New glasses not fitting well
New glasses not fitting well
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crankedup

Original Poster:

25,764 posts

274 months

Tuesday 10th June 2014
quotequote all
Having lashed out 350 quid+ I was pleased with the look and vision improvement (short-sighted). However, having had them on for a few hours the glasses kept slipping down my nose, only 5/7mm but enough for me to have to push them back up every five minutes. Went back to opticians, a Nation wide High St giant, and they happily adjusted them for a better fit. Again the fit wasn't correct, to tight behind ears. It is now five times I have been back for re-adjustment and still the fit is not comfortable.
At what point is it reasonable for me to express dissatisfaction or will it be reasonable to reject them outright.

HOGEPH

5,249 posts

217 months

Tuesday 10th June 2014
quotequote all
Gaffa tape?

AyBee

11,363 posts

233 months

Tuesday 10th June 2014
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What's wrong with the fit? You're obviously leaving the shop happy every time? If not, why not?

hornetrider

63,161 posts

236 months

Tuesday 10th June 2014
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Would you like any help wiping your own arse?

FredClogs

14,041 posts

192 months

Tuesday 10th June 2014
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Buys £350 glasses, glasses don't fit face, asks PH what to do...

vixen1700

29,359 posts

301 months

Tuesday 10th June 2014
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Have you considered some sort of surgery to your ears for a better fit?

HTP99

25,423 posts

171 months

Tuesday 10th June 2014
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hornetrider said:
Would you like any help wiping your own arse?
Lol, I do find some of the things that are asked on here by seemingly grown up adults a bit perplexing.

gpo746

3,397 posts

161 months

Tuesday 10th June 2014
quotequote all
Maybe its when your skin gets sweaty ?
Why not go back to opticians and ask them to tighten them a bit more then like nod your head rapidly for a minute and see if they slip.
It just might be that your skin gets sweatier than you think ? When they slip do you see beads of perspiration on your forehead, I understand that you may not if your glasses have slipped off completely so that could be a toughie.

Gaspode

4,167 posts

227 months

Tuesday 10th June 2014
quotequote all
Sounds to me like inexperienced staff are over-correcting on the adjustment. Ask someone else to have a look. Next time, got to an independent specialist who depends on satisfied customers for their survival rather than a giant chain that is just looking to shift product.

Oakey

27,984 posts

247 months

Tuesday 10th June 2014
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vixen1700 said:
Have you considered some sort of surgery to your ears for a better fit?
This would be cheaper:


rfisher

5,068 posts

314 months

Tuesday 10th June 2014
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Should have gone to Specsavers.

Oo hang on, he did.

Crusoe

4,126 posts

262 months

Tuesday 10th June 2014
quotequote all
Heat the legs up in the steam of a kettle then they will be soft enough to adjust the fit. You can probably bend the nose bits out a bit too if needed.

Rosscow

9,723 posts

194 months

Tuesday 10th June 2014
quotequote all
crankedup said:
Having lashed out 350 quid+ I was pleased with the look and vision improvement (short-sighted). However, having had them on for a few hours the glasses kept slipping down my nose, only 5/7mm but enough for me to have to push them back up every five minutes. Went back to opticians, a Nation wide High St giant, and they happily adjusted them for a better fit. Again the fit wasn't correct, to tight behind ears. It is now five times I have been back for re-adjustment and still the fit is not comfortable.
At what point is it reasonable for me to express dissatisfaction or will it be reasonable to reject them outright.
I had the same thing recently at Boots Opticians.

Paid upwards of £400, after about 5 re-fits and still being either uncomfortable or slipping they changed them free of charge for a different frame.

Just tell them you're not happy and you want to change them smile

Mr Gearchange

5,892 posts

237 months

Tuesday 10th June 2014
quotequote all
Just adjust the nose pads yourself with a little bit of bending.
Adjust the arms by holding over a kettle as someone else has suggested.

How on earth did you manage to spend £350 on glasses from a high street store?
I always manage to get 2 pairs of designer frames, one glasses, one sunglasses, with all the gubbins for around £200. Paying 150% more for half the number of pairs seems excessive.

tangerine_sedge

6,727 posts

249 months

Tuesday 10th June 2014
quotequote all
Mr Gearchange said:
Just adjust the nose pads yourself with a little bit of bending.
Adjust the arms by holding over a kettle as someone else has suggested.

How on earth did you manage to spend £350 on glasses from a high street store?
I always manage to get 2 pairs of designer frames, one glasses, one sunglasses, with all the gubbins for around £200. Paying 150% more for half the number of pairs seems excessive.
Easily, you have a complex prescription and opt for good quality leightweight thin glass. Then you add the frames and bingo....

DWS

657 posts

249 months

Tuesday 10th June 2014
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Go to a "local" optometrist and get to know the "Fitting guy". I have for the last 40 years. No complaints at all. Every time I go in they adjust them and fit new pads for free. Fantastic service.

High street stores just don't offer the same service IMHO.

Rosscow

9,723 posts

194 months

Tuesday 10th June 2014
quotequote all
DWS said:
Go to a "local" optometrist and get to know the "Fitting guy". I have for the last 40 years. No complaints at all. Every time I go in they adjust them and fit new pads for free. Fantastic service.

High street stores just don't offer the same service IMHO.
I agree to a point - but not every pair of glasses have pads.

I had been with my old Opticians for 15 years, and they were great. But towards the end they just weren't competitive enough.

Gaspode

4,167 posts

227 months

Tuesday 10th June 2014
quotequote all
Mr Gearchange said:
Just adjust the nose pads yourself with a little bit of bending.
Adjust the arms by holding over a kettle as someone else has suggested.

How on earth did you manage to spend £350 on glasses from a high street store?
I always manage to get 2 pairs of designer frames, one glasses, one sunglasses, with all the gubbins for around £200. Paying 150% more for half the number of pairs seems excessive.
Wait until you need decent quality varifocals. You'll yearn for the days when you could buy a pair of glasses for £350 quid...

chris1roll

2,069 posts

275 months

Tuesday 10th June 2014
quotequote all
When you initially had your eye test, did they properly measure your face?
My very first pair of glasses from Boots, the optician took many measurements all around, distance between eyes, width of nose, how far back ears were etc. I can only presume that the glasses were then custom made to fit.
What I do know is that they were the best pair I've had for fitting, and also for vision - I even carried on wearing them for shooting after I had a new prescription (from somewhere else due to locality) because I didn't get (I guess) parrallax errors with them. I've since moved to contacts for shooting, and wonder why I didn't do it before.

Boots were the only place to do this proper fitting for me, the 2 other opticians (luckily my presciption has changed slowly over the past decade) just plonked an off the shelf pair on, and tweaked them to "close enough".

In future I'll check they do proper fitting before even booking an appointment.





soad

34,751 posts

207 months

Tuesday 10th June 2014
quotequote all
Try contact lenses.