said:
Just adjust the nose pads yourself with a little bit of bending.
Adjust the arms by holding over a kettle as someone else has suggested.
How on earth did you manage to spend £350 on glasses from a high street store?
I always manage to get 2 pairs of designer frames, one glasses, one sunglasses, with all the gubbins for around £200. Paying 150% more for half the number of pairs seems excessive.
Easily, you have a complex prescription and opt for good quality leightweight thin glass. Then you add the frames and bingo....Adjust the arms by holding over a kettle as someone else has suggested.
How on earth did you manage to spend £350 on glasses from a high street store?
I always manage to get 2 pairs of designer frames, one glasses, one sunglasses, with all the gubbins for around £200. Paying 150% more for half the number of pairs seems excessive.
DWS said:
Go to a "local" optometrist and get to know the "Fitting guy". I have for the last 40 years. No complaints at all. Every time I go in they adjust them and fit new pads for free. Fantastic service.
High street stores just don't offer the same service IMHO.
I agree to a point - but not every pair of glasses have pads.High street stores just don't offer the same service IMHO.
I had been with my old Opticians for 15 years, and they were great. But towards the end they just weren't competitive enough.
Mr Gearchange said:
Just adjust the nose pads yourself with a little bit of bending.
Adjust the arms by holding over a kettle as someone else has suggested.
How on earth did you manage to spend £350 on glasses from a high street store?
I always manage to get 2 pairs of designer frames, one glasses, one sunglasses, with all the gubbins for around £200. Paying 150% more for half the number of pairs seems excessive.
Wait until you need decent quality varifocals. You'll yearn for the days when you could buy a pair of glasses for £350 quid...Adjust the arms by holding over a kettle as someone else has suggested.
How on earth did you manage to spend £350 on glasses from a high street store?
I always manage to get 2 pairs of designer frames, one glasses, one sunglasses, with all the gubbins for around £200. Paying 150% more for half the number of pairs seems excessive.
When you initially had your eye test, did they properly measure your face?
My very first pair of glasses from Boots, the optician took many measurements all around, distance between eyes, width of nose, how far back ears were etc. I can only presume that the glasses were then custom made to fit.
What I do know is that they were the best pair I've had for fitting, and also for vision - I even carried on wearing them for shooting after I had a new prescription (from somewhere else due to locality) because I didn't get (I guess) parrallax errors with them. I've since moved to contacts for shooting, and wonder why I didn't do it before.
Boots were the only place to do this proper fitting for me, the 2 other opticians (luckily my presciption has changed slowly over the past decade) just plonked an off the shelf pair on, and tweaked them to "close enough".
In future I'll check they do proper fitting before even booking an appointment.
My very first pair of glasses from Boots, the optician took many measurements all around, distance between eyes, width of nose, how far back ears were etc. I can only presume that the glasses were then custom made to fit.
What I do know is that they were the best pair I've had for fitting, and also for vision - I even carried on wearing them for shooting after I had a new prescription (from somewhere else due to locality) because I didn't get (I guess) parrallax errors with them. I've since moved to contacts for shooting, and wonder why I didn't do it before.
Boots were the only place to do this proper fitting for me, the 2 other opticians (luckily my presciption has changed slowly over the past decade) just plonked an off the shelf pair on, and tweaked them to "close enough".
In future I'll check they do proper fitting before even booking an appointment.
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